Question 1

What are the different markets in which
        SureHelp and
        Oracle Siebel HelpDesk compete against each other?

Accepted Answer

SureHelp and
        Oracle Siebel HelpDesk compete against each other in
        the Help Desk And Ticketing.

Question 2

How does the market share of
        SureHelp
        and Oracle Siebel HelpDesk compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        SureHelp has a
        0.13%
        market share in comparison to
        Oracle Siebel HelpDesk’s
        0.08%.
        Since it has a better market share coverage,
        SureHelp holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Oracle Siebel HelpDesk holds the
        13th spot.

Question 3

How many customers are acquired by
        SureHelp and
        Oracle Siebel HelpDesk in the
        Help Desk And Ticketing segment?

Accepted Answer

SureHelp has
        32 customers and
        Oracle Siebel HelpDesk has
        18 customers in the
        Help Desk And Ticketing
        segment. SureHelp has
        14 more customers than
        Oracle Siebel HelpDesk in this category.

Question 4

What are the countries in which
        SureHelp and
        Oracle Siebel HelpDesk has more customers?

Accepted Answer

SureHelp has more customers in United States, United Kingdom and Pakistan.
Oracle Siebel HelpDesk has more customers in United States, Netherlands and United Kingdom.

SureHelp Vs Oracle Siebel HelpDesk : In-Depth Comparison

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Comparing the customer bases of SureHelp and Oracle Siebel HelpDesk

Comparing the market share of SureHelp and Oracle Siebel HelpDesk

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