Question 1

What are the different markets in which
        Kayako and
        NetResults Tracker compete against each other?

Accepted Answer

Kayako and
        NetResults Tracker compete against each other in
        the Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Kayako
        and NetResults Tracker compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Kayako has a
        1.66%
        market share in comparison to
        NetResults Tracker’s
        0.00%.
        Since it has a better market share coverage,
        Kayako holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        NetResults Tracker holds the
        113rd spot.

Question 3

How many customers are acquired by
        Kayako and
        NetResults Tracker in the
        Helpdesk Tools segment?

Accepted Answer

Kayako has
        1,208 customers and
        NetResults Tracker has
        3 customers in the
        Helpdesk Tools
        segment. Kayako has
        1205 more customers than
        NetResults Tracker in this category.

Question 4

What are the countries in which
        Kayako and
        NetResults Tracker has more customers?

Accepted Answer

Kayako has more customers in United States, United Kingdom and India.
NetResults Tracker has more customers in and United States.

Kayako Vs NetResults Tracker : In-Depth Comparison

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Comparing the customer bases of Kayako and NetResults Tracker

Comparing the market share of Kayako and NetResults Tracker

Compare Kayako vs NetResults Tracker customers by geography

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