image

Support Hero

thumbs_up

thumbs_down

Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient ...Read more

Customer Self Service
icon

Market Share of Support Hero

Current Customer(s)

922

Market Share (Est.)

12.27%

Ranking

#3

Top Competitors and Alternatives of Support Hero

The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 25.10%, Helpjuice with 17.76%, ServiceNow Request Management with 10.46% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support188625.10%Support Hero vs Ada Support
Helpjuice133417.76%Support Hero vs Helpjuice
ServiceNow Request Management78610.46%Support Hero vs ServiceNow Request Management
Zendesk Answer Bot4586.10%Support Hero vs Zendesk Answer Bot
inSided3604.79%Support Hero vs inSided
Thumbtack3074.09%Support Hero vs Thumbtack
MindTouch2943.91%Support Hero vs MindTouch
Salesforce Customer Portal2583.43%Support Hero vs Salesforce Customer Portal
Elevio1812.41%Support Hero vs Elevio
Inbenta1762.34%Support Hero vs Inbenta
KnowledgeOwl1291.72%Support Hero vs KnowledgeOwl
HubSpot Service Hub1281.70%Support Hero vs HubSpot Service Hub
Jacada821.09%Support Hero vs Jacada
RightAnswers821.09%Support Hero vs RightAnswers
Bold360510.68%Support Hero vs Bold360
Moxie Concierge320.43%Support Hero vs Moxie Concierge
AgentBot200.27%Support Hero vs AgentBot
BotEngine.ai70.09%Support Hero vs BotEngine.ai
Chatfuel60.08%Support Hero vs Chatfuel
AnswerDash50.07%Support Hero vs AnswerDash
image

Popular Comparisons

Top Competitors and Alternatives of Support Hero

The top three of Support Hero’s competitors in the Customer Self Service category are Ada Support with 25.10%, Helpjuice with 17.76%, ServiceNow Request Management with 10.46% market share.

Support Hero vs Ada Support

arrow_icon

Support Hero vs Helpjuice

arrow_icon

Support Hero vs ServiceNow Request Management

arrow_icon

Support Hero vs Zendesk Answer Bot

arrow_icon

Support Hero vs inSided

arrow_icon

Support Hero vs Thumbtack

arrow_icon

Support Hero vs MindTouch

arrow_icon

Support Hero vs Salesforce Customer Portal

arrow_icon

Customers of Support Hero

Around the world in 2024, over 922 companies have started using Support Hero as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
La Poste10,000+ParisIle-de-FranceFrance
social_iconsocial_iconsocial_iconsocial_icon
Learning Care Group10,000+NoviMichiganUnited States
social_iconsocial_iconsocial_iconsocial_icon
Saudi Telecom Company10,000+RiyadhAr RiyadSaudi Arabia
social_iconsocial_iconsocial_iconsocial_icon
General Electric Company10,000+BostonMassachusettsUnited States
social_iconsocial_iconsocial_iconsocial_icon
Harris Corporation10,000+MelbourneFloridaUnited States
social_iconsocial_iconsocial_iconsocial_icon
DSV Panalpina A/S10,000+CopenhagenCapital RegionDenmark
social_iconsocial_iconsocial_iconsocial_icon
United Nations10,000+New York CityNew YorkUnited States
social_iconsocial_iconsocial_iconsocial_icon
Windstream Corporation10,000+Little RockArkansasUnited States
social_iconsocial_iconsocial_iconsocial_icon
Salesforce10,000+San FranciscoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
American Airlines Group10,000+Fort WorthTexasUnited States
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

Support Hero Customers by Products and Services

The top three products and services offering customers that use Support Hero for Customer Self Service are Saas (45), Marketing (28), Software (21).

Customers

Download the 6sense Chrome Extension to get verified contact data of Support Hero employees

Install Now
Company Logo

Support Hero Customers by Employee Size

The majority of Support Hero's customers for the customer-self-service category fall in the company size of 20 - 49 employees (215 companies), 0 - 9 employees (199 companies), 100 - 249 employees (145 companies).

Employee Size

Support Hero Customers by Geography

The top three geographies of Support Hero for customer-self-service are the United States with 364(54.09%), United Kingdom with 67(9.96%), Australia with 42(6.24%) customers respectively.

Customers

Employees of Support Hero

image

Also see other Products/Services by Support Hero in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Support Hero competitors?

Support Hero’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, ServiceNow Request Management. You can view a full list of Support Hero competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support Hero and 40,000 other technologies on the internet. You can also compare Support Hero and its feature with top competitors here : Support Hero vs Ada Support Support Hero vs Helpjuice Support Hero vs ServiceNow Request Management.

faq icon

What is Support Hero customer distribution based on company size?

faq icon

What is Support Hero market share in the customer-self-service?

faq icon

What are the top countries that use Support Hero?

faq icon

What are the top industries that use Support Hero?

faq icon
Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2024 6sense