Cisco Smart Net Total Care

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Cisco Smart Net Total Care offers technical support from the TAC combined with advance hardware replacement, onsite support options, online tools, and self-help support for device-level support to hel...p reduce the risk of business interruptions caused by network issues. Read more

Top Competitors and Alternatives of Cisco Smart Net Total Care

The top three of Cisco Smart Net Total Care’s competitors in the Customer Support Services category are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

Technology Domains Market Share Versus page
Salesforce Service Cloud 13928 78.15% Cisco Smart Net Total Care vs Salesforce Service Cloud
ServiceNow Customer Service Management 1485 8.33% Cisco Smart Net Total Care vs ServiceNow Customer Service Management
Forethought 569 3.19% Cisco Smart Net Total Care vs Forethought
SAP Service Cloud 528 2.96% Cisco Smart Net Total Care vs SAP Service Cloud
Microsoft Dynamics 365 Field Service 416 2.33% Cisco Smart Net Total Care vs Microsoft Dynamics 365 Field Service
Clarity SDM 355 1.99% Cisco Smart Net Total Care vs Clarity SDM
Clarabridge Engage 90 0.50% Cisco Smart Net Total Care vs Clarabridge Engage
Micro Focus ZENworks Service Desk 70 0.39% Cisco Smart Net Total Care vs Micro Focus ZENworks Service Desk
Cresta 56 0.31% Cisco Smart Net Total Care vs Cresta
nService 48 0.27% Cisco Smart Net Total Care vs nService
Cognitive Virtual Assistant 39 0.22% Cisco Smart Net Total Care vs Cognitive Virtual Assistant
AlwaySupport 38 0.21% Cisco Smart Net Total Care vs AlwaySupport
ultimate.ai 37 0.21% Cisco Smart Net Total Care vs ultimate.ai
RenewityRMA 35 0.20% Cisco Smart Net Total Care vs RenewityRMA
AGI Self Service 29 0.16% Cisco Smart Net Total Care vs AGI Self Service
SiteGlue 10 0.06% Cisco Smart Net Total Care vs SiteGlue
Jobi 8 0.04% Cisco Smart Net Total Care vs Jobi
luminjo 7 0.04% Cisco Smart Net Total Care vs luminjo
Qelp 7 0.04% Cisco Smart Net Total Care vs Qelp
WebSupport PRO 6 0.03% Cisco Smart Net Total Care vs WebSupport PRO

    Top Competitors and Alternatives of Cisco Smart Net Total Care

    The top three of Cisco Smart Net Total Care’s competitors in the Customer Support Services category are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

    Customers of Cisco Smart Net Total Care

    Around the world in 2023, over 27 companies have started using Cisco Smart Net Total Care as Customer Support Services tool.

    Customers Employee Range City Region Country Social Links
    Cognizant Technology Solutions Corporation 10,000+ Teaneck New Jersey United States
    The Church Of Jesus Christ Of Latter - Day Saints 10,000+ Salt Lake City Utah United States
    Cisco Systems, Inc. 10,000+ San Jose California United States
    Modis 10,000+ Jacksonville Florida United States
    Teleperformance SE 10,000+ Paris Ile-de-france France
    Alcoa Corporation 10,000+ Pittsburgh Pennsylvania United States
    Honeywell International, Inc. 10,000+ Morristown New Jersey United States
    Mindtree 10,000+ Bengaluru Karnataka India
    Tech Data Corporation 10,000+ Clearwater Florida United States
    Spark New Zealand 5,000 - 9,999 Auckland Auckland New Zealand

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    Cisco Smart Net Total Care Customers by Industry

    The three top industries that use Cisco Smart Net Total Care for Customer Support Services are Cloud (5), Data (3), Information Technology (3).

    Cisco Smart Net Total Care Customers by Employee Size

    The majority of Cisco Smart Net Total Care’s customers for the customer-support-services category fall in the company size of 10,000+ employees (10 companies), 1,000 - 4,999 employees (7 companies), 250 - 499 employees (3 companies).

    Cisco Smart Net Total Care Customers by Geography

    The top three geographies of Cisco Smart Net Total Care for customer-support-services are the United States with 18(66.67%), Australia with 2(7.41%), India with 2(7.41%) customers respectively.

    Employees of Cisco Smart Net Total Care

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Cisco Smart Net Total Care competitors?

    Cisco Smart Net Total Care’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Cisco Smart Net Total Care competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Smart Net Total Care and 40,000 other technologies on the internet.You can also compare Cisco Smart Net Total Care and its feature with top competitors here : Cisco Smart Net Total Care vs Salesforce Service Cloud Cisco Smart Net Total Care vs ServiceNow Customer Service Management Cisco Smart Net Total Care vs Forethought .

    What is Cisco Smart Net Total Care customer distribution based on company size?

    The majority of Cisco Smart Net Total Care’s customers for the customer-support-services category fall in the company size of 10,000+ employees (10 companies), 1,000 - 4,999 employees (7 companies), 250 - 499 employees (3 companies). You can view a distribution chart of Cisco Smart Net Total Care customers by company size here.

    What is Cisco Smart Net Total Care market share in the customer-support-services?

    Cisco Smart Net Total Care has market share of 0.15% in customer-support-services market. Cisco Smart Net Total Care competes with 29 competitor tools in customer-support-services category. The top alternatives for Cisco Smart Net Total Care customer-support-services tool are Salesforce Service Cloud with 78.15%, ServiceNow Customer Service Management with 8.33%, Forethought with 3.19% market share.

    What are the top industries that use Cisco Smart Net Total Care?

    Top industries that use Cisco Smart Net Total Care for customer-support-services are Cloud (5), Data (3), Information Technology (3).

    What are the top countries that use Cisco Smart Net Total Care?

    Around the world in 2023, over 27 companies have started using Cisco Smart Net Total Care as customer-support-services tool. Companies using Cisco Smart Net Total Care for customer-support-services are majorly from United States with 18 customers. 66.67% of Cisco Smart Net Total Care customers are from the United States. Other top countries using Cisco Smart Net Total Care are Australia and India with 2(7.41%) and 2(7.41%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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