ServiceNow Request Management
ServiceNow Request Management helps manage what services a customer has access to and it serves as the entry point for customers to request products a...Read more
Market Share of ServiceNow Request Management
Current Customer(s)
857
Market Share (Est.)
8.84%
Ranking
#5
Top Competitors and Alternatives of ServiceNow Request Management
The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 21.12%, Zendesk Answer Bot with 16.07%, Helpjuice with 14.81% market share.
Popular Comparisons
Top Competitors and Alternatives of ServiceNow Request Management
The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 21.12%, Zendesk Answer Bot with 16.07%, Helpjuice with 14.81% market share.
ServiceNow Request Management vs Ada Support
ServiceNow Request Management vs Zendesk Answer Bot
ServiceNow Request Management vs Helpjuice
ServiceNow Request Management vs Support Hero
ServiceNow Request Management vs inSided
ServiceNow Request Management vs HubSpot Service Hub
ServiceNow Request Management vs Thumbtack
ServiceNow Request Management vs Salesforce Customer Portal
Customers of ServiceNow Request Management
Around the world in 2026, over 846 companies have started using ServiceNow Request Management as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Bristol Myers Squibb | 10,000+ | Princeton | New Jersey | United States |     |
| First Citizens Bank | 10,000+ | Raleigh | North Carolina | United States | |
| AMD | 10,000+ | Santa Clara | California | United States | |
| Truist | 10,000+ | Charlotte | North Carolina | United States | |
| The Adecco Group | 10,000+ | Zurich | Zurich | Switzerland | |
| ResMed | 10,000+ | San Diego | California | United States | |
| ServiceNow | 10,000+ | Santa Clara | California | United States | |
| Vodafone | 10,000+ | Newbury | England | United Kingdom | |
| Kyndryl | 10,000+ | New York City | New York | United States | |
| MassMutual | 10,000+ | Springfield | Massachusetts | United States | |
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ServiceNow Request Management Customers by Products and Services
The top three products and services offering customers that use ServiceNow Request Management for Customer Self Service are Cloud Services (48), Managed Services (44), Consulting (42).
Customers
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ServiceNow Request Management Customers by Employee Size
The majority of ServiceNow Request Management's customers for the customer-self-service category fall in the company size of 10,000+ employees (394 companies), 1,000 - 4,999 employees (160 companies), 5,000 - 9,999 employees (94 companies).
Employee Size
ServiceNow Request Management Customers by Geography
The top three geographies of ServiceNow Request Management for customer-self-service are the United States with 456(61.54%), United Kingdom with 63(8.50%), Canada with 56(7.56%) customers respectively.
Customers
Employees of ServiceNow Request Management
Also see other Products/Services by ServiceNow Request Management in:
FAQ
Find answers to the most often asked questions by users.
Who are the top ServiceNow Request Management competitors?
ServiceNow Request Management’s Top competitors in the customer-self-service category are Ada Support, Zendesk Answer Bot, Helpjuice. You can view a full list of ServiceNow Request Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Request Management and 40,000 other technologies on the internet. You can also compare ServiceNow Request Management and its feature with top competitors here : ServiceNow Request Management vs Ada Support ServiceNow Request Management vs Zendesk Answer Bot ServiceNow Request Management vs Helpjuice.
What is ServiceNow Request Management customer distribution based on company size?
What is ServiceNow Request Management market share in the customer-self-service?
What are the top countries that use ServiceNow Request Management?
What are the top industries that use ServiceNow Request Management?
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