OTRS
Comparing the customer bases of OTRS and GrooveHQ, we can see that OTRS has 1752 customer(s), while GrooveHQ has 813 customer(s). In the Helpdesk Tools category, with 1752 customer(s) OTRS stands at 11th place by ranking, while GrooveHQ with 813 customer(s), is at the 18th place.
OTRS
11th
1752 Customer
GrooveHQ
18th
813 Customer
OTRS has a 2.39% market share in the Helpdesk Tools category, while GrooveHQ has a 1.11% market share in the same space.
Comparing OTRS and GrooveHQ customers based on their geographic location, we can see that OTRS has more customers in United States, Germany and India, while GrooveHQ has more customers in United States.
OTRS
GrooveHQ
Gain actionable insights about the buying patterns of OTRS vs GrooveHQ’s target audience.
OTRS
GrooveHQ
New
1 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and GrooveHQ compete against each other?
OTRS and GrooveHQ compete against each other in the Helpdesk Tools, Virtual Mailboxes.
How does the market share of OTRS and GrooveHQ compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and GrooveHQ in the Helpdesk Tools segment?
What are the countries in which OTRS and GrooveHQ has more customers?
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