Next IT
Next IT is a virtual assistant that help companies deliver the perfect online customer experience.
Market Share of Next IT
Current Customer(s)
315
Market Share (Est.)
0.23%
Ranking
#13
Top Competitors and Alternatives of Next IT
The top three of Next IT’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 118690 | 88.28% | Next IT vs Freshdesk |
| Wise | 3102 | 2.31% | Next IT vs Wise |
| Microsoft Dynamics 365 for Customer Service | 1917 | 1.43% | Next IT vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1581 | 1.18% | Next IT vs Chaport Live Chat |
| Solvvy | 1153 | 0.86% | Next IT vs Solvvy |
| Onestop | 870 | 0.65% | Next IT vs Onestop |
| HelpSite | 815 | 0.61% | Next IT vs HelpSite |
| ManageEngine ServiceDesk Plus | 779 | 0.58% | Next IT vs ManageEngine ServiceDesk Plus |
| Salesforce Desk.com | 670 | 0.50% | Next IT vs Salesforce Desk.com |
| Boomtown | 540 | 0.40% | Next IT vs Boomtown |
| WebsiteAlive | 407 | 0.30% | Next IT vs WebsiteAlive |
| Agent.ai | 344 | 0.26% | Next IT vs Agent.ai |
| Live Chat Monitoring | 292 | 0.22% | Next IT vs Live Chat Monitoring |
| Influx | 288 | 0.21% | Next IT vs Influx |
| Shipup | 273 | 0.20% | Next IT vs Shipup |
| Upscope | 240 | 0.18% | Next IT vs Upscope |
| Amelia | 233 | 0.17% | Next IT vs Amelia |
| Textline | 211 | 0.16% | Next IT vs Textline |
| tuul | 198 | 0.15% | Next IT vs tuul |
| QnA Maker by Microsoft | 198 | 0.15% | Next IT vs QnA Maker by Microsoft |
Popular Comparisons
Top Competitors and Alternatives of Next IT
The top three of Next IT’s competitors in the Customer Support Services category are Freshdesk with 88.28%, Wise with 2.31%, Microsoft Dynamics 365 for Customer Service with 1.43% market share.
Next IT vs Freshdesk
Next IT vs Wise
Next IT vs Microsoft Dynamics 365 for Customer Service
Next IT vs Chaport Live Chat
Next IT vs Solvvy
Next IT vs Onestop
Next IT vs HelpSite
Next IT vs ManageEngine ServiceDesk Plus
Customers of Next IT
Around the world in 2024, over 315 companies have started using Next IT as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| JP Morgan Chase & Co. | 10,000+ | New York City | New York | United States |     |
| Kyndryl | 10,000+ | New York City | New York | United States | |
| NASA | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Novartis AG | 10,000+ | Basel | Basel-City | Switzerland | |
| Atos SE | 10,000+ | Bezons | Ile-de-France | France | |
| PricewaterhouseCoopers | 10,000+ | New York City | New York | United States | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| SoftServe | 10,000+ | Lviv | Lviv | Ukraine | |
| Gartner, Inc. | 10,000+ | Stamford | Connecticut | United States | |
| Mazars | 10,000+ | Paris | Ile-de-France | France | |
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Next IT Customers by Products and Services
The top three products and services offering customers that use Next IT for Customer Support Services are Cloud Services (21), Managed Services (18), Consulting (15).
Customers
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Next IT Customers by Employee Size
The majority of Next IT's customers for the customer-support category fall in the company size of 10,000+ employees (62 companies), 1,000 - 4,999 employees (46 companies), 100 - 249 employees (43 companies).
Employee Size
Next IT Customers by Geography
The top three geographies of Next IT for customer-support are the United States with 141(55.95%), United Kingdom with 46(18.25%), Australia with 12(4.76%) customers respectively.
Customers
Employees of Next IT
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FAQ
Find answers to the most often asked questions by users.
Who are the top Next IT competitors?
Next IT’s Top competitors in the customer-support category are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. You can view a full list of Next IT competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Next IT and 40,000 other technologies on the internet. You can also compare Next IT and its feature with top competitors here : Next IT vs Freshdesk Next IT vs Wise Next IT vs Microsoft Dynamics 365 for Customer Service.
What is Next IT customer distribution based on company size?
What is Next IT market share in the customer-support?
What are the top countries that use Next IT?
What are the top industries that use Next IT?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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