Question 1

What are the different markets in which
        SupportSystem and
        Kapdesk compete against each other?

Accepted Answer

SupportSystem and
        Kapdesk compete against each other in
        the Help Desk And Ticketing.

Question 2

How does the market share of
        SupportSystem
        and Kapdesk compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        SupportSystem has a
        0.99%
        market share in comparison to
        Kapdesk’s
        0.01%.
        Since it has a better market share coverage,
        SupportSystem holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Kapdesk holds the
        90th spot.

Question 3

How many customers are acquired by
        SupportSystem and
        Kapdesk in the
        Help Desk And Ticketing segment?

Accepted Answer

SupportSystem has
        722 customers and
        Kapdesk has
        7 customers in the
        Help Desk And Ticketing
        segment. SupportSystem has
        715 more customers than
        Kapdesk in this category.

Question 4

What are the countries in which
        SupportSystem and
        Kapdesk has more customers?

Accepted Answer

SupportSystem has more customers in United States, United Kingdom and Canada.
Kapdesk has more customers in United States, India and Switzerland.

SupportSystem Vs Kapdesk : In-Depth Comparison

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Comparing the customer bases of SupportSystem and Kapdesk

Comparing the market share of SupportSystem and Kapdesk

Compare SupportSystem vs Kapdesk customers by geography

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