Categories where Freshservice and NICE inContact compete
Freshservice
Comparing the customer bases of Freshservice and NICE inContact, we can see that Freshservice has 13377 customer(s), while NICE inContact has 3532 customer(s). In the Help Desk And Ticketing category, with 13377 customer(s) Freshservice stands at 1st place by ranking, while NICE inContact with 3532 customer(s), is at the 3rd place.
Freshservice
1st
13377 Customer
NICE inContact
3rd
3532 Customer
Freshservice has a 54.12% market share in the Help Desk And Ticketing category, while NICE inContact has a 14.29% market share in the same space.
Comparing Freshservice and NICE inContact customers based on their geographic location, we can see that Freshservice has more customers in United States, United Kingdom and Canada, while NICE inContact has more customers in United States.
Freshservice
NICE inContact
Gain actionable insights about the buying patterns of Freshservice vs NICE inContact’s target audience.
Freshservice
New
9 Customer
Lost
9 Customer
NICE inContact
New
26 Customer
Lost
52 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshservice and NICE inContact compete against each other?
Freshservice and NICE inContact compete against each other in the Help Desk And Ticketing, Call Recording, Cloud Contact Center Software, Communication, Contact Center.
How does the market share of Freshservice and NICE inContact compare in the Help Desk And Ticketing market?
How many customers are acquired by Freshservice and NICE inContact in the Help Desk And Ticketing segment?
What are the countries in which Freshservice and NICE inContact has more customers?
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