Gain market share and customer base information about the top Customer Support Services software. Check out our list of Customer Support Services Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
Over 17,818 companies are using Customer Support Services tools. Salesforce Service Cloud with 78.15% market share (13,925 customers), ServiceNow Customer Service Management with 8.33% market share (1,484 customers), Forethought with 3.19% market share (569 customers),
The majority of Customer Support Services category falls in the company size of 20 - 49 employees (37,315 companies), 0 - 9 employees (34,845 companies), 100 - 249 employees (19,059 companies).
Companies using Customer Support Services technology software are majorly from the United States with 64,803 (57.45%), United Kingdom with 11,927 (10.57%), India with 9,925 (8.80%) customers respectively.
Top industries that use Customer Support Services for Technology (40,962), Professional Services (32,659), Retail and CPG (12,644).
Find answers to the most often asked questions by users.
Top leaders in the category for Customer Support Services software are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. Here, you can view a full list of Customer Support Services tools in the market.
Around the world in 2023, over 142,561 companies are currently using one or more Customer Support Services software. Out of these, there are 64,803 companies using Customer Support Services tools that are originally from the United States .
The top few companies that have the most significant market share in the Customer Support Services space are Salesforce Service Cloud with 78.15 % of market share, and ServiceNow Customer Service Management with 8.33 % of market share and Forethought with 3.19 % of market share . Check for other Customer Support Services technologies market share here.
The top industries that use Customer Support Services software are Technology (40,962) , Professional Services (32,659) , Retail and CPG (12,644) .
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