image

Microsoft Dynamics 365 Field Service

thumbs_up

thumbs_down

Microsoft Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines w...Read more

Customer Support Services
icon

Market Share of Microsoft Dynamics 365 Field Service

Current Customer(s)

741

Market Share (Est.)

3.75%

Ranking

#6

Top Competitors and Alternatives of Microsoft Dynamics 365 Field Service

The top three of Microsoft Dynamics 365 Field Service’s competitors in the Customer Support Services category are Salesforce Service Cloud with 59.24%, Forethought with 10.56%, ServiceNow Customer Service Management with 9.22% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1170959.24%Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud
Forethought208810.56%Microsoft Dynamics 365 Field Service vs Forethought
ServiceNow Customer Service Management18229.22%Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management
SAP Service Cloud11065.60%Microsoft Dynamics 365 Field Service vs SAP Service Cloud
Botmaker7763.93%Microsoft Dynamics 365 Field Service vs Botmaker
Cresta5312.69%Microsoft Dynamics 365 Field Service vs Cresta
Clarity SDM5252.66%Microsoft Dynamics 365 Field Service vs Clarity SDM
nService1880.95%Microsoft Dynamics 365 Field Service vs nService
Micro Focus ZENworks Service Desk1020.52%Microsoft Dynamics 365 Field Service vs Micro Focus ZENworks Service Desk
Cognitive Virtual Assistant370.19%Microsoft Dynamics 365 Field Service vs Cognitive Virtual Assistant
AGI Self Service320.16%Microsoft Dynamics 365 Field Service vs AGI Self Service
Cisco Smart Net Total Care310.16%Microsoft Dynamics 365 Field Service vs Cisco Smart Net Total Care
Clarabridge Engage200.10%Microsoft Dynamics 365 Field Service vs Clarabridge Engage
ultimate.ai90.05%Microsoft Dynamics 365 Field Service vs ultimate.ai
luminjo70.04%Microsoft Dynamics 365 Field Service vs luminjo
AnswerChat60.03%Microsoft Dynamics 365 Field Service vs AnswerChat
Jobi60.03%Microsoft Dynamics 365 Field Service vs Jobi
Qelp60.03%Microsoft Dynamics 365 Field Service vs Qelp
WebSupport PRO50.03%Microsoft Dynamics 365 Field Service vs WebSupport PRO
Hippo Wiz - Screen Recorder50.03%Microsoft Dynamics 365 Field Service vs Hippo Wiz - Screen Recorder
image

Popular Comparisons

Top Competitors and Alternatives of Microsoft Dynamics 365 Field Service

The top three of Microsoft Dynamics 365 Field Service’s competitors in the Customer Support Services category are Salesforce Service Cloud with 59.24%, Forethought with 10.56%, ServiceNow Customer Service Management with 9.22% market share.

Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud

arrow_icon

Microsoft Dynamics 365 Field Service vs Forethought

arrow_icon

Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management

arrow_icon

Microsoft Dynamics 365 Field Service vs SAP Service Cloud

arrow_icon

Microsoft Dynamics 365 Field Service vs Botmaker

arrow_icon

Microsoft Dynamics 365 Field Service vs Cresta

arrow_icon

Microsoft Dynamics 365 Field Service vs Clarity SDM

arrow_icon

Microsoft Dynamics 365 Field Service vs nService

arrow_icon

Customers of Microsoft Dynamics 365 Field Service

Around the world in 2025, over 741 companies have started using Microsoft Dynamics 365 Field Service as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Metso10,000+EspooUusimaaFinland
social_iconsocial_iconsocial_iconsocial_icon
Bridgestone Americas10,000+NashvilleTennesseeUnited States
social_iconsocial_iconsocial_iconsocial_icon
Fidelity Investments10,000+BostonMassachusettsUnited States
social_iconsocial_iconsocial_iconsocial_icon
Ontario10,000+TorontoOntarioCanada
social_iconsocial_iconsocial_iconsocial_icon
J.B. Hunt Transport10,000+LowellArkansasUnited States
social_iconsocial_iconsocial_iconsocial_icon
Nabors Industries10,000+HoustonTexasUnited States
social_iconsocial_iconsocial_iconsocial_icon
Freddie Mac10,000+McLeanVirginiaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Bupa10,000+LondonEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
Deloitte10,000+LondonEnglandUnited Kingdom
social_iconsocial_iconsocial_iconsocial_icon
Singtel10,000+SingaporeCentral SingaporeSingapore
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Microsoft Dynamics 365 Field Service Customers by Products and Services

The top three products and services offering customers that use Microsoft Dynamics 365 Field Service for Customer Support Services are Crm (48), Microsoft Dynamics 365 (45), Cloud Services (43).

Customers

Download the 6sense Chrome Extension to get verified contact data of Microsoft Dynamics 365 Field Service employees

Install Now
Company Logo

Microsoft Dynamics 365 Field Service Customers by Employee Size

The majority of Microsoft Dynamics 365 Field Service's customers for the customer-support-services category fall in the company size of 10,000+ employees (157 companies), 100 - 249 employees (152 companies), 1,000 - 4,999 employees (128 companies).

Employee Size

Microsoft Dynamics 365 Field Service Customers by Geography

The top three geographies of Microsoft Dynamics 365 Field Service for customer-support-services are the United States with 267(46.68%), United Kingdom with 81(14.16%), Australia with 47(8.22%) customers respectively.

Customers

Employees of Microsoft Dynamics 365 Field Service

image

Also see other Products/Services by Microsoft Dynamics 365 Field Service in:

Customer Support Services
Field Service Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Microsoft Dynamics 365 Field Service competitors?

Microsoft Dynamics 365 Field Service’s Top competitors in the customer-support-services category are Salesforce Service Cloud, Forethought, ServiceNow Customer Service Management. You can view a full list of Microsoft Dynamics 365 Field Service competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Microsoft Dynamics 365 Field Service and 40,000 other technologies on the internet. You can also compare Microsoft Dynamics 365 Field Service and its feature with top competitors here : Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud Microsoft Dynamics 365 Field Service vs Forethought Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management.

faq icon

What is Microsoft Dynamics 365 Field Service customer distribution based on company size?

faq icon

What is Microsoft Dynamics 365 Field Service market share in the customer-support-services?

faq icon

What are the top countries that use Microsoft Dynamics 365 Field Service?

faq icon

What are the top industries that use Microsoft Dynamics 365 Field Service?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense