Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Salesforce Service Cloud
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Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to provide excellent service efficiently.
Market Share of Salesforce Service Cloud
- Current Customer(s) The number of companies that currently use Salesforce Service Cloud
- 13928
- Websites Added The number of companies that have started using Salesforce Service Cloud in the past month.
590- compared to last month
- Websites Dropped The number of companies that have stopped using Salesforce Service Cloud in the past month.
548- compared to last month
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Customer Support Services category are ServiceNow Customer Service Management with 8.33%, Forethought with 3.19%, SAP Service Cloud with 2.96% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Customer Support Services category are ServiceNow Customer Service Management with 8.33%, Forethought with 3.19%, SAP Service Cloud with 2.96% market share.
Customers of Salesforce Service Cloud
Around the world in 2023, over 11573 companies have started using Salesforce Service Cloud as Customer Support Services tool.
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Salesforce Service Cloud Customers by Industry
The three top industries that use Salesforce Service Cloud for Customer Support Services are Salesforce (360), Crm (286), Technology (276).
Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud’s customers for the customer-support-services category fall in the company size of 20 - 49 employees (2318 companies), 0 - 9 employees (2197 companies), 100 - 249 employees (1996 companies).
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for customer-support-services are the United States with 8052(57.81%), United Kingdom with 955(6.86%), India with 562(4.04%) customers respectively.
Employees of Salesforce Service Cloud
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FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the customer-support-services category are ServiceNow Customer Service Management, Forethought, SAP Service Cloud. You can view a full list of Salesforce Service Cloud competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Salesforce Service Cloud and 40,000 other technologies on the internet.You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs ServiceNow Customer Service Management Salesforce Service Cloud vs Forethought Salesforce Service Cloud vs SAP Service Cloud .
What is Salesforce Service Cloud customer distribution based on company size?
The majority of Salesforce Service Cloud’s customers for the customer-support-services category fall in the company size of 20 - 49 employees (2318 companies), 0 - 9 employees (2197 companies), 100 - 249 employees (1996 companies). You can view a distribution chart of Salesforce Service Cloud customers by company size .
What is Salesforce Service Cloud market share in the customer-support-services?
Salesforce Service Cloud has market share of 78.15% in customer-support-services market. Salesforce Service Cloud competes with 29 competitor tools in customer-support-services category. The top alternatives for Salesforce Service Cloud customer-support-services tool are ServiceNow Customer Service Management with 8.33%, Forethought with 3.19%, SAP Service Cloud with 2.96% market share.
What are the top industries that use Salesforce Service Cloud?
Top industries that use Salesforce Service Cloud for customer-support-services are Salesforce (360), Crm (286), Technology (276).
What are the top countries that use Salesforce Service Cloud?
Around the world in 2023, over 11573 companies have started using Salesforce Service Cloud as customer-support-services tool. Companies using Salesforce Service Cloud for customer-support-services are majorly from United States with 8052 customers. 57.81% of Salesforce Service Cloud customers are from the United States. Other top countries using Salesforce Service Cloud are United Kingdom and India with 955(6.86%) and 562(4.04%) customers respectively.
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