Question 1

What are the different markets in which
        SAP Service Cloud and
        CRMUnleashed compete against each other?

Accepted Answer

SAP Service Cloud and
        CRMUnleashed compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        SAP Service Cloud
        and CRMUnleashed compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        SAP Service Cloud has a
        2.54%
        market share in comparison to
        CRMUnleashed’s
        0.02%.
        Since it has a better market share coverage,
        SAP Service Cloud holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        CRMUnleashed holds the
        24th spot.

Question 3

How many customers are acquired by
        SAP Service Cloud and
        CRMUnleashed in the
        Customer Support Services segment?

Accepted Answer

SAP Service Cloud has
        480 customers and
        CRMUnleashed has
        3 customers in the
        Customer Support Services
        segment. SAP Service Cloud has
        477 more customers than
        CRMUnleashed in this category.

Question 4

What are the countries in which
        SAP Service Cloud and
        CRMUnleashed has more customers?

Accepted Answer

SAP Service Cloud has more customers in United States, Germany and India.
CRMUnleashed has more customers in United States, Australia and Canada.

SAP Service Cloud Vs CRMUnleashed : In-Depth Comparison

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Comparing the customer bases of SAP Service Cloud and CRMUnleashed

Comparing the market share of SAP Service Cloud and CRMUnleashed

Compare SAP Service Cloud vs CRMUnleashed customers by geography

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