6sense Image
    ×
  • Solutions arrow
    • 6sense Revenue AI™ for Marketing

    • 6sense Revenue AI™ for Sales

  • SIGN UP

Data Change Request -

Before you request to edit the company profile on 6sense, Let us know who you are... Please enter a valid business email id.

Technologies / Five9 Vs Genesys PureCloud
Last update : Mar 15 2023

Five9 Vs Genesys PureCloud : In-Depth Comparison

Not sure if Five9, or Genesys PureCloud is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Five9 and Genesys PureCloud compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Five9 vs Genesys PureCloud customers by industry, by geography and by buying patterns.

tech-vs-img
  • Overview
  • Current Customers
  • Market Share
  • Geography
  • Customer Movements
  • FAQs
  • Copy link
    Save for later
  • Copy link
Five9
Yes, I use this too
No, I don't use this
Five9 competes with other products in the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience, Fax Server, Instant Messaging And Chat, Interactive Voice Response (IVR), Predictive Dialer, Unified Communications categories. It has a market share in the Fax Server category, and Five9 has 2867 customers in 59 countries.
Genesys PureCloud
Yes, I use this too
No, I don't use this
Genesys PureCloud competes with other products in the Project Collaboration, categories. It has a market share in the Fax Server category, and Genesys PureCloud has 2181 customers in 75 countries.

Categories where Five9 and Genesys PureCloud compete

  • Auto Dialer
  • Communication
  • Contact Center
  • Customer Engagement
  • Customer Experience

Choose Technologies to compare

  • Five9
  • Genesys PureCloud
Divider Divider

    Comparing the customer bases of Five9 and Genesys PureCloud

    Comparing the customer bases of Five9 and Genesys PureCloud, we can see that Five9 has 2867 customer(s), while Genesys PureCloud has 2181 customer(s). In the Fax Server category, with 2867 customer(s) Five9 stands at 1st place by ranking, while Genesys PureCloud with 2181 customer(s), is at the 2nd place.

    Five9
    1 st
    2867 Customer
    Genesys PureCloud
    2 nd
    2181 Customer

    Comparing the market share of Five9 and Genesys PureCloud

    Five9 has a 22.14% market share in the Fax Server category, while Genesys PureCloud has a 16.84% market share in the same space.

    22.14%

    Five9

    16.84%

    Genesys PureCloud

    Compare Five9 vs Genesys PureCloud customers by geography

    Comparing Five9 and Genesys PureCloud customers based on their geographic location, we can see that Five9 has more customers in United States, Canada and United Kingdom, while Genesys PureCloud has more customers in United States , United Kingdom and Australia .

    Five9
    Genesys PureCloud

    Customer Movements for this month

    Gain actionable insights about the buying patterns of Five9 vs Genesys PureCloud’s target audience.

    Five9
    Genesys PureCloud

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which Five9 and Genesys PureCloud compete against each other?

    Five9 and Genesys PureCloud compete against each other in the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience .

    How does the market share of Five9 and Genesys PureCloud compare in the Fax Server market?

    In the Fax Server market, Five9 has a 22.14% market share in comparison to Genesys PureCloud’s 16.84%. Since it has a better market share coverage, Five9 holds the 1st spot in 6sense’s Market Share Ranking Index for the Fax Server category, while Genesys PureCloud holds the 2nd spot.

    How many customers are acquired by Five9 and Genesys PureCloud in the Fax Server segment?

    Five9 has 2867 customers and Genesys PureCloud has 2181 customers in the Fax Server segment. Five9 has 686 more customers than Genesys PureCloud in this category.

    What are the countries in which Five9 and Genesys PureCloud has more customers?

    Five9 has more customers in United States , Canada and United Kingdom .
    Genesys PureCloud has more customers in United States , United Kingdom and Australia .

    Choose Technologies to compare

    • logo
      Stripe
      logo
      QuantumMetric
      logo
      Magento
      logo
      Cloudflare DNS
      logo
      Privy
      logo
      Drift
      logo
      Criteo
    Divider Divider
    6sense Chrome Extension

    Save 15 hours a week on sales research

    Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.

    Install Now
    • Compare technology
    • Technologies
    • Categories
    Five9 vs Genesys PureCloud
    Five9 vs 3CX
    Five9 vs MyFax
    Five9 vs Jive Voice
    Genesys PureCloud vs Five9
    Genesys PureCloud vs 3CX
    Genesys PureCloud vs MyFax
    Genesys PureCloud
    3CX
    MyFax
    Jive Voice
    Talkdesk
    NFON
    Dialpad
    Nextiva
    Dixa
    MegaPath One
    OpenText RightFax
    eFax Corporate
    GFI FaxMaker
    Formotus
    CrazyCall
    Convoso
    sipgate team
    FluentStream
    HelloFax
    Auto Dialer
    Communication
    Contact Center
    Customer Engagement
    Customer Experience
    Fax Server
    Instant Messaging And Chat
    Interactive Voice Response (IVR)

    To exercise your “Do Not Sell My Personal Information” rights under the California Consumer Privacy Act (“CCPA”), please email [email protected].

    We will respond in accordance with the CCPA. See our privacy policy for more information regarding 6sense’s compliance with the CCPA.

    Get instant access to B2B contact data across the web

    Marketing arrow

    • Account Identification
    • Intent Data
    • Data Enrichment & Management
    • Predictive Analytics
    • Orchestrations & Workflows
    • Audience Building
    • Advertising
    • Conversational Email
    • Pipeline Intelligence
    • Integrations

    Sales arrow

    • Company & People Search
    • Account Intelligence
    • Prioritization Dashboards
    • Chrome Extension
    • Predictive Analytics
    • Intent Data
    • Prospecting Workflows
    • Integrations
    • Learn more and sign up

    Solutions arrow

    • Business Services
    • Financial Services
    • Transportation & Logistics
    • Manufacturing
    • Technology

    Customers arrow

    • Meet Our Customers
    • Customer Stories
    • Customer Reviews
    • RevCity
    • Knowledge Base

    Resources arrow

    • Blog
    • Guides
    • 6sense for 6sense
    • Reports & Ebooks
    • Research
    • Tools
    • Videos
    • TalkingSense
    • Events & Webinars
    • The Science of B2B
    • Glossary

    Company arrow

    • About
    • Leadership Team
    • Careers
    • Newsroom
    • Community

    Browse 6sense Data arrow

    • Technographics
    • Comparing Technologies
    • Company Search
    • People Search
    • Terms
    • Privacy Policy
    • Privacy Center
    • Do Not Sell or Share My Personal Information

    We use cookies to improve your browsing experience. By accepting this, you agree to our privacy policy