SAP Service Cloud is a cloud solution that helps organisations to orchestrate seamless service experiences to support customers throughout their entir...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of SAP Service Cloud’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.81%, Forethought with 10.34%, ServiceNow Customer Service Management with 9.04% market share.
Popular Comparisons
The top three of SAP Service Cloud’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.81%, Forethought with 10.34%, ServiceNow Customer Service Management with 9.04% market share.
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Around the world in 2025, over 1087 companies have started using SAP Service Cloud as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| FAST RETAILING CO | 10,000+ | Tokyo | Tokyo | Japan | |
| Techtronic Industries - TTI | 10,000+ | Hong Kong | Hong Kong SAR | People's Republic of China | |
| Konica Minolta Business Solutions Europe GmbH | 10,000+ | Langenhagen | Lower Saxony | Germany | |
| Regal Rexnord | 10,000+ | Milwaukee | Wisconsin | United States | |
| Buenos Aires Ciudad | 10,000+ | Buenos Aires | Buenos Aires F.D. | Argentina | |
| The Coca - Cola Company | 10,000+ | Atlanta | Georgia | United States | |
| Arbonne | 10,000+ | Irvine | California | United States | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
| The City Of San Diego | 10,000+ | San Diego | California | United States | |
| HCLTech | 10,000+ | Noida | Uttar Pradesh | India |
The top three products and services offering customers that use SAP Service Cloud for Customer Support Services are Cloud Services (54), Consulting (46), Digital Transformation (38).
Customers
The majority of SAP Service Cloud's customers for the customer-support-services category fall in the company size of 10,000+ employees (374 companies), 1,000 - 4,999 employees (233 companies), 100 - 249 employees (109 companies).
Employee Size
The top three geographies of SAP Service Cloud for customer-support-services are the United States with 407(49.63%), Germany with 112(13.66%), United Kingdom with 68(8.29%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top SAP Service Cloud competitors?
SAP Service Cloud’s Top competitors in the customer-support-services category are Salesforce Service Cloud, Forethought, ServiceNow Customer Service Management. You can view a full list of SAP Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of SAP Service Cloud and 40,000 other technologies on the internet. You can also compare SAP Service Cloud and its feature with top competitors here : SAP Service Cloud vs Salesforce Service Cloud SAP Service Cloud vs Forethought SAP Service Cloud vs ServiceNow Customer Service Management.
What is SAP Service Cloud customer distribution based on company size?
What is SAP Service Cloud market share in the customer-support-services?
What are the top countries that use SAP Service Cloud?
What are the top industries that use SAP Service Cloud?
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