Salesforce Service Cloud Vs SAP Service Cloud : In-Depth Comparison

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imageSalesforce Service Cloud

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Categories where Salesforce Service Cloud and SAP Service Cloud compete

Customer Support Services
Contact Center
Customer Engagement
Customer Experience
Instant Messaging And Chat

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Salesforce Service Cloud

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Comparing the customer bases of Salesforce Service Cloud and SAP Service Cloud

Comparing the customer bases of Salesforce Service Cloud and SAP Service Cloud, we can see that Salesforce Service Cloud has 14971 customer(s), while SAP Service Cloud has 512 customer(s). In the Customer Support Services category, with 14971 customer(s) Salesforce Service Cloud stands at 1st place by ranking, while SAP Service Cloud with 512 customer(s), is at the 4th place.

Salesforce Service Cloud

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1st

14971 Customer

SAP Service Cloud

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4th

512 Customer

Comparing the market share of Salesforce Service Cloud and SAP Service Cloud

Salesforce Service Cloud has a 75.55% market share in the Customer Support Services category, while SAP Service Cloud has a 2.58% market share in the same space.

Compare Salesforce Service Cloud vs SAP Service Cloud customers by geography

Comparing Salesforce Service Cloud and SAP Service Cloud customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while SAP Service Cloud has more customers in United States.

Salesforce Service Cloud

SAP Service Cloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Salesforce Service Cloud vs SAP Service Cloud’s target audience.

Salesforce Service Cloud

New

172 Customer

Lost

225 Customer

SAP Service Cloud

No Data found for SAP Service Cloud

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Salesforce Service Cloud and SAP Service Cloud compete against each other?

Salesforce Service Cloud and SAP Service Cloud compete against each other in the Customer Support Services, Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat.

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How does the market share of Salesforce Service Cloud and SAP Service Cloud compare in the Customer Support Services market?

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How many customers are acquired by Salesforce Service Cloud and SAP Service Cloud in the Customer Support Services segment?

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What are the countries in which Salesforce Service Cloud and SAP Service Cloud has more customers?

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