Technologies / Five9 Vs Genesys PureCloud

Last update : Mar 15 2023

Five9 Vs Genesys PureCloud : In-Depth Comparison

Not sure if Five9, or Genesys PureCloud is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Five9 and Genesys PureCloud compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Five9 vs Genesys PureCloud customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Five9

Five9 competes with other products in the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience, Fax Server, Instant Messaging And Chat, Interactive Voice Response (IVR), Predictive Dialer, Unified Communications categories. It has a market share in the Fax Server category, and Five9 has 2867 customers in 59 countries.

Genesys PureCloud

Genesys PureCloud competes with other products in the Project Collaboration, categories. It has a market share in the Fax Server category, and Genesys PureCloud has 2181 customers in 75 countries.

Categories where Five9 and Genesys PureCloud compete

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Comparing the customer bases of Five9 and Genesys PureCloud

Comparing the customer bases of Five9 and Genesys PureCloud, we can see that Five9 has 2867 customer(s), while Genesys PureCloud has 2181 customer(s). In the Fax Server category, with 2867 customer(s) Five9 stands at 1st place by ranking, while Genesys PureCloud with 2181 customer(s), is at the 2nd place.

Five9

1 st

2867 Customer

Genesys PureCloud

2 nd

2181 Customer

Compare Five9 vs Genesys PureCloud customers by geography

Comparing Five9 and Genesys PureCloud customers based on their geographic location, we can see that Five9 has more customers in United States, Canada and United Kingdom, while Genesys PureCloud has more customers in United States , United Kingdom and Australia .

Five9

Genesys PureCloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Five9 vs Genesys PureCloud’s target audience.

Five9

Genesys PureCloud

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Five9 and Genesys PureCloud compete against each other?

Five9 and Genesys PureCloud compete against each other in the Auto Dialer, Communication, Contact Center, Customer Engagement, Customer Experience .

How does the market share of Five9 and Genesys PureCloud compare in the Fax Server market?

In the Fax Server market, Five9 has a 22.14% market share in comparison to Genesys PureCloud’s 16.84%. Since it has a better market share coverage, Five9 holds the 1st spot in 6sense’s Market Share Ranking Index for the Fax Server category, while Genesys PureCloud holds the 2nd spot.

How many customers are acquired by Five9 and Genesys PureCloud in the Fax Server segment?

Five9 has 2867 customers and Genesys PureCloud has 2181 customers in the Fax Server segment. Five9 has 686 more customers than Genesys PureCloud in this category.

What are the countries in which Five9 and Genesys PureCloud has more customers?

Five9 has more customers in United States , Canada and United Kingdom .
Genesys PureCloud has more customers in United States , United Kingdom and Australia .

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