Salesforce Service Cloud Vs Microsoft Dynamics 365 Field Service : In-Depth Comparison

What are the different markets in which Salesforce Service Cloud and Microsoft Dynamics 365 Field Service compete against each other?

Salesforce Service Cloud and Microsoft Dynamics 365 Field Service compete against each other in the Customer Support Services, Contact Center, Customer Engagement, Customer Experience, Field Service Management.

How does the market share of Salesforce Service Cloud and Microsoft Dynamics 365 Field Service compare in the Customer Support Services market?

In the Customer Support Services market, Salesforce Service Cloud has a 59.24% market share in comparison to Microsoft Dynamics 365 Field Service’s 3.75%. Since it has a better market share coverage, Salesforce Service Cloud holds the 1st spot in 6sense's Market Share Ranking Index for the Customer Support Services category, while Microsoft Dynamics 365 Field Service holds the 6th spot.

How many customers are acquired by Salesforce Service Cloud and Microsoft Dynamics 365 Field Service in the Customer Support Services segment?

Salesforce Service Cloud has 11,709 customers and Microsoft Dynamics 365 Field Service has 741 customers in the Customer Support Services segment. Salesforce Service Cloud has 10968 more customers than Microsoft Dynamics 365 Field Service in this category.

What are the countries in which Salesforce Service Cloud and Microsoft Dynamics 365 Field Service has more customers?

Salesforce Service Cloud has more customers in United States, United Kingdom and India.
Microsoft Dynamics 365 Field Service has more customers in United States, United Kingdom and Australia.