Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Help Scout
Yes, I use this too
No, I don't use this
Help Scout is the company team with a scalable help desk, while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number ...because to them it works just like email. Read more
Market Share of Help Scout
- Current Customer(s) The number of companies that currently use Help Scout
- 10226
- Websites Added The number of companies that have started using Help Scout in the past month.
14- compared to last month
- Websites Dropped The number of companies that have stopped using Help Scout in the past month.
31- compared to last month
Top Competitors and Alternatives of Help Scout
The top three of Help Scout’s competitors in the Helpdesk Tools category are LiveAgent with 12.02%, Gorgias with 11.61%, SherpaDesk with 7.67% market share.
Popular Comparisons
Top Competitors and Alternatives of Help Scout
The top three of Help Scout’s competitors in the Helpdesk Tools category are LiveAgent with 12.02%, Gorgias with 11.61%, SherpaDesk with 7.67% market share.
Customers of Help Scout
Around the world in 2023, over 5757 companies have started using Help Scout as Helpdesk Tools tool.
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Help Scout Customers by Industry
The three top industries that use Help Scout for Helpdesk Tools are Marketing (188), Education (146), Technology (112).
Help Scout Customers by Employee Size
The majority of Help Scout’s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (4313 companies), 20 - 49 employees (2210 companies), 10 - 19 employees (1124 companies).
Help Scout Customers by Geography
The top three geographies of Help Scout for helpdesk-tools are the United States with 6487(63.44%), United Kingdom with 729(7.13%), Canada with 449(4.39%) customers respectively.
Employees of Help Scout
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FAQ
Find answers to the most often asked questions by users.
Who are the top Help Scout competitors?
Help Scout’s Top competitors in the helpdesk-tools category are LiveAgent, Gorgias, SherpaDesk. You can view a full list of Help Scout competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Help Scout and 40,000 other technologies on the internet.You can also compare Help Scout and its feature with top competitors here : Help Scout vs LiveAgent Help Scout vs Gorgias Help Scout vs SherpaDesk .
What is Help Scout customer distribution based on company size?
The majority of Help Scout’s customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (4313 companies), 20 - 49 employees (2210 companies), 10 - 19 employees (1124 companies). You can view a distribution chart of Help Scout customers by company size .
What is Help Scout market share in the helpdesk-tools?
Help Scout has market share of 13.53% in helpdesk-tools market. Help Scout competes with 122 competitor tools in helpdesk-tools category. The top alternatives for Help Scout helpdesk-tools tool are LiveAgent with 12.02%, Gorgias with 11.61%, SherpaDesk with 7.67% market share.
What are the top industries that use Help Scout?
Top industries that use Help Scout for helpdesk-tools are Marketing (188), Education (146), Technology (112).
What are the top countries that use Help Scout?
Around the world in 2023, over 5757 companies have started using Help Scout as helpdesk-tools tool. Companies using Help Scout for helpdesk-tools are majorly from United States with 6487 customers. 63.44% of Help Scout customers are from the United States. Other top countries using Help Scout are United Kingdom and Canada with 729(7.13%) and 449(4.39%) customers respectively.
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