Help Desk And Ticketing

Gain market share and customer base information about the top Help Desk And Ticketing software. Check out our list of Help Desk And Ticketing Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

35
Technologies
25942
Companies
590
Movements
Categories related to Help Desk And Ticketing

Top 5 Help Desk And Ticketing technologies in 2023

Over 25,942 companies are using Help Desk And Ticketing tools. Freshservice with 54.31% market share (14,089 customers), Zendesk Support with 16.46% market share (4,271 customers), NICE inContact with 14.71% market share (3,816 customers),

Help Desk And Ticketing Customers by Employee Size

The majority of Help Desk And Ticketing category falls in the company size of 0 - 9 employees (9,153 companies), 20 - 49 employees (8,272 companies), 100 - 249 employees (6,790 companies).

Help Desk And Ticketing Customers by Geography

Companies using Help Desk And Ticketing technology software are majorly from the United States with 24,646 (69.31%), United Kingdom with 3,356 (9.44%), Canada with 1,681 (4.73%) customers respectively.

Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

CE img

Help Desk And Ticketing Customers by Industry

Top industries that use Help Desk And Ticketing for Technology (11,926), Professional Services (11,018), Retail and CPG (4,247).

Market Share for Top Help Desk And Ticketing Technologies

Analyze the market share of popular Help Desk And Ticketing technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Freshservice 14089 54.31 (%)
2 Zendesk Support 4271 16.46 (%)
3 NICE inContact 3816 14.71 (%)
4 HappyFox Help Desk 1331 5.13 (%)
5 Symantec ServiceDesk 1219 4.70 (%)
6 Ivanti Service Desk 331 1.28 (%)
7 EZPro Service Management 254 0.98 (%)
8 Im OnCall 118 0.45 (%)
9 SupportDesk 91 0.35 (%)
10 Vision Helpdesk 59 0.23 (%)
11 Oracle PeopleSoft HelpDesk 50 0.19 (%)
12 SureHelp 38 0.15 (%)
13 Elementool Help Desk 35 0.13 (%)
14 ServiceTonic 31 0.12 (%)
15 Remote Support Software 29 0.11 (%)
16 Oracle Siebel HelpDesk 26 0.10 (%)
17 Netomi 25 0.10 (%)
18 NTR Cloud 20 0.08 (%)
19 Trakdesk 16 0.06 (%)
20 NetSupport ServiceDesk 13 0.05 (%)
21 WonderDesk 12 0.05 (%)
22 atSpoke 9 0.03 (%)
23 VI Service Desk 8 0.03 (%)
24 Aegis Help Desk 7 0.03 (%)
25 Tele-Support HelpDesk 7 0.03 (%)
26 IGTech365 7 0.03 (%)
27 GS/HelpDesk 6 0.02 (%)
28 RSTickets!Pro 5 0.02 (%)
29 ACANOTION Help Desk 4 0.02 (%)
30 webMethods AgileApps 4 0.02 (%)
31 Desklance System 3 0.01 (%)
32 Helpdesk Office 2 0.01 (%)
33 Seraph 2 0.01 (%)
34 iHelpdesk 2 0.01 (%)
35 Chime for Lync 2 0.01 (%)
Technology Market share
Freshservice 54.31 (%)
Zendesk Support 16.46 (%)
NICE inContact 14.71 (%)
HappyFox Help Desk 5.13 (%)
Symantec ServiceDesk 4.70 (%)
Ivanti Service Desk 1.28 (%)
EZPro Service Management 0.98 (%)
Im OnCall 0.45 (%)
SupportDesk 0.35 (%)
Vision Helpdesk 0.23 (%)
Oracle PeopleSoft HelpDesk 0.19 (%)
SureHelp 0.15 (%)
Elementool Help Desk 0.13 (%)
ServiceTonic 0.12 (%)
Remote Support Software 0.11 (%)
Oracle Siebel HelpDesk 0.10 (%)
Netomi 0.10 (%)
NTR Cloud 0.08 (%)
Trakdesk 0.06 (%)
NetSupport ServiceDesk 0.05 (%)
WonderDesk 0.05 (%)
atSpoke 0.03 (%)
VI Service Desk 0.03 (%)
Aegis Help Desk 0.03 (%)
Tele-Support HelpDesk 0.03 (%)
IGTech365 0.03 (%)
GS/HelpDesk 0.02 (%)
RSTickets!Pro 0.02 (%)
ACANOTION Help Desk 0.02 (%)
webMethods AgileApps 0.02 (%)
Desklance System 0.01 (%)
Helpdesk Office 0.01 (%)
Seraph 0.01 (%)
iHelpdesk 0.01 (%)
Chime for Lync 0.01 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Help Desk And Ticketing software market leaders?

Top leaders in the category for Help Desk And Ticketing software are Freshservice, Zendesk Support, NICE inContact. Here, you can view a full list of Help Desk And Ticketing tools in the market.

How many companies use Help Desk And Ticketing software these days?

Around the world in 2023, over 42,454 companies are currently using one or more Help Desk And Ticketing software. Out of these, there are 24,646 companies using Help Desk And Ticketing tools that are originally from the United States .

Which company has the most significant market share in the Help Desk And Ticketing software space?

The top few companies that have the most significant market share in the Help Desk And Ticketing space are Freshservice with 54.31 % of market share, and Zendesk Support with 16.46 % of market share and NICE inContact with 14.71 % of market share . Check for other Help Desk And Ticketing technologies market share here.

What are the top industries that usually use Help Desk And Ticketing softwares?

The top industries that use Help Desk And Ticketing software are Technology (11,926) , Professional Services (11,018) , Retail and CPG (4,247) .

Choose Technologies to Compare

vs