Issuetrak
IssueTrak, Inc., is an software development company, develops web-based issue tracking, help desk, and customer support software solutions for organiz...Read more
Market Share of Issuetrak
Current Customer(s)
360
Market Share (Est.)
0.47%
Ranking
#31
Top Competitors and Alternatives of Issuetrak
The top three of Issuetrak’s competitors in the Helpdesk Tools category are Gorgias with 15.15%, Help Scout with 10.65%, LiveAgent with 9.80% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 11679 | 15.15% | Issuetrak vs Gorgias |
| Help Scout | 8212 | 10.65% | Issuetrak vs Help Scout |
| LiveAgent | 7556 | 9.80% | Issuetrak vs LiveAgent |
| SherpaDesk | 5622 | 7.29% | Issuetrak vs SherpaDesk |
| Zoho Desk | 5384 | 6.99% | Issuetrak vs Zoho Desk |
| ConnectWise | 4781 | 6.20% | Issuetrak vs ConnectWise |
| osTicket | 4090 | 5.31% | Issuetrak vs osTicket |
| Spiceworks Help Desk | 2496 | 3.24% | Issuetrak vs Spiceworks Help Desk |
| OTRS | 2400 | 3.11% | Issuetrak vs OTRS |
| Front | 2249 | 2.92% | Issuetrak vs Front |
| Oracle Service Cloud (formerly RightNow) | 2122 | 2.75% | Issuetrak vs Oracle Service Cloud (formerly RightNow) |
| Chaport Live Chat | 1581 | 2.05% | Issuetrak vs Chaport Live Chat |
| Kayako | 1468 | 1.90% | Issuetrak vs Kayako |
| LiveHelpNow | 1253 | 1.63% | Issuetrak vs LiveHelpNow |
| Helpshift | 1113 | 1.44% | Issuetrak vs Helpshift |
| HappyFox | 1036 | 1.34% | Issuetrak vs HappyFox |
| GrooveHQ | 817 | 1.06% | Issuetrak vs GrooveHQ |
| HelpSite | 815 | 1.06% | Issuetrak vs HelpSite |
| ManageEngine ServiceDesk Plus | 779 | 1.01% | Issuetrak vs ManageEngine ServiceDesk Plus |
| SupportSystem | 741 | 0.96% | Issuetrak vs SupportSystem |
Popular Comparisons
Top Competitors and Alternatives of Issuetrak
The top three of Issuetrak’s competitors in the Helpdesk Tools category are Gorgias with 15.15%, Help Scout with 10.65%, LiveAgent with 9.80% market share.
Issuetrak vs Gorgias
Issuetrak vs Help Scout
Issuetrak vs LiveAgent
Issuetrak vs SherpaDesk
Issuetrak vs Zoho Desk
Issuetrak vs ConnectWise
Issuetrak vs osTicket
Issuetrak vs Spiceworks Help Desk
Customers of Issuetrak
Around the world in 2024, over 360 companies have started using Issuetrak as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Xerox Corporation | 10,000+ | Norwalk | Connecticut | United States |     |
| U.S. Bancorp | 10,000+ | Minneapolis | Minnesota | United States | |
| University Of Southern California | 10,000+ | Los Angeles | California | United States | |
| Manulife Financial Corporation | 10,000+ | Toronto | Ontario | Canada | |
| Norsk Hydro ASA | 10,000+ | Oslo | Oslo | Norway | |
| Provincial Health Services Authority | 10,000+ | Vancouver | British Columbia | Canada | |
| Westinghouse Electric Company | 10,000+ | Cranberry Township | Pennsylvania | United States | |
| Avnet, Inc. | 10,000+ | Phoenix | Arizona | United States | |
| Grand Canyon University | 10,000+ | Phoenix | Arizona | United States | |
| AstraZeneca Plc | 10,000+ | Cambridge | England | United Kingdom | |
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Issuetrak Customers by Products and Services
The top three products and services offering customers that use Issuetrak for Helpdesk Tools are Consulting (12), Data Analytics (8), K-12 Education (8).
Customers
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Issuetrak Customers by Employee Size
The majority of Issuetrak's customers for the helpdesk-tools category fall in the company size of 100 - 249 employees (71 companies), 1,000 - 4,999 employees (57 companies), 10,000+ employees (43 companies).
Employee Size
Issuetrak Customers by Geography
The top three geographies of Issuetrak for helpdesk-tools are the United States with 296(85.55%), United Kingdom with 17(4.91%), Canada with 11(3.18%) customers respectively.
Customers
Employees of Issuetrak
Also see other Products/Services by Issuetrak in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Issuetrak competitors?
Issuetrak’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of Issuetrak competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Issuetrak and 40,000 other technologies on the internet. You can also compare Issuetrak and its feature with top competitors here : Issuetrak vs Gorgias Issuetrak vs Help Scout Issuetrak vs LiveAgent.
What is Issuetrak customer distribution based on company size?
What is Issuetrak market share in the helpdesk-tools?
What are the top countries that use Issuetrak?
What are the top industries that use Issuetrak?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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