Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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Support Hero
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Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self help resources to their users.
Market Share of Support Hero
- Current Customer(s) The number of companies that currently use Support Hero
- 134
- Websites Added The number of companies that have started using Support Hero in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using Support Hero in the past month.
NA- compared to last month
Top Competitors and Alternatives of Support Hero
The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
Popular Comparisons
Top Competitors and Alternatives of Support Hero
The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
Customers of Support Hero
Around the world in 2023, over 75 companies have started using Support Hero as Customer Self Service tool.
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Support Hero Customers by Industry
The three top industries that use Support Hero for Customer Self Service are E-Learning (3), Energy Efficiency Services (3), Lead Generation (3).
Support Hero Customers by Employee Size
The majority of Support Hero’s customers for the customer-self-service category fall in the company size of 0 - 9 employees (55 companies), 20 - 49 employees (30 companies), 10 - 19 employees (18 companies).
Support Hero Customers by Geography
The top three geographies of Support Hero for customer-self-service are the United States with 62(46.27%), Australia with 12(8.96%), Canada with 10(7.46%) customers respectively.
Employees of Support Hero
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FAQ
Find answers to the most often asked questions by users.
Who are the top Support Hero competitors?
Support Hero’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, ServiceNow Request Management. You can view a full list of Support Hero competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Support Hero and 40,000 other technologies on the internet.You can also compare Support Hero and its feature with top competitors here : Support Hero vs Ada Support Support Hero vs Helpjuice Support Hero vs ServiceNow Request Management .
What is Support Hero customer distribution based on company size?
The majority of Support Hero’s customers for the customer-self-service category fall in the company size of 0 - 9 employees (55 companies), 20 - 49 employees (30 companies), 10 - 19 employees (18 companies). You can view a distribution chart of Support Hero customers by company size .
What is Support Hero market share in the customer-self-service?
Support Hero has market share of 1.86% in customer-self-service market. Support Hero competes with 23 competitor tools in customer-self-service category. The top alternatives for Support Hero customer-self-service tool are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
What are the top industries that use Support Hero?
Top industries that use Support Hero for customer-self-service are E-Learning (3), Energy Efficiency Services (3), Lead Generation (3).
What are the top countries that use Support Hero?
Around the world in 2023, over 75 companies have started using Support Hero as customer-self-service tool. Companies using Support Hero for customer-self-service are majorly from United States with 62 customers. 46.27% of Support Hero customers are from the United States. Other top countries using Support Hero are Australia and Canada with 12(8.96%) and 10(7.46%) customers respectively.
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