Question 1

What are the different markets in which
        SherpaDesk and
        KronoDesk compete against each other?

Accepted Answer

SherpaDesk and
        KronoDesk compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, Knowledge Management, Professional Services Automation, Self Service Support.

Question 2

How does the market share of
        SherpaDesk
        and KronoDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        7.73%
        market share in comparison to
        KronoDesk’s
        0.00%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        KronoDesk holds the
        120th spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        KronoDesk in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,633 customers and
        KronoDesk has
        2 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        5631 more customers than
        KronoDesk in this category.

Question 4

What are the countries in which
        SherpaDesk and
        KronoDesk has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
KronoDesk has more customers in and United States.

SherpaDesk Vs KronoDesk : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and KronoDesk

Comparing the market share of SherpaDesk and KronoDesk

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