Question 1

What are the different markets in which
        Chaport Live Chat and
        Kayako compete against each other?

Accepted Answer

Chaport Live Chat and
        Kayako compete against each other in
        the Customer Experience, Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, In-App Support.

Question 2

How does the market share of
        Chaport Live Chat
        and Kayako compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Chaport Live Chat has a
        2.15%
        market share in comparison to
        Kayako’s
        1.67%.
        Since it has a better market share coverage,
        Chaport Live Chat holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Kayako holds the
        14th spot.

Question 3

How many customers are acquired by
        Chaport Live Chat and
        Kayako in the
        Help Desk And Ticketing segment?

Accepted Answer

Chaport Live Chat has
        1,566 customers and
        Kayako has
        1,219 customers in the
        Help Desk And Ticketing
        segment. Chaport Live Chat has
        347 more customers than
        Kayako in this category.

Question 4

What are the countries in which
        Chaport Live Chat and
        Kayako has more customers?

Accepted Answer

Chaport Live Chat has more customers in United States, United Kingdom and India.
Kayako has more customers in United States, United Kingdom and India.

Chaport Live Chat Vs Kayako : In-Depth Comparison

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Comparing the customer bases of Chaport Live Chat and Kayako

Comparing the market share of Chaport Live Chat and Kayako

Compare Chaport Live Chat vs Kayako customers by geography

Customer Movements for this month

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