Freshservice Vs NICE inContact : In-Depth Comparison

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Categories where Freshservice and NICE inContact compete

Help Desk And Ticketing
Call Recording
Cloud Contact Center Software
Communication
Contact Center

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Freshservice

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Comparing the customer bases of Freshservice and NICE inContact

Comparing the customer bases of Freshservice and NICE inContact, we can see that Freshservice has 13377 customer(s), while NICE inContact has 3532 customer(s). In the Help Desk And Ticketing category, with 13377 customer(s) Freshservice stands at 1st place by ranking, while NICE inContact with 3532 customer(s), is at the 3rd place.

Freshservice

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1st

13377 Customer

NICE inContact

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3rd

3532 Customer

Comparing the market share of Freshservice and NICE inContact

Freshservice has a 54.12% market share in the Help Desk And Ticketing category, while NICE inContact has a 14.29% market share in the same space.

Compare Freshservice vs NICE inContact customers by geography

Comparing Freshservice and NICE inContact customers based on their geographic location, we can see that Freshservice has more customers in United States, United Kingdom and Canada, while NICE inContact has more customers in United States.

Freshservice

NICE inContact

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshservice vs NICE inContact’s target audience.

Freshservice

New

9 Customer

Lost

9 Customer

NICE inContact

New

26 Customer

Lost

52 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshservice and NICE inContact compete against each other?

Freshservice and NICE inContact compete against each other in the Help Desk And Ticketing, Call Recording, Cloud Contact Center Software, Communication, Contact Center.

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How does the market share of Freshservice and NICE inContact compare in the Help Desk And Ticketing market?

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How many customers are acquired by Freshservice and NICE inContact in the Help Desk And Ticketing segment?

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What are the countries in which Freshservice and NICE inContact has more customers?

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