Oracle Service Cloud (formerly RightNow) combines Web, Social and Contact Center experiences for a unified, cross-channel customer service solution in...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Oracle Service Cloud (formerly RightNow)’s competitors in the Help Desk And Ticketing category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.
Popular Comparisons
The top three of Oracle Service Cloud (formerly RightNow)’s competitors in the Help Desk And Ticketing category are Gorgias with 14.91%, Help Scout with 10.49%, LiveAgent with 9.91% market share.
Oracle Service Cloud (formerly RightNow) vs Gorgias
Oracle Service Cloud (formerly RightNow) vs Help Scout
Oracle Service Cloud (formerly RightNow) vs LiveAgent
Oracle Service Cloud (formerly RightNow) vs SherpaDesk
Oracle Service Cloud (formerly RightNow) vs Zoho Desk
Oracle Service Cloud (formerly RightNow) vs ConnectWise
Oracle Service Cloud (formerly RightNow) vs osTicket
Oracle Service Cloud (formerly RightNow) vs Spiceworks Help Desk
Around the world in 2024, over 2120 companies have started using Oracle Service Cloud (formerly RightNow) as Help Desk And Ticketing tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Environmental Protection Agency | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
Office Depot, Inc. (ODP) | 10,000+ | Boca Raton | Florida | United States | |
Sa.gov | 10,000+ | Baltimore | Maryland | United States | |
Minnesota State Colleges & Universities | 10,000+ | Saint Paul | Minnesota | United States | |
City Of San Antonio | 10,000+ | San Antonio | Texas | United States | |
Big Lots, Inc. | 10,000+ | Columbus | Ohio | United States | |
Amtrak | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
Xerox Corporation | 10,000+ | Norwalk | Connecticut | United States | |
Insight Enterprises, Inc. | 10,000+ | Tempe | Arizona | United States | |
University Of California, Irvine | 10,000+ | Irvine | California | United States |
The top three products and services offering customers that use Oracle Service Cloud (formerly RightNow) for Help Desk And Ticketing are Cloud Services (41), Digital Transformation (40), Consulting (39).
Customers
The majority of Oracle Service Cloud (formerly RightNow)'s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (599 companies), 20 - 49 employees (365 companies), 1,000 - 4,999 employees (212 companies).
Employee Size
The top three geographies of Oracle Service Cloud (formerly RightNow) for helpdesk-tools are the United States with 1152(64.72%), United Kingdom with 163(9.16%), Australia with 90(5.06%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Oracle Service Cloud (formerly RightNow) competitors?
Oracle Service Cloud (formerly RightNow)’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Oracle Service Cloud (formerly RightNow) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud (formerly RightNow) and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud (formerly RightNow) and its feature with top competitors here : Oracle Service Cloud (formerly RightNow) vs Gorgias Oracle Service Cloud (formerly RightNow) vs Help Scout Oracle Service Cloud (formerly RightNow) vs LiveAgent.
What is Oracle Service Cloud (formerly RightNow) customer distribution based on company size?
What is Oracle Service Cloud (formerly RightNow) market share in the helpdesk-tools?
What are the top countries that use Oracle Service Cloud (formerly RightNow)?
What are the top industries that use Oracle Service Cloud (formerly RightNow)?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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