Help Desk And Ticketing
Gain market share and customer base information about the top Help Desk And Ticketing software. Check out our list of Help Desk And Ticketing Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
31
Technologies Tracked
32015
Companies Tracked
Categories related to Help Desk And Ticketing
Top 5 Help Desk And Ticketing technologies in 2025
Over 32015 companies are using Help Desk And Ticketing tools. Freshservice with 62.40% market share (19978 customers), Zendesk Support with 14.97% market share (4793 customers), NICE inContact with 8.78% market share (2810 customers).
Technology
Market Share (Est.)
Customers
62.40%
19978
14.97%
4793
8.78%
2810
5.19%
1663
3.65%
1170
Others
5.00%
1601
Help Desk And Ticketing Customers by Employee Size
The majority of Help Desk And Ticketing category falls in the company size of 100 - 249 employees (10334 companies), 20 - 49 employees (9397 companies), 0 - 9 employees (9019 companies).
Employee Size
Help Desk And Ticketing Customers by Geography
Companies using Help Desk And Ticketing technology software are majorly from the United States with 27323 (68.11%), United Kingdom with 3880 (9.67%), Canada with 2159 (5.38%) customers respectively.
Customers
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Help Desk And Ticketing Customers by Industry
Top industries that use Help Desk And Ticketing for Managed Services (843), Cloud Services (651), Education (567).
Customers
Market Share for Top Help Desk And Ticketing Technologies
Analyze the market share of popular Help Desk And Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Freshservice | 19978 | 62.40 |
| 2 | Zendesk Support | 4793 | 14.97 |
| 3 | NICE inContact | 2810 | 8.78 |
| 4 | Ticketmaster | 1663 | 5.19 |
| 5 | HappyFox Help Desk | 1170 | 3.65 |
| 6 | Symantec ServiceDesk | 812 | 2.54 |
| 7 | EZPro Service Management | 221 | 0.69 |
| 8 | Ivanti Service Desk | 211 | 0.66 |
| 9 | SeatGeek | 114 | 0.36 |
| 10 | Vision Helpdesk | 45 | 0.14 |
| 11 | Oracle PeopleSoft HelpDesk | 37 | 0.12 |
| 12 | SureHelp | 28 | 0.09 |
| 13 | NetSupport ServiceDesk | 18 | 0.06 |
| 14 | Oracle Siebel HelpDesk | 17 | 0.05 |
| 15 | Seraph | 14 | 0.04 |
| 16 | NTR Cloud | 11 | 0.03 |
| 17 | Netomi | 9 | 0.03 |
| 18 | atSpoke | 9 | 0.03 |
| 19 | Trakdesk | 8 | 0.02 |
| 20 | WonderDesk | 8 | 0.02 |
| 21 | Aegis Help Desk | 6 | 0.02 |
| 22 | Tele-Support HelpDesk | 4 | 0.01 |
| 23 | IGTech365 | 4 | 0.01 |
| 24 | ServiceTonic | 4 | 0.01 |
| 25 | GS/HelpDesk | 4 | 0.01 |
| 26 | VI Service Desk | 4 | 0.01 |
| 27 | Chime for Lync | 3 | 0.01 |
| 28 | webMethods AgileApps | 3 | 0.01 |
| 29 | Online Dispute Resolution powered by Modria | 3 | 0.01 |
| 30 | ACANOTION Help Desk | 2 | 0.01 |
| 31 | RSTickets!Pro | 2 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Help Desk And Ticketing software market leaders?
Top leaders in the category for Help Desk And Ticketing software are Freshservice, Zendesk Support, NICE inContact. Here, you can view a full list of Help Desk And Ticketing tools in the market.
How many companies use Help Desk And Ticketing software these days?
Which company has the most significant market share in the Help Desk And Ticketing software space?
What are the top industries that usually use Help Desk And Ticketing softwares?
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