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Gorgias

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Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one...Read more

Helpdesk Tools
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Market Share of Gorgias

Current Customer(s)

15305

Market Share (Est.)

16.08%

Ranking

#1

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are SherpaDesk with 12.86%, Help Scout with 9.56%, LiveAgent with 7.41% market share.

TechnologyDomainsMarket Share (Est.)Versus page
SherpaDesk1223912.86%Gorgias vs SherpaDesk
Help Scout91039.56%Gorgias vs Help Scout
LiveAgent70527.41%Gorgias vs LiveAgent
Zoho Desk62046.52%Gorgias vs Zoho Desk
ConnectWise52995.57%Gorgias vs ConnectWise
Agent.ai43414.56%Gorgias vs Agent.ai
osTicket41704.38%Gorgias vs osTicket
OTRS34743.65%Gorgias vs OTRS
Front26462.78%Gorgias vs Front
Spiceworks Help Desk25322.66%Gorgias vs Spiceworks Help Desk
Chaport Live Chat18861.98%Gorgias vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)17711.86%Gorgias vs Oracle Service Cloud (formerly RightNow)
Kayako15141.59%Gorgias vs Kayako
ManageEngine ServiceDesk Plus11721.23%Gorgias vs ManageEngine ServiceDesk Plus
SupportSystem11631.22%Gorgias vs SupportSystem
Helpshift10331.09%Gorgias vs Helpshift
LiveHelpNow10131.06%Gorgias vs LiveHelpNow
HappyFox10021.05%Gorgias vs HappyFox
GrooveHQ7950.84%Gorgias vs GrooveHQ
HelpSite7740.81%Gorgias vs HelpSite
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Popular Comparisons

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are SherpaDesk with 12.86%, Help Scout with 9.56%, LiveAgent with 7.41% market share.

Gorgias vs SherpaDesk

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Gorgias vs Help Scout

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Gorgias vs LiveAgent

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Gorgias vs Zoho Desk

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Gorgias vs ConnectWise

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Gorgias vs Agent.ai

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Gorgias vs osTicket

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Gorgias vs OTRS

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Customers of Gorgias

Around the world in 2025, over 15305 companies have started using Gorgias as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
St John Ambulance Australia10,000+Mount WaverleyVictoriaAustralia
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Contractor10,000+PasadenaTexasUnited States
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Havaianas NA&C - an Alpargatas Brand10,000+FlorianopolisSanta CatarinaBrazil
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CosmoGlo10,000+AustinTexasUnited States
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Delta Air Lines10,000+AtlantaGeorgiaUnited States
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Champion10,000+Winston-SalemNorth CarolinaUnited States
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Vertical Express10,000+MelbourneFloridaUnited States
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Toys R Us10,000+WayneNew JerseyUnited States
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TRIPLE CLICKS/1747415710,000+LincolnNebraskaUnited States
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YouTube10,000+San BrunoCaliforniaUnited States
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Gorgias Customers by Products and Services

The top three products and services offering customers that use Gorgias for Helpdesk Tools are Fashion (222), Retail (220), Ecommerce (172).

Customers

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Gorgias Customers by Employee Size

The majority of Gorgias's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (6422 companies), 20 - 49 employees (4920 companies), 100 - 249 employees (1620 companies).

Employee Size

Gorgias Customers by Geography

The top three geographies of Gorgias for helpdesk-tools are the United States with 8622(60.92%), Australia with 1611(11.38%), United Kingdom with 1515(10.70%) customers respectively.

Customers

Employees of Gorgias

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Also see other Products/Services by Gorgias in:

Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Gorgias competitors?

Gorgias’s Top competitors in the helpdesk-tools category are SherpaDesk, Help Scout, LiveAgent. You can view a full list of Gorgias competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gorgias and 40,000 other technologies on the internet. You can also compare Gorgias and its feature with top competitors here : Gorgias vs SherpaDesk Gorgias vs Help Scout Gorgias vs LiveAgent.

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What is Gorgias customer distribution based on company size?

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What is Gorgias market share in the helpdesk-tools?

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What are the top countries that use Gorgias?

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What are the top industries that use Gorgias?

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