Gorgias
Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one...Read more
Market Share of Gorgias
Current Customer(s)
15977
Market Share (Est.)
16.35%
Ranking
#1
Top Competitors and Alternatives of Gorgias
The top three of Gorgias’s competitors in the Helpdesk Tools category are SherpaDesk with 12.51%, Help Scout with 9.76%, LiveAgent with 7.42% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| SherpaDesk | 12225 | 12.51% | Gorgias vs SherpaDesk |
| Help Scout | 9541 | 9.76% | Gorgias vs Help Scout |
| LiveAgent | 7248 | 7.42% | Gorgias vs LiveAgent |
| Zoho Desk | 6353 | 6.50% | Gorgias vs Zoho Desk |
| ConnectWise | 5258 | 5.38% | Gorgias vs ConnectWise |
| Agent.ai | 5031 | 5.15% | Gorgias vs Agent.ai |
| osTicket | 4226 | 4.32% | Gorgias vs osTicket |
| OTRS | 3442 | 3.52% | Gorgias vs OTRS |
| Front | 2737 | 2.80% | Gorgias vs Front |
| Spiceworks Help Desk | 2541 | 2.60% | Gorgias vs Spiceworks Help Desk |
| Chaport Live Chat | 2127 | 2.18% | Gorgias vs Chaport Live Chat |
| Oracle Service Cloud (formerly RightNow) | 1791 | 1.83% | Gorgias vs Oracle Service Cloud (formerly RightNow) |
| Kayako | 1527 | 1.56% | Gorgias vs Kayako |
| SupportSystem | 1249 | 1.28% | Gorgias vs SupportSystem |
| ManageEngine ServiceDesk Plus | 1182 | 1.21% | Gorgias vs ManageEngine ServiceDesk Plus |
| Helpshift | 1029 | 1.05% | Gorgias vs Helpshift |
| HappyFox | 1023 | 1.05% | Gorgias vs HappyFox |
| LiveHelpNow | 981 | 1.00% | Gorgias vs LiveHelpNow |
| GrooveHQ | 799 | 0.82% | Gorgias vs GrooveHQ |
| Mojo Helpdesk | 776 | 0.79% | Gorgias vs Mojo Helpdesk |
Popular Comparisons
Top Competitors and Alternatives of Gorgias
The top three of Gorgias’s competitors in the Helpdesk Tools category are SherpaDesk with 12.51%, Help Scout with 9.76%, LiveAgent with 7.42% market share.
Gorgias vs SherpaDesk
Gorgias vs Help Scout
Gorgias vs LiveAgent
Gorgias vs Zoho Desk
Gorgias vs ConnectWise
Gorgias vs Agent.ai
Gorgias vs osTicket
Gorgias vs OTRS
Customers of Gorgias
Around the world in 2025, over 15878 companies have started using Gorgias as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Havaianas NA&C - an Alpargatas Brand | 10,000+ | Florianopolis | Santa Catarina | Brazil |     |
| Heilpraktikerin | 10,000+ | Lake Forest | California | United States | |
| Trendy Imports S. De R.L. De C.V. | 10,000+ | Mexico City | Mexico City | Mexico | |
| Counter | 10,000+ | Santa Monica | California | United States | |
| Toys R Us | 10,000+ | Parsippany | New Jersey | United States | |
| Vertical Express | 10,000+ | Melbourne | Florida | United States | |
| St John Ambulance Australia | 10,000+ | Mount Waverley | Victoria | Australia | |
| The Juice Plus & Company | 10,000+ | Collierville | Tennessee | United States | |
| Decathlon | 10,000+ | Villeneuve-d'Ascq | Hauts-de-France | France | |
| Billabong | 10,000+ | Huntington Beach | California | United States | |
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Gorgias Customers by Products and Services
The top three products and services offering customers that use Gorgias for Helpdesk Tools are Fashion (225), Retail (217), Ecommerce (171).
Customers
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Gorgias Customers by Employee Size
The majority of Gorgias's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (6636 companies), 20 - 49 employees (5049 companies), 100 - 249 employees (1674 companies).
Employee Size
Gorgias Customers by Geography
The top three geographies of Gorgias for helpdesk-tools are the United States with 8794(60.08%), Australia with 1680(11.48%), United Kingdom with 1610(11.00%) customers respectively.
Customers
Employees of Gorgias
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FAQ
Find answers to the most often asked questions by users.
Who are the top Gorgias competitors?
Gorgias’s Top competitors in the helpdesk-tools category are SherpaDesk, Help Scout, LiveAgent. You can view a full list of Gorgias competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gorgias and 40,000 other technologies on the internet. You can also compare Gorgias and its feature with top competitors here : Gorgias vs SherpaDesk Gorgias vs Help Scout Gorgias vs LiveAgent.
What is Gorgias customer distribution based on company size?
What is Gorgias market share in the helpdesk-tools?
What are the top countries that use Gorgias?
What are the top industries that use Gorgias?
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