Question 1

What are the different markets in which
        SherpaDesk and
        ChatID compete against each other?

Accepted Answer

SherpaDesk and
        ChatID compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools, Live Chat, Professional Services Automation.

Question 2

How does the market share of
        SherpaDesk
        and ChatID compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        SherpaDesk has a
        7.73%
        market share in comparison to
        ChatID’s
        0.29%.
        Since it has a better market share coverage,
        SherpaDesk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        ChatID holds the
        41st spot.

Question 3

How many customers are acquired by
        SherpaDesk and
        ChatID in the
        Helpdesk Tools segment?

Accepted Answer

SherpaDesk has
        5,633 customers and
        ChatID has
        210 customers in the
        Helpdesk Tools
        segment. SherpaDesk has
        5423 more customers than
        ChatID in this category.

Question 4

What are the countries in which
        SherpaDesk and
        ChatID has more customers?

Accepted Answer

SherpaDesk has more customers in United States, United Kingdom and Germany.
ChatID has more customers in United States, United Kingdom and Canada.

SherpaDesk Vs ChatID : In-Depth Comparison

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Comparing the customer bases of SherpaDesk and ChatID

Comparing the market share of SherpaDesk and ChatID

Compare SherpaDesk vs ChatID customers by geography

Customer Movements for this month

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