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Clarity SDM

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Clarity Service Desk Manager (SDM) is an Information Technology Infrastructure Library (ITIL) based, integrated information technology service managem...Read more

Customer Support Services
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Market Share of Clarity SDM

Current Customer(s)

522

Market Share (Est.)

2.55%

Ranking

#7

Top Competitors and Alternatives of Clarity SDM

The top three of Clarity SDM’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.74%, Forethought with 9.71%, ServiceNow Customer Service Management with 9.20% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1244460.74%Clarity SDM vs Salesforce Service Cloud
Forethought19899.71%Clarity SDM vs Forethought
ServiceNow Customer Service Management18849.20%Clarity SDM vs ServiceNow Customer Service Management
SAP Service Cloud11005.37%Clarity SDM vs SAP Service Cloud
Botmaker8053.93%Clarity SDM vs Botmaker
Microsoft Dynamics 365 Field Service7493.66%Clarity SDM vs Microsoft Dynamics 365 Field Service
Cresta5202.54%Clarity SDM vs Cresta
nService1900.93%Clarity SDM vs nService
Micro Focus ZENworks Service Desk1000.49%Clarity SDM vs Micro Focus ZENworks Service Desk
AGI Self Service320.16%Clarity SDM vs AGI Self Service
Cisco Smart Net Total Care310.15%Clarity SDM vs Cisco Smart Net Total Care
Cognitive Virtual Assistant300.15%Clarity SDM vs Cognitive Virtual Assistant
Clarabridge Engage210.10%Clarity SDM vs Clarabridge Engage
ultimate.ai100.05%Clarity SDM vs ultimate.ai
AnswerChat80.04%Clarity SDM vs AnswerChat
luminjo80.04%Clarity SDM vs luminjo
WebSupport PRO70.03%Clarity SDM vs WebSupport PRO
Qelp70.03%Clarity SDM vs Qelp
Jobi60.03%Clarity SDM vs Jobi
SiteGlue40.02%Clarity SDM vs SiteGlue
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Popular Comparisons

Top Competitors and Alternatives of Clarity SDM

The top three of Clarity SDM’s competitors in the Customer Support Services category are Salesforce Service Cloud with 60.74%, Forethought with 9.71%, ServiceNow Customer Service Management with 9.20% market share.

Clarity SDM vs Salesforce Service Cloud

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Clarity SDM vs Forethought

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Clarity SDM vs ServiceNow Customer Service Management

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Clarity SDM vs SAP Service Cloud

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Clarity SDM vs Botmaker

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Clarity SDM vs Microsoft Dynamics 365 Field Service

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Clarity SDM vs Cresta

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Clarity SDM vs nService

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Customers of Clarity SDM

Around the world in 2025, over 522 companies have started using Clarity SDM as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ANZ Group Holdings Limited10,000+MelbourneVictoriaAustralia
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Tenaris10,000+LuxembourgLuxembourgLuxembourg
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Riachuelo10,000+Sao PauloSao PauloBrazil
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Sandvik10,000+StockholmStockholmSweden
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Luz Saude10,000+LisbonLisbonPortugal
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IAG10,000+SydneyNew South WalesAustralia
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Dominion10,000+BilbaoBasque CountrySpain
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General Dynamics Information Technology10,000+Falls ChurchVirginiaUnited States
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BASF10,000+Ludwigshafen am RheinRheinland-PfalzGermany
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Ternium10,000+LuxembourgLuxembourgLuxembourg
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Clarity SDM Customers by Products and Services

The top three products and services offering customers that use Clarity SDM for Customer Support Services are Cloud Services (48), Managed Services (34), Cybersecurity (33).

Customers

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Clarity SDM Customers by Employee Size

The majority of Clarity SDM's customers for the customer-support-services category fall in the company size of 10,000+ employees (201 companies), 1,000 - 4,999 employees (113 companies), 5,000 - 9,999 employees (50 companies).

Employee Size

Clarity SDM Customers by Geography

The top three geographies of Clarity SDM for customer-support-services are the United States with 186(48.95%), Brazil with 63(16.58%), India with 24(6.32%) customers respectively.

Customers

Employees of Clarity SDM

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Also see other Products/Services by Clarity SDM in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Clarity SDM competitors?

Clarity SDM’s Top competitors in the customer-support-services category are Salesforce Service Cloud, Forethought, ServiceNow Customer Service Management. You can view a full list of Clarity SDM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Clarity SDM and 40,000 other technologies on the internet. You can also compare Clarity SDM and its feature with top competitors here : Clarity SDM vs Salesforce Service Cloud Clarity SDM vs Forethought Clarity SDM vs ServiceNow Customer Service Management.

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What is Clarity SDM customer distribution based on company size?

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What is Clarity SDM market share in the customer-support-services?

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What are the top countries that use Clarity SDM?

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What are the top industries that use Clarity SDM?

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