Support Hero
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient ...Read more
Market Share of Support Hero
Current Customer(s)
1482
Market Share (Est.)
15.55%
Ranking
#3
Top Competitors and Alternatives of Support Hero
The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 25.28%, Helpjuice with 15.69%, Zendesk Answer Bot with 11.82% market share.
Popular Comparisons
Top Competitors and Alternatives of Support Hero
The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 25.28%, Helpjuice with 15.69%, Zendesk Answer Bot with 11.82% market share.
Support Hero vs Ada Support
Support Hero vs Helpjuice
Support Hero vs Zendesk Answer Bot
Support Hero vs ServiceNow Request Management
Support Hero vs HubSpot Service Hub
Support Hero vs Thumbtack
Support Hero vs inSided
Support Hero vs Salesforce Customer Portal
Customers of Support Hero
Around the world in 2025, over 1481 companies have started using Support Hero as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| General Electric | 10,000+ | Boston | Massachusetts | United States |     |
| Swisscom | 10,000+ | Bern | Bern | Switzerland | |
| Momentum | 10,000+ | Centurion | Gauteng | South Africa | |
| CloudBlue | 10,000+ | Irvine | California | United States | |
| Daraz | 10,000+ | Karachi | Sindh | Pakistan | |
| IKEA | 10,000+ | Malmoe | Skane | Sweden | |
| Deloitte | 10,000+ | London | England | United Kingdom | |
| Telstra | 10,000+ | Melbourne | Victoria | Australia | |
| MSD | 10,000+ | Kenilworth | New Jersey | United States | |
| ProTenders | 10,000+ | Abu Dhabi | Abu Dhabi | United Arab Emirates | |
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Support Hero Customers by Products and Services
The top three products and services offering customers that use Support Hero for Customer Self Service are Saas (49), Marketing (34), Education (30).
Customers
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Support Hero Customers by Employee Size
The majority of Support Hero's customers for the customer-self-service category fall in the company size of 100 - 249 employees (357 companies), 20 - 49 employees (350 companies), 0 - 9 employees (226 companies).
Employee Size
Support Hero Customers by Geography
The top three geographies of Support Hero for customer-self-service are the United States with 697(61.46%), United Kingdom with 103(9.08%), Canada with 70(6.17%) customers respectively.
Customers
Employees of Support Hero
Also see other Products/Services by Support Hero in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Support Hero competitors?
Support Hero’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Zendesk Answer Bot. You can view a full list of Support Hero competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support Hero and 40,000 other technologies on the internet. You can also compare Support Hero and its feature with top competitors here : Support Hero vs Ada Support Support Hero vs Helpjuice Support Hero vs Zendesk Answer Bot.
What is Support Hero customer distribution based on company size?
What is Support Hero market share in the customer-self-service?
What are the top countries that use Support Hero?
What are the top industries that use Support Hero?
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