Support Hero

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Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self help resources to their users.

Top Competitors and Alternatives of Support Hero

The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    Top Competitors and Alternatives of Support Hero

    The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    Customers of Support Hero

    Around the world in 2023, over 75 companies have started using Support Hero as Customer Self Service tool.

    Customers Employee Range City Region Country Social Links
    Anchorage School District 5,000 - 9,999 Anchorage Alaska United States
    Schoolcraft College 1,000 - 4,999 Livonia Michigan United States
    Cengage Group 1,000 - 4,999 Boston Massachusetts United States
    Agorapulse 100 - 249 Paris Ile-de-france France
    Freightos 100 - 249 Miami Beach Florida United States
    Infosec 100 - 249 Madison Wisconsin United States
    Solar Naturally 100 - 249 Perth Western Australia Australia
    SISU HOSPITAL India Ltd 100 - 249 United Kingdom
    WebAssign 100 - 249 Raleigh North Carolina United States
    Yurbi 100 - 249 Henderson Nevada United States

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    Support Hero Customers by Industry

    The three top industries that use Support Hero for Customer Self Service are E-Learning (3), Energy Efficiency Services (3), Lead Generation (3).

    Support Hero Customers by Employee Size

    The majority of Support Hero’s customers for the customer-self-service category fall in the company size of 0 - 9 employees (55 companies), 20 - 49 employees (30 companies), 10 - 19 employees (18 companies).

    Support Hero Customers by Geography

    The top three geographies of Support Hero for customer-self-service are the United States with 62(46.27%), Australia with 12(8.96%), Canada with 10(7.46%) customers respectively.

    Employees of Support Hero

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Support Hero competitors?

    Support Hero’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, ServiceNow Request Management. You can view a full list of Support Hero competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support Hero and 40,000 other technologies on the internet.You can also compare Support Hero and its feature with top competitors here : Support Hero vs Ada Support Support Hero vs Helpjuice Support Hero vs ServiceNow Request Management .

    What is Support Hero customer distribution based on company size?

    The majority of Support Hero’s customers for the customer-self-service category fall in the company size of 0 - 9 employees (55 companies), 20 - 49 employees (30 companies), 10 - 19 employees (18 companies). You can view a distribution chart of Support Hero customers by company size here.

    What is Support Hero market share in the customer-self-service?

    Support Hero has market share of 1.86% in customer-self-service market. Support Hero competes with 23 competitor tools in customer-self-service category. The top alternatives for Support Hero customer-self-service tool are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    What are the top industries that use Support Hero?

    Top industries that use Support Hero for customer-self-service are E-Learning (3), Energy Efficiency Services (3), Lead Generation (3).

    What are the top countries that use Support Hero?

    Around the world in 2023, over 75 companies have started using Support Hero as customer-self-service tool. Companies using Support Hero for customer-self-service are majorly from United States with 62 customers. 46.27% of Support Hero customers are from the United States. Other top countries using Support Hero are Australia and Canada with 12(8.96%) and 10(7.46%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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