Question 1

What are the different markets in which
        Wise and
        Nice.Chat compete against each other?

Accepted Answer

Wise and
        Nice.Chat compete against each other in
        the Customer Support Services, Live Chat, Predictive Analytics, Predictive Lead Scoring, Sales Productivity.

Question 2

How does the market share of
        Wise
        and Nice.Chat compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Wise has a
        2.42%
        market share in comparison to
        Nice.Chat’s
        0.01%.
        Since it has a better market share coverage,
        Wise holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Nice.Chat holds the
        51st spot.

Question 3

How many customers are acquired by
        Wise and
        Nice.Chat in the
        Customer Support Services segment?

Accepted Answer

Wise has
        3,247 customers and
        Nice.Chat has
        9 customers in the
        Customer Support Services
        segment. Wise has
        3238 more customers than
        Nice.Chat in this category.

Question 4

What are the countries in which
        Wise and
        Nice.Chat has more customers?

Accepted Answer

Wise has more customers in United States, Germany and People's Republic of China.
Nice.Chat has more customers in United States, Ukraine and Czech Republic.

Wise Vs Nice.Chat : In-Depth Comparison

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Comparing the customer bases of Wise and Nice.Chat

Comparing the market share of Wise and Nice.Chat

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