Technologies / Salesforce Service Cloud Vs Microsoft Dynamics 365 Field Service

Last update : Mar 15 2023

Salesforce Service Cloud Vs Microsoft Dynamics 365 Field Service : In-Depth Comparison

Not sure if Salesforce Service Cloud, or Microsoft Dynamics 365 Field Service is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Salesforce Service Cloud and Microsoft Dynamics 365 Field Service compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Salesforce Service Cloud vs Microsoft Dynamics 365 Field Service customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Salesforce Service Cloud

Salesforce Service Cloud competes with other products in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Knowledge Management categories. It has a market share in the Customer Support Services category, and Salesforce Service Cloud has 11149 customers in 101 countries.

Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service competes with other products in the Project Collaboration, Customer Support Services, Field Service Management, categories. It has a market share in the Customer Support Services category, and Microsoft Dynamics 365 Field Service has 305 customers in 35 countries.

Categories where Salesforce Service Cloud and Microsoft Dynamics 365 Field Service compete

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Comparing the customer bases of Salesforce Service Cloud and Microsoft Dynamics 365 Field Service

Comparing the customer bases of Salesforce Service Cloud and Microsoft Dynamics 365 Field Service, we can see that Salesforce Service Cloud has 11149 customer(s), while Microsoft Dynamics 365 Field Service has 305 customer(s). In the Customer Support Services category, with 11149 customer(s) Salesforce Service Cloud stands at 1st place by ranking, while Microsoft Dynamics 365 Field Service with 305 customer(s), is at the 4th place.

Salesforce Service Cloud

1 st

11149 Customer

Microsoft Dynamics 365 Field Service

4 th

305 Customer

Compare Salesforce Service Cloud vs Microsoft Dynamics 365 Field Service customers by geography

Comparing Salesforce Service Cloud and Microsoft Dynamics 365 Field Service customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while Microsoft Dynamics 365 Field Service has more customers in United States , United Kingdom and Australia .

Salesforce Service Cloud

Microsoft Dynamics 365 Field Service

Customer Movements for this month

Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Microsoft Dynamics 365 Field Service’s target audience.

Salesforce Service Cloud

Microsoft Dynamics 365 Field Service

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Salesforce Service Cloud and Microsoft Dynamics 365 Field Service compete against each other?

Salesforce Service Cloud and Microsoft Dynamics 365 Field Service compete against each other in the Customer Support Services, Contact Center, Customer Engagement, Customer Experience, Field Service Management .

How does the market share of Salesforce Service Cloud and Microsoft Dynamics 365 Field Service compare in the Customer Support Services market?

In the Customer Support Services market, Salesforce Service Cloud has a 77.64% market share in comparison to Microsoft Dynamics 365 Field Service’s 2.12%. Since it has a better market share coverage, Salesforce Service Cloud holds the 1st spot in 6sense’s Market Share Ranking Index for the Customer Support Services category, while Microsoft Dynamics 365 Field Service holds the 4th spot.

How many customers are acquired by Salesforce Service Cloud and Microsoft Dynamics 365 Field Service in the Customer Support Services segment?

Salesforce Service Cloud has 11149 customers and Microsoft Dynamics 365 Field Service has 305 customers in the Customer Support Services segment. Salesforce Service Cloud has 10844 more customers than Microsoft Dynamics 365 Field Service in this category.

What are the countries in which Salesforce Service Cloud and Microsoft Dynamics 365 Field Service has more customers?

Salesforce Service Cloud has more customers in United States , United Kingdom and India .
Microsoft Dynamics 365 Field Service has more customers in United States , United Kingdom and Australia .

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