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Cresta

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Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.

Customer Support Services
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Market Share of Cresta

Current Customer(s)

247

Market Share (Est.)

1.80%

Ranking

#7

Top Competitors and Alternatives of Cresta

The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 57.56%, Forethought with 14.92%, ServiceNow Customer Service Management with 9.02% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud788457.56%Cresta vs Salesforce Service Cloud
Forethought204414.92%Cresta vs Forethought
ServiceNow Customer Service Management12369.02%Cresta vs ServiceNow Customer Service Management
SAP Service Cloud6504.75%Cresta vs SAP Service Cloud
Botmaker6474.72%Cresta vs Botmaker
Microsoft Dynamics 365 Field Service4363.18%Cresta vs Microsoft Dynamics 365 Field Service
Clarity SDM2271.66%Cresta vs Clarity SDM
nService1371.00%Cresta vs nService
Micro Focus ZENworks Service Desk470.34%Cresta vs Micro Focus ZENworks Service Desk
Cognitive Virtual Assistant360.26%Cresta vs Cognitive Virtual Assistant
AGI Self Service320.23%Cresta vs AGI Self Service
Cisco Smart Net Total Care150.11%Cresta vs Cisco Smart Net Total Care
Clarabridge Engage80.06%Cresta vs Clarabridge Engage
luminjo70.05%Cresta vs luminjo
AnswerChat60.04%Cresta vs AnswerChat
Jobi60.04%Cresta vs Jobi
Qelp60.04%Cresta vs Qelp
Hippo Wiz - Screen Recorder50.04%Cresta vs Hippo Wiz - Screen Recorder
WebSupport PRO50.04%Cresta vs WebSupport PRO
NetSupport 24-740.03%Cresta vs NetSupport 24-7
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Popular Comparisons

Top Competitors and Alternatives of Cresta

The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 57.56%, Forethought with 14.92%, ServiceNow Customer Service Management with 9.02% market share.

Cresta vs Salesforce Service Cloud

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Cresta vs Forethought

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Cresta vs ServiceNow Customer Service Management

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Cresta vs SAP Service Cloud

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Cresta vs Botmaker

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Cresta vs Microsoft Dynamics 365 Field Service

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Cresta vs Clarity SDM

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Cresta vs nService

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Customers of Cresta

Around the world in 2025, over 247 companies have started using Cresta as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Neiman Marcus Houston Galleria10,000+HoustonTexasUnited States
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CarMax, Inc.10,000+RichmondVirginiaUnited States
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United Airlines10,000+ChicagoIllinoisUnited States
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Xanterra Travel Collection10,000+Greenwood VillageColoradoUnited States
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Vivint10,000+ProvoUtahUnited States
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Cox Communications10,000+AtlantaGeorgiaUnited States
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Optimum5,000 - 9,999Long Island CityNew YorkUnited States
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Choice Hotels International1,000 - 4,999BethesdaMarylandUnited States
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Oportun1,000 - 4,999San CarlosCaliforniaUnited States
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Snap Finance1,000 - 4,999Salt Lake CityUtahUnited States
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Cresta Customers by Products and Services

The top three products and services offering customers that use Cresta for Customer Support Services are Advertising (13), Asset Management (9), Insurance (9).

Customers

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Cresta Customers by Employee Size

The majority of Cresta's customers for the customer-support-services category fall in the company size of 10,000+ employees (53 companies), 100 - 249 employees (42 companies), 1,000 - 4,999 employees (36 companies).

Employee Size

Cresta Customers by Geography

The top three geographies of Cresta for customer-support-services are the United States with 80(37.74%), South Africa with 58(27.36%), United Kingdom with 31(14.62%) customers respectively.

Customers

Employees of Cresta

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Also see other Products/Services by Cresta in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Cresta competitors?

Cresta’s Top competitors in the customer-support-services category are Salesforce Service Cloud, Forethought, ServiceNow Customer Service Management. You can view a full list of Cresta competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cresta and 40,000 other technologies on the internet. You can also compare Cresta and its feature with top competitors here : Cresta vs Salesforce Service Cloud Cresta vs Forethought Cresta vs ServiceNow Customer Service Management.

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What is Cresta customer distribution based on company size?

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What is Cresta market share in the customer-support-services?

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What are the top countries that use Cresta?

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What are the top industries that use Cresta?

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