Help Desk And Ticketing
Gain market share and customer base information about the top Help Desk And Ticketing software. Check out our list of Help Desk And Ticketing Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
32
Technologies Tracked
36960
Companies Tracked
Categories related to Help Desk And Ticketing
Top 5 Help Desk And Ticketing technologies in 2025
Over 36960 companies are using Help Desk And Ticketing tools. Freshservice with 56.93% market share (21040 customers), Zendesk Support with 15.53% market share (5741 customers), NICE inContact with 8.69% market share (3210 customers).
Technology
Market Share (Est.)
Customers
56.93%
21040
15.53%
5741
8.69%
3210
7.19%
2659
5.31%
1962
Others
6.35%
2348
Help Desk And Ticketing Customers by Employee Size
The majority of Help Desk And Ticketing category falls in the company size of 100 - 249 employees (12416 companies), 20 - 49 employees (11557 companies), 0 - 9 employees (10216 companies).
Employee Size
Help Desk And Ticketing Customers by Geography
Companies using Help Desk And Ticketing technology software are majorly from the United States with 34940 (68.21%), United Kingdom with 4835 (9.44%), Canada with 2747 (5.36%) customers respectively.
Customers
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Help Desk And Ticketing Customers by Industry
Top industries that use Help Desk And Ticketing for Managed Services (1288), Cloud Services (1022), Cybersecurity (771).
Customers
Market Share for Top Help Desk And Ticketing Technologies
Analyze the market share of popular Help Desk And Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Freshservice | 21040 | 56.93 |
| 2 | Zendesk Support | 5741 | 15.53 |
| 3 | NICE inContact | 3210 | 8.69 |
| 4 | Ticketmaster | 2659 | 7.19 |
| 5 | Symantec ServiceDesk | 1962 | 5.31 |
| 6 | HappyFox Help Desk | 1151 | 3.11 |
| 7 | Ivanti Service Desk | 463 | 1.25 |
| 8 | EZPro Service Management | 218 | 0.59 |
| 9 | SeatGeek | 194 | 0.52 |
| 10 | Oracle PeopleSoft HelpDesk | 51 | 0.14 |
| 11 | Vision Helpdesk | 50 | 0.14 |
| 12 | NTR Cloud | 38 | 0.10 |
| 13 | Oracle Siebel HelpDesk | 30 | 0.08 |
| 14 | SureHelp | 25 | 0.07 |
| 15 | NetSupport ServiceDesk | 17 | 0.05 |
| 16 | atSpoke | 17 | 0.05 |
| 17 | ServiceTonic | 16 | 0.04 |
| 18 | Netomi | 12 | 0.03 |
| 19 | Seraph | 8 | 0.02 |
| 20 | Trakdesk | 8 | 0.02 |
| 21 | WonderDesk | 7 | 0.02 |
| 22 | Aegis Help Desk | 6 | 0.02 |
| 23 | Online Dispute Resolution powered by Modria | 6 | 0.02 |
| 24 | VI Service Desk | 5 | 0.01 |
| 25 | iHelpdesk | 5 | 0.01 |
| 26 | Tele-Support HelpDesk | 4 | 0.01 |
| 27 | GS/HelpDesk | 4 | 0.01 |
| 28 | IGTech365 | 3 | 0.01 |
| 29 | Chime for Lync | 3 | 0.01 |
| 30 | webMethods AgileApps | 3 | 0.01 |
| 31 | iKode HelpDesk X | 2 | 0.01 |
| 32 | RSTickets!Pro | 2 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Help Desk And Ticketing software market leaders?
Top leaders in the category for Help Desk And Ticketing software are Freshservice, Zendesk Support, NICE inContact. Here, you can view a full list of Help Desk And Ticketing tools in the market.
How many companies use Help Desk And Ticketing software these days?
Which company has the most significant market share in the Help Desk And Ticketing software space?
What are the top industries that usually use Help Desk And Ticketing softwares?
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