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Gorgias

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Gorgias builds is an multi-channel helpdesk integrated with e-commerce merchants back-office. It allows merchants to manage all their support from one...Read more

Helpdesk Tools
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Market Share of Gorgias

Current Customer(s)

14073

Market Share (Est.)

17.84%

Ranking

#1

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are SherpaDesk with 15.79%, Help Scout with 10.65%, LiveAgent with 8.29% market share.

TechnologyDomainsMarket Share (Est.)Versus page
SherpaDesk1245515.79%Gorgias vs SherpaDesk
Help Scout840310.65%Gorgias vs Help Scout
LiveAgent65378.29%Gorgias vs LiveAgent
Zoho Desk51906.58%Gorgias vs Zoho Desk
osTicket36864.67%Gorgias vs osTicket
ConnectWise29473.74%Gorgias vs ConnectWise
Front21152.68%Gorgias vs Front
Spiceworks Help Desk18972.41%Gorgias vs Spiceworks Help Desk
Chaport Live Chat18542.35%Gorgias vs Chaport Live Chat
Oracle Service Cloud (formerly RightNow)14681.86%Gorgias vs Oracle Service Cloud (formerly RightNow)
OTRS14351.82%Gorgias vs OTRS
Agent.ai12601.60%Gorgias vs Agent.ai
SupportSystem11271.43%Gorgias vs SupportSystem
Kayako10871.38%Gorgias vs Kayako
Helpshift10011.27%Gorgias vs Helpshift
LiveHelpNow9521.21%Gorgias vs LiveHelpNow
HappyFox9181.16%Gorgias vs HappyFox
GrooveHQ8131.03%Gorgias vs GrooveHQ
HelpSite7820.99%Gorgias vs HelpSite
UserEcho7380.94%Gorgias vs UserEcho
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Popular Comparisons

Top Competitors and Alternatives of Gorgias

The top three of Gorgias’s competitors in the Helpdesk Tools category are SherpaDesk with 15.79%, Help Scout with 10.65%, LiveAgent with 8.29% market share.

Gorgias vs SherpaDesk

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Gorgias vs Help Scout

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Gorgias vs LiveAgent

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Gorgias vs Zoho Desk

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Gorgias vs osTicket

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Gorgias vs ConnectWise

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Gorgias vs Front

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Gorgias vs Spiceworks Help Desk

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Customers of Gorgias

Around the world in 2025, over 14073 companies have started using Gorgias as Helpdesk Tools tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Billabong10,000+Huntington BeachCaliforniaUnited States
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Anta10,000+XiamenFujianPeople's Republic of China
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Vertical Express10,000+MelbourneFloridaUnited States
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SpaceX10,000+HawthorneCaliforniaUnited States
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ToysRUs10,000+WayneNew JerseyUnited States
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Champion10,000+Winston-SalemNorth CarolinaUnited States
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Heilpraktikerin10,000+DuerenNorth Rhine-WestphaliaGermany
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Decathlon10,000+Villeneuve-d'AscqHauts-de-FranceFrance
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Forever 2110,000+Los AngelesCaliforniaUnited States
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Canadian Log Home Supply LTD10,000+OntarioCanada
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Gorgias Customers by Products and Services

The top three products and services offering customers that use Gorgias for Helpdesk Tools are Fashion (205), Retail (198), Ecommerce (161).

Customers

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Gorgias Customers by Employee Size

The majority of Gorgias's customers for the helpdesk-tools category fall in the company size of 0 - 9 employees (6079 companies), 20 - 49 employees (4516 companies), 100 - 249 employees (1456 companies).

Employee Size

Gorgias Customers by Geography

The top three geographies of Gorgias for helpdesk-tools are the United States with 7899(60.63%), Australia with 1511(11.60%), United Kingdom with 1407(10.80%) customers respectively.

Customers

Employees of Gorgias

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Also see other Products/Services by Gorgias in:

Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Gorgias competitors?

Gorgias’s Top competitors in the helpdesk-tools category are SherpaDesk, Help Scout, LiveAgent. You can view a full list of Gorgias competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Gorgias and 40,000 other technologies on the internet. You can also compare Gorgias and its feature with top competitors here : Gorgias vs SherpaDesk Gorgias vs Help Scout Gorgias vs LiveAgent.

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What is Gorgias customer distribution based on company size?

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What is Gorgias market share in the helpdesk-tools?

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What are the top countries that use Gorgias?

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What are the top industries that use Gorgias?

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