ChannelReply
ChannelReply enables online retailers to manage their marketplace customer service messages with the helpdesk of their choice.
Market Share of ChannelReply
Current Customer(s)
3
Market Share (Est.)
0.00%
Ranking
#55
Top Competitors and Alternatives of ChannelReply
The top three of ChannelReply’s competitors in the Customer Support Services category are Freshdesk with 89.01%, Wise with 2.32%, Microsoft Dynamics 365 for Customer Service with 1.36% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 119040 | 89.01% | ChannelReply vs Freshdesk |
| Wise | 3103 | 2.32% | ChannelReply vs Wise |
| Microsoft Dynamics 365 for Customer Service | 1821 | 1.36% | ChannelReply vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1566 | 1.17% | ChannelReply vs Chaport Live Chat |
| Solvvy | 1147 | 0.86% | ChannelReply vs Solvvy |
| Onestop | 864 | 0.65% | ChannelReply vs Onestop |
| HelpSite | 811 | 0.61% | ChannelReply vs HelpSite |
| ManageEngine ServiceDesk Plus | 688 | 0.51% | ChannelReply vs ManageEngine ServiceDesk Plus |
| Salesforce Desk.com | 480 | 0.36% | ChannelReply vs Salesforce Desk.com |
| WebsiteAlive | 404 | 0.30% | ChannelReply vs WebsiteAlive |
| Boomtown | 391 | 0.29% | ChannelReply vs Boomtown |
| Agent.ai | 345 | 0.26% | ChannelReply vs Agent.ai |
| Live Chat Monitoring | 285 | 0.21% | ChannelReply vs Live Chat Monitoring |
| Shipup | 271 | 0.20% | ChannelReply vs Shipup |
| Next IT | 253 | 0.19% | ChannelReply vs Next IT |
| Upscope | 239 | 0.18% | ChannelReply vs Upscope |
| Amelia | 229 | 0.17% | ChannelReply vs Amelia |
| tuul | 200 | 0.15% | ChannelReply vs tuul |
| Textline | 198 | 0.15% | ChannelReply vs Textline |
| Guru | 187 | 0.14% | ChannelReply vs Guru |
Popular Comparisons
Top Competitors and Alternatives of ChannelReply
The top three of ChannelReply’s competitors in the Customer Support Services category are Freshdesk with 89.01%, Wise with 2.32%, Microsoft Dynamics 365 for Customer Service with 1.36% market share.
ChannelReply vs Freshdesk
ChannelReply vs Wise
ChannelReply vs Microsoft Dynamics 365 for Customer Service
ChannelReply vs Chaport Live Chat
ChannelReply vs Solvvy
ChannelReply vs Onestop
ChannelReply vs HelpSite
ChannelReply vs ManageEngine ServiceDesk Plus
Customers of ChannelReply
Around the world in 2024, over 3 companies have started using ChannelReply as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Dorel Industries Inc | 5,000 - 9,999 | Westmount | Quebec | Canada |   |
| The Eternity Rose | 50 - 99 | New York City | New York | United States | |
| ChannelReply | 10 - 19 | New York City | New York | United States |   |
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ChannelReply Customers by Products and Services
The top three products and services offering customers that use ChannelReply for Customer Support Services are Car Seats (1), Juvenile Products (1), Apparel (1).
Customers
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ChannelReply Customers by Employee Size
The majority of ChannelReply's customers for the customer-support category fall in the company size of 50 - 99 employees (1 companies), 10 - 19 employees (1 companies), 5,000 - 9,999 employees (1 companies).
Employee Size
ChannelReply Customers by Geography
The top three geographies of ChannelReply for customer-support are the United States with 2(66.67%), Canada with 1(33.33%) customers respectively.
Customers
Employees of ChannelReply
Also see other Products/Services by ChannelReply in:
FAQ
Find answers to the most often asked questions by users.
Who are the top ChannelReply competitors?
ChannelReply’s Top competitors in the customer-support category are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. You can view a full list of ChannelReply competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ChannelReply and 40,000 other technologies on the internet. You can also compare ChannelReply and its feature with top competitors here : ChannelReply vs Freshdesk ChannelReply vs Wise ChannelReply vs Microsoft Dynamics 365 for Customer Service.
What is ChannelReply customer distribution based on company size?
What is ChannelReply market share in the customer-support?
What are the top countries that use ChannelReply?
What are the top industries that use ChannelReply?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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