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Forethought

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Forethought is an AI platform for customer service teams.

Customer Support Services
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Market Share of Forethought

Current Customer(s)

2088

Market Share (Est.)

10.56%

Ranking

#2

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 59.24%, ServiceNow Customer Service Management with 9.22%, SAP Service Cloud with 5.60% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1170959.24%Forethought vs Salesforce Service Cloud
ServiceNow Customer Service Management18229.22%Forethought vs ServiceNow Customer Service Management
SAP Service Cloud11065.60%Forethought vs SAP Service Cloud
Botmaker7763.93%Forethought vs Botmaker
Microsoft Dynamics 365 Field Service7413.75%Forethought vs Microsoft Dynamics 365 Field Service
Cresta5312.69%Forethought vs Cresta
Clarity SDM5252.66%Forethought vs Clarity SDM
nService1880.95%Forethought vs nService
Micro Focus ZENworks Service Desk1020.52%Forethought vs Micro Focus ZENworks Service Desk
Cognitive Virtual Assistant370.19%Forethought vs Cognitive Virtual Assistant
AGI Self Service320.16%Forethought vs AGI Self Service
Cisco Smart Net Total Care310.16%Forethought vs Cisco Smart Net Total Care
Clarabridge Engage200.10%Forethought vs Clarabridge Engage
ultimate.ai90.05%Forethought vs ultimate.ai
luminjo70.04%Forethought vs luminjo
AnswerChat60.03%Forethought vs AnswerChat
Jobi60.03%Forethought vs Jobi
Qelp60.03%Forethought vs Qelp
WebSupport PRO50.03%Forethought vs WebSupport PRO
Hippo Wiz - Screen Recorder50.03%Forethought vs Hippo Wiz - Screen Recorder
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Popular Comparisons

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 59.24%, ServiceNow Customer Service Management with 9.22%, SAP Service Cloud with 5.60% market share.

Forethought vs Salesforce Service Cloud

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Forethought vs ServiceNow Customer Service Management

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Forethought vs SAP Service Cloud

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Forethought vs Botmaker

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Forethought vs Microsoft Dynamics 365 Field Service

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Forethought vs Cresta

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Forethought vs Clarity SDM

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Forethought vs nService

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Customers of Forethought

Around the world in 2025, over 2088 companies have started using Forethought as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Whole Foods Market10,000+AustinTexasUnited States
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Compass Group USA10,000+CharlotteNorth CarolinaUnited States
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United Parcel Service, Inc.10,000+AtlantaGeorgiaUnited States
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Safeway10,000+PleasantonCaliforniaUnited States
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Upwork10,000+Palo AltoCaliforniaUnited States
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Norfolk Southern10,000+AtlantaGeorgiaUnited States
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iCIMS10,000+MatawanNew JerseyUnited States
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QatarEnergy10,000+DohaBaladiyat ad DawhahQatar
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GE Vernova10,000+NewtonMassachusettsUnited States
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CIRFOOD10,000+Reggio nell'EmiliaEmilia-RomagnaItaly
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Forethought Customers by Products and Services

The top three products and services offering customers that use Forethought for Customer Support Services are Software (21), Technology (18), Saas (17).

Customers

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Forethought Customers by Employee Size

The majority of Forethought's customers for the customer-support-services category fall in the company size of 0 - 9 employees (1093 companies), 20 - 49 employees (486 companies), 100 - 249 employees (147 companies).

Employee Size

Forethought Customers by Geography

The top three geographies of Forethought for customer-support-services are the United States with 927(58.08%), France with 114(7.14%), United Kingdom with 112(7.02%) customers respectively.

Customers

Employees of Forethought

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Also see other Products/Services by Forethought in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Forethought competitors?

Forethought’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, SAP Service Cloud. You can view a full list of Forethought competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Forethought and 40,000 other technologies on the internet. You can also compare Forethought and its feature with top competitors here : Forethought vs Salesforce Service Cloud Forethought vs ServiceNow Customer Service Management Forethought vs SAP Service Cloud.

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What is Forethought customer distribution based on company size?

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What is Forethought market share in the customer-support-services?

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What are the top countries that use Forethought?

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What are the top industries that use Forethought?

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