Question 1

What are the different markets in which
        MindTouch and
        Kapta compete against each other?

Accepted Answer

MindTouch and
        Kapta compete against each other in
        the Customer Success, Account Based Marketing, Customer Satisfaction Ratings, Customer Self Service, Knowledge Management.

Question 2

How does the market share of
        MindTouch
        and Kapta compare in the
        Customer Success market?

Accepted Answer

In the Customer Success market,
        MindTouch has a
        0.40%
        market share in comparison to
        Kapta’s
        0.08%.
        Since it has a better market share coverage,
        MindTouch holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Customer Success category, while
        Kapta holds the
        18th spot.

Question 3

How many customers are acquired by
        MindTouch and
        Kapta in the
        Customer Success segment?

Accepted Answer

MindTouch has
        265 customers and
        Kapta has
        51 customers in the
        Customer Success
        segment. MindTouch has
        214 more customers than
        Kapta in this category.

Question 4

What are the countries in which
        MindTouch and
        Kapta has more customers?

Accepted Answer

MindTouch has more customers in United States, United Kingdom and Canada.
Kapta has more customers in United States, United Kingdom and Spain.

MindTouch Vs Kapta : In-Depth Comparison

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Comparing the customer bases of MindTouch and Kapta

Comparing the market share of MindTouch and Kapta

Compare MindTouch vs Kapta customers by geography

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