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Forethought

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Forethought is an AI platform for customer service teams.

Customer Support Services
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Market Share of Forethought

Current Customer(s)

1989

Market Share (Est.)

9.71%

Ranking

#2

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.74%, ServiceNow Customer Service Management with 9.20%, SAP Service Cloud with 5.37% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1244460.74%Forethought vs Salesforce Service Cloud
ServiceNow Customer Service Management18849.20%Forethought vs ServiceNow Customer Service Management
SAP Service Cloud11005.37%Forethought vs SAP Service Cloud
Botmaker8053.93%Forethought vs Botmaker
Microsoft Dynamics 365 Field Service7493.66%Forethought vs Microsoft Dynamics 365 Field Service
Clarity SDM5222.55%Forethought vs Clarity SDM
Cresta5202.54%Forethought vs Cresta
nService1900.93%Forethought vs nService
Micro Focus ZENworks Service Desk1000.49%Forethought vs Micro Focus ZENworks Service Desk
AGI Self Service320.16%Forethought vs AGI Self Service
Cisco Smart Net Total Care310.15%Forethought vs Cisco Smart Net Total Care
Cognitive Virtual Assistant300.15%Forethought vs Cognitive Virtual Assistant
Clarabridge Engage210.10%Forethought vs Clarabridge Engage
ultimate.ai100.05%Forethought vs ultimate.ai
AnswerChat80.04%Forethought vs AnswerChat
luminjo80.04%Forethought vs luminjo
WebSupport PRO70.03%Forethought vs WebSupport PRO
Qelp70.03%Forethought vs Qelp
Jobi60.03%Forethought vs Jobi
SiteGlue40.02%Forethought vs SiteGlue
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Popular Comparisons

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.74%, ServiceNow Customer Service Management with 9.20%, SAP Service Cloud with 5.37% market share.

Forethought vs Salesforce Service Cloud

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Forethought vs ServiceNow Customer Service Management

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Forethought vs SAP Service Cloud

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Forethought vs Botmaker

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Forethought vs Microsoft Dynamics 365 Field Service

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Forethought vs Clarity SDM

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Forethought vs Cresta

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Forethought vs nService

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Customers of Forethought

Around the world in 2025, over 1989 companies have started using Forethought as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Compass Group USA10,000+CharlotteNorth CarolinaUnited States
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Speedway10,000+EnonOhioUnited States
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CIRFOOD10,000+Reggio nell'EmiliaEmilia-RomagnaItaly
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Iren SpA10,000+Reggio nell'EmiliaEmilia-RomagnaItaly
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GE Vernova10,000+NewtonMassachusettsUnited States
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Safeway10,000+PleasantonCaliforniaUnited States
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QatarEnergy10,000+DohaBaladiyat ad DawhahQatar
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Clubhouse10,000+San FranciscoCaliforniaUnited States
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Scribd, Inc.10,000+San FranciscoCaliforniaUnited States
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Whole Foods Market10,000+AustinTexasUnited States
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Forethought Customers by Products and Services

The top three products and services offering customers that use Forethought for Customer Support Services are Software (20), Technology (19), Saas (15).

Customers

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Forethought Customers by Employee Size

The majority of Forethought's customers for the customer-support-services category fall in the company size of 0 - 9 employees (1028 companies), 20 - 49 employees (483 companies), 100 - 249 employees (149 companies).

Employee Size

Forethought Customers by Geography

The top three geographies of Forethought for customer-support-services are the United States with 899(58.49%), United Kingdom with 121(7.87%), France with 113(7.35%) customers respectively.

Customers

Employees of Forethought

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Also see other Products/Services by Forethought in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Forethought competitors?

Forethought’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, SAP Service Cloud. You can view a full list of Forethought competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Forethought and 40,000 other technologies on the internet. You can also compare Forethought and its feature with top competitors here : Forethought vs Salesforce Service Cloud Forethought vs ServiceNow Customer Service Management Forethought vs SAP Service Cloud.

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What is Forethought customer distribution based on company size?

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What is Forethought market share in the customer-support-services?

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What are the top countries that use Forethought?

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What are the top industries that use Forethought?

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