Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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SAP Service Cloud
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SAP Service Cloud is a cloud solution that helps organisations to orchestrate seamless service experiences to support customers throughout their entire journey.
Market Share of SAP Service Cloud
- Current Customer(s) The number of companies that currently use SAP Service Cloud
- 415
- Websites Added The number of companies that have started using SAP Service Cloud in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using SAP Service Cloud in the past month.
NA- compared to last month
Top Competitors and Alternatives of SAP Service Cloud
The top three of SAP Service Cloud’s competitors in the Customer Support Services category are Salesforce Service Cloud with 77.64%, ServiceNow Customer Service Management with 8.54%, Microsoft Dynamics 365 Field Service with 2.12% market share.
Popular Comparisons
Top Competitors and Alternatives of SAP Service Cloud
The top three of SAP Service Cloud’s competitors in the Customer Support Services category are Salesforce Service Cloud with 77.64%, ServiceNow Customer Service Management with 8.54%, Microsoft Dynamics 365 Field Service with 2.12% market share.
Customers of SAP Service Cloud
Around the world in 2023, over 397 companies have started using SAP Service Cloud as Customer Support Services tool.
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SAP Service Cloud Customers by Industry
The three top industries that use SAP Service Cloud for Customer Support Services are Sap (23), Engineering (21), Consulting (18).
SAP Service Cloud Customers by Employee Size
The majority of SAP Service Cloud’s customers for the customer-support-services category fall in the company size of 10,000+ employees (101 companies), 1,000 - 4,999 employees (75 companies), 100 - 249 employees (52 companies).
SAP Service Cloud Customers by Geography
The top three geographies of SAP Service Cloud for customer-support-services are the United States with 159(38.31%), Germany with 57(13.73%), United Kingdom with 28(6.75%) customers respectively.
Employees of SAP Service Cloud
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FAQ
Find answers to the most often asked questions by users.
Who are the top SAP Service Cloud competitors?
SAP Service Cloud’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Microsoft Dynamics 365 Field Service. You can view a full list of SAP Service Cloud competitors . 6sense uses advanced data mining and AI algorithms to track customers and of SAP Service Cloud and 40,000 other technologies on the internet.You can also compare SAP Service Cloud and its feature with top competitors here : SAP Service Cloud vs Salesforce Service Cloud SAP Service Cloud vs ServiceNow Customer Service Management SAP Service Cloud vs Microsoft Dynamics 365 Field Service .
What is SAP Service Cloud customer distribution based on company size?
The majority of SAP Service Cloud’s customers for the customer-support-services category fall in the company size of 10,000+ employees (101 companies), 1,000 - 4,999 employees (75 companies), 100 - 249 employees (52 companies). You can view a distribution chart of SAP Service Cloud customers by company size .
What is SAP Service Cloud market share in the customer-support-services?
SAP Service Cloud has market share of 2.89% in customer-support-services market. SAP Service Cloud competes with 30 competitor tools in customer-support-services category. The top alternatives for SAP Service Cloud customer-support-services tool are Salesforce Service Cloud with 77.64%, ServiceNow Customer Service Management with 8.54%, Microsoft Dynamics 365 Field Service with 2.12% market share.
What are the top industries that use SAP Service Cloud?
Top industries that use SAP Service Cloud for customer-support-services are Sap (23), Engineering (21), Consulting (18).
What are the top countries that use SAP Service Cloud?
Around the world in 2023, over 397 companies have started using SAP Service Cloud as customer-support-services tool. Companies using SAP Service Cloud for customer-support-services are majorly from United States with 159 customers. 38.31% of SAP Service Cloud customers are from the United States. Other top countries using SAP Service Cloud are Germany and United Kingdom with 57(13.73%) and 28(6.75%) customers respectively.
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