Question 1

What are the different markets in which
        Boomtown and
        Zendesk Support Suite compete against each other?

Accepted Answer

Boomtown and
        Zendesk Support Suite compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        Boomtown
        and Zendesk Support Suite compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Boomtown has a
        0.29%
        market share in comparison to
        Zendesk Support Suite’s
        0.01%.
        Since it has a better market share coverage,
        Boomtown holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Zendesk Support Suite holds the
        53rd spot.

Question 3

How many customers are acquired by
        Boomtown and
        Zendesk Support Suite in the
        Customer Support Services segment?

Accepted Answer

Boomtown has
        387 customers and
        Zendesk Support Suite has
        7 customers in the
        Customer Support Services
        segment. Boomtown has
        380 more customers than
        Zendesk Support Suite in this category.

Question 4

What are the countries in which
        Boomtown and
        Zendesk Support Suite has more customers?

Accepted Answer

Boomtown has more customers in United States, United Kingdom and Australia.
Zendesk Support Suite has more customers in United States, United Kingdom and India.

Boomtown Vs Zendesk Support Suite : In-Depth Comparison

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Comparing the customer bases of Boomtown and Zendesk Support Suite

Comparing the market share of Boomtown and Zendesk Support Suite

Compare Boomtown vs Zendesk Support Suite customers by geography

Customer Movements for this month

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