Technologies / ServiceNow Customer Service Management Vs Microsoft Dynamics 365 Field Service

Last update : Mar 15 2023

ServiceNow Customer Service Management Vs Microsoft Dynamics 365 Field Service : In-Depth Comparison

Not sure if ServiceNow Customer Service Management, or Microsoft Dynamics 365 Field Service is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between ServiceNow Customer Service Management vs Microsoft Dynamics 365 Field Service customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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ServiceNow Customer Service Management

ServiceNow Customer Service Management competes with other products in the categories. It has a market share in the Customer Support Services category, and ServiceNow Customer Service Management has 1226 customers in 46 countries.

Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service competes with other products in the Project Collaboration, Customer Support Services, Field Service Management categories. It has a market share in the Customer Support Services category, and Microsoft Dynamics 365 Field Service has 305 customers in 35 countries.

Categories where ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compete

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Comparing the customer bases of ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service

Comparing the customer bases of ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service, we can see that ServiceNow Customer Service Management has 1226 customer(s), while Microsoft Dynamics 365 Field Service has 305 customer(s). In the Customer Support Services category, with 1226 customer(s) ServiceNow Customer Service Management stands at 2nd place by ranking, while Microsoft Dynamics 365 Field Service with 305 customer(s), is at the 4th place.

ServiceNow Customer Service Management

2 nd

1226 Customer

Microsoft Dynamics 365 Field Service

4 th

305 Customer

Compare ServiceNow Customer Service Management vs Microsoft Dynamics 365 Field Service customers by geography

Comparing ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service customers based on their geographic location, we can see that ServiceNow Customer Service Management has more customers in United States, United Kingdom and India, while Microsoft Dynamics 365 Field Service has more customers in United States , United Kingdom and Australia .

ServiceNow Customer Service Management

Microsoft Dynamics 365 Field Service

Customer Movements for this month

Gain actionable insights about the buying patterns of ServiceNow Customer Service Management vs Microsoft Dynamics 365 Field Service’s target audience.

ServiceNow Customer Service Management

Microsoft Dynamics 365 Field Service

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compete against each other?

ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compete against each other in the Customer Support Services, Field Service Management .

How does the market share of ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service compare in the Customer Support Services market?

In the Customer Support Services market, ServiceNow Customer Service Management has a 8.54% market share in comparison to Microsoft Dynamics 365 Field Service’s 2.12%. Since it has a better market share coverage, ServiceNow Customer Service Management holds the 2nd spot in 6sense’s Market Share Ranking Index for the Customer Support Services category, while Microsoft Dynamics 365 Field Service holds the 4th spot.

How many customers are acquired by ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service in the Customer Support Services segment?

ServiceNow Customer Service Management has 1226 customers and Microsoft Dynamics 365 Field Service has 305 customers in the Customer Support Services segment. ServiceNow Customer Service Management has 921 more customers than Microsoft Dynamics 365 Field Service in this category.

What are the countries in which ServiceNow Customer Service Management and Microsoft Dynamics 365 Field Service has more customers?

ServiceNow Customer Service Management has more customers in United States , United Kingdom and India .
Microsoft Dynamics 365 Field Service has more customers in United States , United Kingdom and Australia .

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