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Zendesk Support

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Zendesk is service based CRM platform that builds support, sales, and customer engagement software designed for customer relationships. It provides th...Read more

Help Desk And Ticketing
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Market Share of Zendesk Support

Current Customer(s)

4018

Market Share (Est.)

16.62%

Ranking

#2

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Help Desk And Ticketing category are Freshservice with 56.24%, NICE inContact with 14.26%, HappyFox Help Desk with 5.42% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshservice1359456.24%Zendesk Support vs Freshservice
NICE inContact344614.26%Zendesk Support vs NICE inContact
HappyFox Help Desk13115.42%Zendesk Support vs HappyFox Help Desk
Symantec ServiceDesk9043.74%Zendesk Support vs Symantec ServiceDesk
Ivanti Service Desk2851.18%Zendesk Support vs Ivanti Service Desk
EZPro Service Management2451.01%Zendesk Support vs EZPro Service Management
SupportDesk810.34%Zendesk Support vs SupportDesk
Oracle PeopleSoft HelpDesk420.17%Zendesk Support vs Oracle PeopleSoft HelpDesk
SureHelp370.15%Zendesk Support vs SureHelp
ServiceTonic370.15%Zendesk Support vs ServiceTonic
Oracle Siebel HelpDesk180.07%Zendesk Support vs Oracle Siebel HelpDesk
Elementool Help Desk170.07%Zendesk Support vs Elementool Help Desk
NetSupport ServiceDesk160.07%Zendesk Support vs NetSupport ServiceDesk
NTR Cloud140.06%Zendesk Support vs NTR Cloud
WonderDesk140.06%Zendesk Support vs WonderDesk
atSpoke120.05%Zendesk Support vs atSpoke
Trakdesk100.04%Zendesk Support vs Trakdesk
Aegis Help Desk80.03%Zendesk Support vs Aegis Help Desk
Netomi80.03%Zendesk Support vs Netomi
Tele-Support HelpDesk80.03%Zendesk Support vs Tele-Support HelpDesk
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Support

The top three of Zendesk Support’s competitors in the Help Desk And Ticketing category are Freshservice with 56.24%, NICE inContact with 14.26%, HappyFox Help Desk with 5.42% market share.

Zendesk Support vs Freshservice

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Zendesk Support vs NICE inContact

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Zendesk Support vs HappyFox Help Desk

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Zendesk Support vs Symantec ServiceDesk

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Zendesk Support vs Ivanti Service Desk

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Zendesk Support vs EZPro Service Management

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Zendesk Support vs SupportDesk

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Zendesk Support vs Oracle PeopleSoft HelpDesk

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Customers of Zendesk Support

Around the world in 2024, over 4017 companies have started using Zendesk Support as Help Desk And Ticketing tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Intel Corporation10,000+Santa ClaraCaliforniaUnited States
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Yamaha10,000+HamamatsuShizuokaJapan
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PENSION COMMITTEE OF MLB PLAYERS BENEFIT PLAN10,000+Vero BeachFloridaUnited States
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Major League Baseball10,000+New York CityNew YorkUnited States
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JB Hi-Fi10,000+ChadstoneVictoriaAustralia
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Steelcase, Inc.10,000+Grand RapidsMichiganUnited States
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Coppel10,000+CuliacanSinaloaMexico
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Barnes & Noble10,000+New York CityNew YorkUnited States
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University Of Michigan10,000+Ann ArborMichiganUnited States
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BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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Zendesk Support Customers by Products and Services

The top three products and services offering customers that use Zendesk Support for Help Desk And Ticketing are Technology (57), Ecommerce (43), Marketing (43).

Customers

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Zendesk Support Customers by Employee Size

The majority of Zendesk Support's customers for the help-desk-and-ticketing category fall in the company size of 0 - 9 employees (997 companies), 20 - 49 employees (930 companies), 100 - 249 employees (560 companies).

Employee Size

Zendesk Support Customers by Geography

The top three geographies of Zendesk Support for help-desk-and-ticketing are the United States with 1658(53.74%), United Kingdom with 348(11.28%), France with 213(6.90%) customers respectively.

Customers

Employees of Zendesk Support

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Also see other Products/Services by Zendesk Support in:

Social Customer Support
Help Desk And Ticketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Support competitors?

Zendesk Support’s Top competitors in the help-desk-and-ticketing category are Freshservice, NICE inContact, HappyFox Help Desk. You can view a full list of Zendesk Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Support and 40,000 other technologies on the internet. You can also compare Zendesk Support and its feature with top competitors here : Zendesk Support vs Freshservice Zendesk Support vs NICE inContact Zendesk Support vs HappyFox Help Desk.

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What is Zendesk Support customer distribution based on company size?

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What is Zendesk Support market share in the help-desk-and-ticketing?

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What are the top countries that use Zendesk Support?

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What are the top industries that use Zendesk Support?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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