Question 1

What are the different markets in which
        Micro Focus ZENworks Service Desk and
        Cognitive Virtual Assistant compete against each other?

Accepted Answer

Micro Focus ZENworks Service Desk and
        Cognitive Virtual Assistant compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        Micro Focus ZENworks Service Desk
        and Cognitive Virtual Assistant compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Micro Focus ZENworks Service Desk has a
        0.26%
        market share in comparison to
        Cognitive Virtual Assistant’s
        0.21%.
        Since it has a better market share coverage,
        Micro Focus ZENworks Service Desk holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Cognitive Virtual Assistant holds the
        12th spot.

Question 3

How many customers are acquired by
        Micro Focus ZENworks Service Desk and
        Cognitive Virtual Assistant in the
        Customer Support Services segment?

Accepted Answer

Micro Focus ZENworks Service Desk has
        48 customers and
        Cognitive Virtual Assistant has
        39 customers in the
        Customer Support Services
        segment. Micro Focus ZENworks Service Desk has
        9 more customers than
        Cognitive Virtual Assistant in this category.

Question 4

What are the countries in which
        Micro Focus ZENworks Service Desk and
        Cognitive Virtual Assistant has more customers?

Accepted Answer

Micro Focus ZENworks Service Desk has more customers in United States, United Kingdom and Canada.
Cognitive Virtual Assistant has more customers in United States, Singapore and Spain.

Micro Focus ZENworks Service Desk Vs Cognitive Virtual Assistant : In-Depth Comparison

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Comparing the customer bases of Micro Focus ZENworks Service Desk and Cognitive Virtual Assistant

Comparing the market share of Micro Focus ZENworks Service Desk and Cognitive Virtual Assistant

Compare Micro Focus ZENworks Service Desk vs Cognitive Virtual Assistant customers by geography

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