ServiceNow Request Management helps manage what services a customer has access to and it serves as the entry point for customers to request products a...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.35%, Helpjuice with 15.67%, Support Hero with 15.13% market share.
Popular Comparisons
The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.35%, Helpjuice with 15.67%, Support Hero with 15.13% market share.
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ServiceNow Request Management vs Helpjuice
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Around the world in 2025, over 955 companies have started using ServiceNow Request Management as Customer Self Service tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
The University Of Auckland | 10,000+ | Auckland | Auckland | New Zealand | |
Endava | 10,000+ | London | England | United Kingdom | |
Air Liquide | 10,000+ | Paris | Ile-de-France | France | |
SWAROVSKI | 10,000+ | Wattens | Tyrol | Austria | |
University Of Central Florida | 10,000+ | Orlando | Florida | United States | |
Sartorius | 10,000+ | Goettingen | Lower Saxony | Germany | |
Knauf | 10,000+ | Iphofen | Bavaria | Germany | |
BASF | 10,000+ | Ludwigshafen am Rhein | Rheinland-Pfalz | Germany | |
Humana | 10,000+ | Louisville | Kentucky | United States | |
Indra | 10,000+ | Madrid | Madrid | Spain |
The top three products and services offering customers that use ServiceNow Request Management for Customer Self Service are Cloud Services (52), Managed Services (46), Consulting (46).
Customers
The majority of ServiceNow Request Management's customers for the customer-self-service category fall in the company size of 10,000+ employees (432 companies), 1,000 - 4,999 employees (178 companies), 5,000 - 9,999 employees (116 companies).
Employee Size
The top three geographies of ServiceNow Request Management for customer-self-service are the United States with 522(62.00%), United Kingdom with 71(8.43%), Canada with 62(7.36%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ServiceNow Request Management competitors?
ServiceNow Request Management’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of ServiceNow Request Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Request Management and 40,000 other technologies on the internet. You can also compare ServiceNow Request Management and its feature with top competitors here : ServiceNow Request Management vs Ada Support ServiceNow Request Management vs Helpjuice ServiceNow Request Management vs Support Hero.
What is ServiceNow Request Management customer distribution based on company size?
What is ServiceNow Request Management market share in the customer-self-service?
What are the top countries that use ServiceNow Request Management?
What are the top industries that use ServiceNow Request Management?
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