Help Scout is the company team with a scalable help desk, while keeping the customer experience simple and personalized. Customers won't have to creat...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Help Scout’s competitors in the Helpdesk Tools category are Gorgias with 16.11%, LiveAgent with 10.07%, SherpaDesk with 7.73% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Gorgias | 11745 | 16.11% | Help Scout vs Gorgias |
LiveAgent | 7345 | 10.07% | Help Scout vs LiveAgent |
SherpaDesk | 5633 | 7.73% | Help Scout vs SherpaDesk |
Zoho Desk | 5256 | 7.21% | Help Scout vs Zoho Desk |
osTicket | 3898 | 5.35% | Help Scout vs osTicket |
ConnectWise | 3738 | 5.13% | Help Scout vs ConnectWise |
Spiceworks Help Desk | 2236 | 3.07% | Help Scout vs Spiceworks Help Desk |
Front | 2099 | 2.88% | Help Scout vs Front |
Oracle Service Cloud (formerly RightNow) | 1980 | 2.72% | Help Scout vs Oracle Service Cloud (formerly RightNow) |
OTRS | 1760 | 2.41% | Help Scout vs OTRS |
Chaport Live Chat | 1573 | 2.16% | Help Scout vs Chaport Live Chat |
LiveHelpNow | 1245 | 1.71% | Help Scout vs LiveHelpNow |
Kayako | 1208 | 1.66% | Help Scout vs Kayako |
Helpshift | 1103 | 1.51% | Help Scout vs Helpshift |
HappyFox | 1030 | 1.41% | Help Scout vs HappyFox |
HelpSite | 812 | 1.11% | Help Scout vs HelpSite |
GrooveHQ | 811 | 1.11% | Help Scout vs GrooveHQ |
SupportSystem | 722 | 0.99% | Help Scout vs SupportSystem |
UserEcho | 596 | 0.82% | Help Scout vs UserEcho |
ManageEngine ServiceDesk Plus | 596 | 0.82% | Help Scout vs ManageEngine ServiceDesk Plus |
Popular Comparisons
The top three of Help Scout’s competitors in the Helpdesk Tools category are Gorgias with 16.11%, LiveAgent with 10.07%, SherpaDesk with 7.73% market share.
Help Scout vs Gorgias
Help Scout vs LiveAgent
Help Scout vs SherpaDesk
Help Scout vs Zoho Desk
Help Scout vs osTicket
Help Scout vs ConnectWise
Help Scout vs Spiceworks Help Desk
Help Scout vs Front
Around the world in 2024, over 8078 companies have started using Help Scout as Helpdesk Tools tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Bed Bath & Beyond, Inc. | 10,000+ | Union | New Jersey | United States | |
State Of Oregon | 10,000+ | Salem | Oregon | United States | |
Salesforce | 10,000+ | San Francisco | California | United States | |
Foot Locker | 10,000+ | New York City | New York | United States | |
Geodis | 10,000+ | Levallois-Perret | Ile-de-France | France | |
University Of Florida | 10,000+ | Gainesville | Florida | United States | |
University Of Michigan | 10,000+ | Ann Arbor | Michigan | United States | |
The University Of North Carolina At Chapel Hill | 10,000+ | Chapel Hill | North Carolina | United States | |
Aviva Plc | 10,000+ | London | England | United Kingdom | |
Robert Half International, Inc. | 10,000+ | Menlo Park | California | United States |
The top three products and services offering customers that use Help Scout for Helpdesk Tools are Marketing (129), Saas (95), Education (79).
Customers
The majority of Help Scout's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (3592 companies), 20 - 49 employees (1737 companies), 10 - 19 employees (1385 companies).
Employee Size
The top three geographies of Help Scout for helpdesk-tools are the United States with 4580(65.81%), United Kingdom with 688(9.89%), Canada with 403(5.79%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Help Scout competitors?
Help Scout’s Top competitors in the helpdesk-tools category are Gorgias, LiveAgent, SherpaDesk. You can view a full list of Help Scout competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Help Scout and 40,000 other technologies on the internet. You can also compare Help Scout and its feature with top competitors here : Help Scout vs Gorgias Help Scout vs LiveAgent Help Scout vs SherpaDesk.
What is Help Scout customer distribution based on company size?
What is Help Scout market share in the helpdesk-tools?
What are the top countries that use Help Scout?
What are the top industries that use Help Scout?
Justine Lyon
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