Question 1

What are the different markets in which
        GrooveHQ and
        SupportSystem compete against each other?

Accepted Answer

GrooveHQ and
        SupportSystem compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, Virtual Mailboxes.

Question 2

How does the market share of
        GrooveHQ
        and SupportSystem compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        GrooveHQ has a
        1.11%
        market share in comparison to
        SupportSystem’s
        0.99%.
        Since it has a better market share coverage,
        GrooveHQ holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        SupportSystem holds the
        19th spot.

Question 3

How many customers are acquired by
        GrooveHQ and
        SupportSystem in the
        Helpdesk Tools segment?

Accepted Answer

GrooveHQ has
        811 customers and
        SupportSystem has
        722 customers in the
        Helpdesk Tools
        segment. GrooveHQ has
        89 more customers than
        SupportSystem in this category.

Question 4

What are the countries in which
        GrooveHQ and
        SupportSystem has more customers?

Accepted Answer

GrooveHQ has more customers in United States, United Kingdom and Canada.
SupportSystem has more customers in United States, United Kingdom and Canada.

GrooveHQ Vs SupportSystem : In-Depth Comparison

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Comparing the customer bases of GrooveHQ and SupportSystem

Comparing the market share of GrooveHQ and SupportSystem

Compare GrooveHQ vs SupportSystem customers by geography

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