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Forethought

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Forethought is an AI platform for customer service teams.

Customer Support Services
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Market Share of Forethought

Current Customer(s)

2236

Market Share (Est.)

10.50%

Ranking

#2

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.74%, ServiceNow Customer Service Management with 9.04%, SAP Service Cloud with 5.21% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1293460.74%Forethought vs Salesforce Service Cloud
ServiceNow Customer Service Management19269.04%Forethought vs ServiceNow Customer Service Management
SAP Service Cloud11095.21%Forethought vs SAP Service Cloud
Botmaker8223.86%Forethought vs Botmaker
Microsoft Dynamics 365 Field Service7363.46%Forethought vs Microsoft Dynamics 365 Field Service
Cresta5242.46%Forethought vs Cresta
Clarity SDM5222.45%Forethought vs Clarity SDM
nService1940.91%Forethought vs nService
Micro Focus ZENworks Service Desk990.46%Forethought vs Micro Focus ZENworks Service Desk
AGI Self Service320.15%Forethought vs AGI Self Service
Cognitive Virtual Assistant310.15%Forethought vs Cognitive Virtual Assistant
Cisco Smart Net Total Care310.15%Forethought vs Cisco Smart Net Total Care
Clarabridge Engage200.09%Forethought vs Clarabridge Engage
luminjo100.05%Forethought vs luminjo
ultimate.ai100.05%Forethought vs ultimate.ai
AnswerChat80.04%Forethought vs AnswerChat
WebSupport PRO80.04%Forethought vs WebSupport PRO
SiteGlue70.03%Forethought vs SiteGlue
Qelp70.03%Forethought vs Qelp
Jobi60.03%Forethought vs Jobi
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Popular Comparisons

Top Competitors and Alternatives of Forethought

The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.74%, ServiceNow Customer Service Management with 9.04%, SAP Service Cloud with 5.21% market share.

Forethought vs Salesforce Service Cloud

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Forethought vs ServiceNow Customer Service Management

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Forethought vs SAP Service Cloud

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Forethought vs Botmaker

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Forethought vs Microsoft Dynamics 365 Field Service

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Forethought vs Cresta

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Forethought vs Clarity SDM

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Forethought vs nService

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Customers of Forethought

Around the world in 2025, over 2165 companies have started using Forethought as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Tily eto Madagasikara10,000+Madagascar
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Scribd, Inc.10,000+San FranciscoCaliforniaUnited States
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GE Vernova10,000+NewtonMassachusettsUnited States
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Sage Publications10,000+Thousand OaksCaliforniaUnited States
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Whole Foods Market10,000+AustinTexasUnited States
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Safeway10,000+PleasantonCaliforniaUnited States
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Speedway10,000+EnonOhioUnited States
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Clubhouse10,000+San FranciscoCaliforniaUnited States
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QatarEnergy10,000+DohaBaladiyat ad DawhahQatar
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CIRFOOD10,000+Reggio nell'EmiliaEmilia-RomagnaItaly
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Forethought Customers by Products and Services

The top three products and services offering customers that use Forethought for Customer Support Services are Software (21), Technology (18), Artificial Intelligence (17).

Customers

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Forethought Customers by Employee Size

The majority of Forethought's customers for the customer-support-services category fall in the company size of 0 - 9 employees (1165 companies), 20 - 49 employees (490 companies), 100 - 249 employees (160 companies).

Employee Size

Forethought Customers by Geography

The top three geographies of Forethought for customer-support-services are the United States with 968(58.67%), United Kingdom with 132(8.00%), France with 122(7.39%) customers respectively.

Customers

Employees of Forethought

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Also see other Products/Services by Forethought in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Forethought competitors?

Forethought’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, SAP Service Cloud. You can view a full list of Forethought competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Forethought and 40,000 other technologies on the internet. You can also compare Forethought and its feature with top competitors here : Forethought vs Salesforce Service Cloud Forethought vs ServiceNow Customer Service Management Forethought vs SAP Service Cloud.

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What is Forethought customer distribution based on company size?

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What is Forethought market share in the customer-support-services?

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What are the top countries that use Forethought?

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What are the top industries that use Forethought?

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