Question 1

What are the different markets in which
        Help Scout and
        devContact compete against each other?

Accepted Answer

Help Scout and
        devContact compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        Help Scout
        and devContact compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        11.08%
        market share in comparison to
        devContact’s
        0.01%.
        Since it has a better market share coverage,
        Help Scout holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        devContact holds the
        89th spot.

Question 3

How many customers are acquired by
        Help Scout and
        devContact in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        8,081 customers and
        devContact has
        7 customers in the
        Helpdesk Tools
        segment. Help Scout has
        8074 more customers than
        devContact in this category.

Question 4

What are the countries in which
        Help Scout and
        devContact has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
devContact has more customers in United States, Pakistan and United Kingdom.

Help Scout Vs devContact : In-Depth Comparison

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Comparing the customer bases of Help Scout and devContact

Comparing the market share of Help Scout and devContact

Compare Help Scout vs devContact customers by geography

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