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Technologies / IBM FileNet Vs ServiceNow Service Portal
Last update : Mar 01 2023

IBM FileNet Vs ServiceNow Service Portal : In-Depth Comparison

Not sure if IBM FileNet, or ServiceNow Service Portal is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where IBM FileNet and ServiceNow Service Portal compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between IBM FileNet vs ServiceNow Service Portal customers by industry, by geography and by buying patterns.

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  • Overview
  • Current Customers
  • Market Share
  • Geography
  • Customer Movements
  • FAQs
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IBM FileNet
Yes, I use this too
No, I don't use this
IBM FileNet competes with other products in the Enterprise Content Management, Document Management System categories. It has a market share in the Enterprise Content Management category, and IBM FileNet has 1781 customers in 91 countries.
ServiceNow Service Portal
Yes, I use this too
No, I don't use this
ServiceNow Service Portal competes with other products in the Project Collaboration, categories. It has a market share in the Enterprise Content Management category, and ServiceNow Service Portal has 1225 customers in 47 countries.

Categories where IBM FileNet and ServiceNow Service Portal compete

  • Enterprise Content Management
  • Document Management System

Choose Technologies to compare

  • IBM FileNet
  • ServiceNow Service Portal
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    Comparing the customer bases of IBM FileNet and ServiceNow Service Portal

    Comparing the customer bases of IBM FileNet and ServiceNow Service Portal, we can see that IBM FileNet has 1781 customer(s), while ServiceNow Service Portal has 1225 customer(s). In the Enterprise Content Management category, with 1781 customer(s) IBM FileNet stands at 3rd place by ranking, while ServiceNow Service Portal with 1225 customer(s), is at the 4th place.

    IBM FileNet
    3 rd
    1781 Customer
    ServiceNow Service Portal
    4 th
    1225 Customer

    Comparing the market share of IBM FileNet and ServiceNow Service Portal

    IBM FileNet has a 1.51% market share in the Enterprise Content Management category, while ServiceNow Service Portal has a 1.04% market share in the same space.

    1.51%

    IBM FileNet

    1.04%

    ServiceNow Service Portal

    Compare IBM FileNet vs ServiceNow Service Portal customers by geography

    Comparing IBM FileNet and ServiceNow Service Portal customers based on their geographic location, we can see that IBM FileNet has more customers in United States, India and Italy, while ServiceNow Service Portal has more customers in United States , United Kingdom and India .

    IBM FileNet
    ServiceNow Service Portal

    Customer Movements for this month

    Gain actionable insights about the buying patterns of IBM FileNet vs ServiceNow Service Portal’s target audience.

    IBM FileNet
    ServiceNow Service Portal

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which IBM FileNet and ServiceNow Service Portal compete against each other?

    IBM FileNet and ServiceNow Service Portal compete against each other in the Enterprise Content Management, Document Management System .

    How does the market share of IBM FileNet and ServiceNow Service Portal compare in the Enterprise Content Management market?

    In the Enterprise Content Management market, IBM FileNet has a 1.51% market share in comparison to ServiceNow Service Portal’s 1.04%. Since it has a better market share coverage, IBM FileNet holds the 3rd spot in 6sense’s Market Share Ranking Index for the Enterprise Content Management category, while ServiceNow Service Portal holds the 4th spot.

    How many customers are acquired by IBM FileNet and ServiceNow Service Portal in the Enterprise Content Management segment?

    IBM FileNet has 1781 customers and ServiceNow Service Portal has 1225 customers in the Enterprise Content Management segment. IBM FileNet has 556 more customers than ServiceNow Service Portal in this category.

    What are the countries in which IBM FileNet and ServiceNow Service Portal has more customers?

    IBM FileNet has more customers in United States , India and Italy .
    ServiceNow Service Portal has more customers in United States , United Kingdom and India .

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