Question 1

What are the different markets in which
        LiveAgent and
        AzureDesk compete against each other?

Accepted Answer

LiveAgent and
        AzureDesk compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and AzureDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.07%
        market share in comparison to
        AzureDesk’s
        0.02%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        AzureDesk holds the
        71st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        AzureDesk in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        AzureDesk has
        17 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7328 more customers than
        AzureDesk in this category.

Question 4

What are the countries in which
        LiveAgent and
        AzureDesk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
AzureDesk has more customers in United States, India and Finland.

LiveAgent Vs AzureDesk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and AzureDesk

Comparing the market share of LiveAgent and AzureDesk

Compare LiveAgent vs AzureDesk customers by geography

Customer Movements for this month

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