Question 1

What are the different markets in which
        Zendesk Support and
        GS/HelpDesk compete against each other?

Accepted Answer

Zendesk Support and
        GS/HelpDesk compete against each other in
        the Help Desk And Ticketing, Social Customer Support.

Question 2

How does the market share of
        Zendesk Support
        and GS/HelpDesk compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Zendesk Support has a
        16.72%
        market share in comparison to
        GS/HelpDesk’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk Support holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        GS/HelpDesk holds the
        24th spot.

Question 3

How many customers are acquired by
        Zendesk Support and
        GS/HelpDesk in the
        Help Desk And Ticketing segment?

Accepted Answer

Zendesk Support has
        3,980 customers and
        GS/HelpDesk has
        5 customers in the
        Help Desk And Ticketing
        segment. Zendesk Support has
        3975 more customers than
        GS/HelpDesk in this category.

Question 4

What are the countries in which
        Zendesk Support and
        GS/HelpDesk has more customers?

Accepted Answer

Zendesk Support has more customers in United States, United Kingdom and France.
GS/HelpDesk has more customers in United States and Brazil.

Zendesk Support Vs GS/HelpDesk : In-Depth Comparison

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Comparing the customer bases of Zendesk Support and GS/HelpDesk

Comparing the market share of Zendesk Support and GS/HelpDesk

Compare Zendesk Support vs GS/HelpDesk customers by geography

Customer Movements for this month

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