Oracle Service Cloud (formerly RightNow) Vs Inbenta Natural Language Search : In-Depth Comparison

What are the different markets in which Oracle Service Cloud (formerly RightNow) and Inbenta Natural Language Search compete against each other?

Oracle Service Cloud (formerly RightNow) and Inbenta Natural Language Search compete against each other in the Help Desk And Ticketing, Live Chat, Self Service Support.

How does the market share of Oracle Service Cloud (formerly RightNow) and Inbenta Natural Language Search compare in the Help Desk And Ticketing market?

In the Help Desk And Ticketing market, Oracle Service Cloud (formerly RightNow) has a 2.72% market share in comparison to Inbenta Natural Language Search’s 0.01%. Since it has a better market share coverage, Oracle Service Cloud (formerly RightNow) holds the 10th spot in 6sense's Market Share Ranking Index for the Help Desk And Ticketing category, while Inbenta Natural Language Search holds the 104th spot.

How many customers are acquired by Oracle Service Cloud (formerly RightNow) and Inbenta Natural Language Search in the Help Desk And Ticketing segment?

Oracle Service Cloud (formerly RightNow) has 1,980 customers and Inbenta Natural Language Search has 4 customers in the Help Desk And Ticketing segment. Oracle Service Cloud (formerly RightNow) has 1976 more customers than Inbenta Natural Language Search in this category.

What are the countries in which Oracle Service Cloud (formerly RightNow) and Inbenta Natural Language Search has more customers?

Oracle Service Cloud (formerly RightNow) has more customers in United States, United Kingdom and Korea.
Inbenta Natural Language Search has more customers in United States and Spain.