Question 1

What are the different markets in which
        Zoho Desk and
        ChatID compete against each other?

Accepted Answer

Zoho Desk and
        ChatID compete against each other in
        the Contact Center, Customer Engagement, Customer Experience, Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Desk
        and ChatID compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Zoho Desk has a
        7.21%
        market share in comparison to
        ChatID’s
        0.29%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        ChatID holds the
        41st spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        ChatID in the
        Helpdesk Tools segment?

Accepted Answer

Zoho Desk has
        5,256 customers and
        ChatID has
        210 customers in the
        Helpdesk Tools
        segment. Zoho Desk has
        5046 more customers than
        ChatID in this category.

Question 4

What are the countries in which
        Zoho Desk and
        ChatID has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
ChatID has more customers in United States, United Kingdom and Canada.

Zoho Desk Vs ChatID : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and ChatID

Comparing the market share of Zoho Desk and ChatID

Compare Zoho Desk vs ChatID customers by geography

Customer Movements for this month

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