Clarity SDM

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Clarity Service Desk Manager (SDM) is an Information Technology Infrastructure Library (ITIL) based, integrated information technology service management product supporting Service Request Management,... Incident Management, Problem Management, Change Management, Release Management, Asset Management, Service Level Management, Configuration Management, Knowledge Management, and Reporting. Read more

Top Competitors and Alternatives of Clarity SDM

The top three of Clarity SDM’s competitors in the Customer Support Services category are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

    Top Competitors and Alternatives of Clarity SDM

    The top three of Clarity SDM’s competitors in the Customer Support Services category are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

    Customers of Clarity SDM

    Around the world in 2023, over 345 companies have started using Clarity SDM as Customer Support Services tool.

    Customers Employee Range City Region Country Social Links
    SAIC, Inc. (Science Applications International Corporation) 10,000+ Reston Virginia United States
    SONDA 10,000+ Sao Paulo Sao Paulo Brazil
    Commonwealth Of Massachusetts 10,000+ Boston Massachusetts United States
    Fujitsu, Ltd 10,000+ Tokyo Tokyo Japan
    Algar Tech 10,000+ Uberlandia Minas Gerais Brazil
    Dimension Data 10,000+ Pleasanton California United States
    Stefanini 10,000+ Sao Paulo Sao Paulo Brazil
    Cencosud 10,000+ Santiago Santiago Metropolitan Chile
    International Paper Company 10,000+ Memphis Tennessee United States
    Marsh & McLennan Companies, Inc. 10,000+ New York City New York United States

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    Clarity SDM Customers by Industry

    The three top industries that use Clarity SDM for Customer Support Services are Managed Services (16), Consulting (13), Healthcare (12).

    Clarity SDM Customers by Employee Size

    The majority of Clarity SDM’s customers for the customer-support-services category fall in the company size of 10,000+ employees (133 companies), 1,000 - 4,999 employees (75 companies), 5,000 - 9,999 employees (27 companies).

    Clarity SDM Customers by Geography

    The top three geographies of Clarity SDM for customer-support-services are the United States with 169(47.61%), Brazil with 27(7.61%), India with 20(5.63%) customers respectively.

    Employees of Clarity SDM

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Clarity SDM competitors?

    Clarity SDM’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Clarity SDM competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Clarity SDM and 40,000 other technologies on the internet.You can also compare Clarity SDM and its feature with top competitors here : Clarity SDM vs Salesforce Service Cloud Clarity SDM vs ServiceNow Customer Service Management Clarity SDM vs Forethought .

    What is Clarity SDM customer distribution based on company size?

    The majority of Clarity SDM’s customers for the customer-support-services category fall in the company size of 10,000+ employees (133 companies), 1,000 - 4,999 employees (75 companies), 5,000 - 9,999 employees (27 companies). You can view a distribution chart of Clarity SDM customers by company size here.

    What is Clarity SDM market share in the customer-support-services?

    Clarity SDM has market share of 1.99% in customer-support-services market. Clarity SDM competes with 29 competitor tools in customer-support-services category. The top alternatives for Clarity SDM customer-support-services tool are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

    What are the top industries that use Clarity SDM?

    Top industries that use Clarity SDM for customer-support-services are Managed Services (16), Consulting (13), Healthcare (12).

    What are the top countries that use Clarity SDM?

    Around the world in 2023, over 345 companies have started using Clarity SDM as customer-support-services tool. Companies using Clarity SDM for customer-support-services are majorly from United States with 169 customers. 47.61% of Clarity SDM customers are from the United States. Other top countries using Clarity SDM are Brazil and India with 27(7.61%) and 20(5.63%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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