Question 1

What are the different markets in which
        Freshservice and
        GS/HelpDesk compete against each other?

Accepted Answer

Freshservice and
        GS/HelpDesk compete against each other in
        the Help Desk And Ticketing.

Question 2

How does the market share of
        Freshservice
        and GS/HelpDesk compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Freshservice has a
        55.38%
        market share in comparison to
        GS/HelpDesk’s
        0.02%.
        Since it has a better market share coverage,
        Freshservice holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        GS/HelpDesk holds the
        24th spot.

Question 3

How many customers are acquired by
        Freshservice and
        GS/HelpDesk in the
        Help Desk And Ticketing segment?

Accepted Answer

Freshservice has
        13,181 customers and
        GS/HelpDesk has
        5 customers in the
        Help Desk And Ticketing
        segment. Freshservice has
        13176 more customers than
        GS/HelpDesk in this category.

Question 4

What are the countries in which
        Freshservice and
        GS/HelpDesk has more customers?

Accepted Answer

Freshservice has more customers in United States, United Kingdom and Canada.
GS/HelpDesk has more customers in United States and Brazil.

Freshservice Vs GS/HelpDesk : In-Depth Comparison

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Comparing the customer bases of Freshservice and GS/HelpDesk

Comparing the market share of Freshservice and GS/HelpDesk

Compare Freshservice vs GS/HelpDesk customers by geography

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