Question 1

What are the different markets in which
        Kayako and
        Email Center Pro compete against each other?

Accepted Answer

Kayako and
        Email Center Pro compete against each other in
        the Helpdesk Tools, Customer Experience, Email Management, Instant Messaging And Chat.

Question 2

How does the market share of
        Kayako
        and Email Center Pro compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Kayako has a
        1.66%
        market share in comparison to
        Email Center Pro’s
        0.01%.
        Since it has a better market share coverage,
        Kayako holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Email Center Pro holds the
        81st spot.

Question 3

How many customers are acquired by
        Kayako and
        Email Center Pro in the
        Helpdesk Tools segment?

Accepted Answer

Kayako has
        1,208 customers and
        Email Center Pro has
        10 customers in the
        Helpdesk Tools
        segment. Kayako has
        1198 more customers than
        Email Center Pro in this category.

Question 4

What are the countries in which
        Kayako and
        Email Center Pro has more customers?

Accepted Answer

Kayako has more customers in United States, United Kingdom and India.
Email Center Pro has more customers in United States and United Kingdom.

Kayako Vs Email Center Pro : In-Depth Comparison

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Comparing the customer bases of Kayako and Email Center Pro

Comparing the market share of Kayako and Email Center Pro

Compare Kayako vs Email Center Pro customers by geography

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