ServiceNow Request Management

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ServiceNow Request Management helps manage what services a customer has access to and it serves as the entry point for customers to request products and services, exposed as catalog items, from the or...ganization. Read more

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.25%, Helpjuice with 16.71%, Zendesk Answer Bot with 7.69% market share.

    Top Competitors and Alternatives of ServiceNow Request Management

    The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.25%, Helpjuice with 16.71%, Zendesk Answer Bot with 7.69% market share.

    Customers of ServiceNow Request Management

    Around the world in 2023, over 622 companies have started using ServiceNow Request Management as Customer Self Service tool.

    Customers Employee Range City Region Country Social Links
    Canadian Imperial Bank of Commerce (CIBC) 10,000+ Toronto Ontario Canada
    Fairview Health Services 10,000+ Minneapolis Minnesota United States
    Roche Holding AG 10,000+ Basel Basel-city Switzerland
    Fujitsu, Ltd 10,000+ Tokyo Tokyo Japan
    International Business Machines Corporation (IBM) 10,000+ Armonk New York United States
    LTI 10,000+ Mumbai Maharashtra India
    Ernst & Young 10,000+ London England United Kingdom
    Harvard University 10,000+ Newton Massachusetts United States
    Virtusa 10,000+ Southborough Massachusetts United States
    GlaxoSmithKline 10,000+ Brentford England United Kingdom

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    ServiceNow Request Management Customers by Industry

    The three top industries that use ServiceNow Request Management for Customer Self Service are Research (21), Artificial Intelligence (20), Digital Transformation (20).

    ServiceNow Request Management Customers by Employee Size

    The majority of ServiceNow Request Management’s customers for the customer-self-service category fall in the company size of 10,000+ employees (279 companies), 1,000 - 4,999 employees (107 companies), 100 - 249 employees (48 companies).

    ServiceNow Request Management Customers by Geography

    The top three geographies of ServiceNow Request Management for customer-self-service are the United States with 384(60.38%), United Kingdom with 45(7.08%), India with 35(5.50%) customers respectively.

    Employees of ServiceNow Request Management

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top ServiceNow Request Management competitors?

    ServiceNow Request Management’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Zendesk Answer Bot. You can view a full list of ServiceNow Request Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Request Management and 40,000 other technologies on the internet.You can also compare ServiceNow Request Management and its feature with top competitors here : ServiceNow Request Management vs Ada Support ServiceNow Request Management vs Helpjuice ServiceNow Request Management vs Zendesk Answer Bot .

    What is ServiceNow Request Management customer distribution based on company size?

    The majority of ServiceNow Request Management’s customers for the customer-self-service category fall in the company size of 10,000+ employees (279 companies), 1,000 - 4,999 employees (107 companies), 100 - 249 employees (48 companies). You can view a distribution chart of ServiceNow Request Management customers by company size here.

    What is ServiceNow Request Management market share in the customer-self-service?

    ServiceNow Request Management has market share of 8.85% in customer-self-service market. ServiceNow Request Management competes with 23 competitor tools in customer-self-service category. The top alternatives for ServiceNow Request Management customer-self-service tool are Ada Support with 23.25%, Helpjuice with 16.71%, Zendesk Answer Bot with 7.69% market share.

    What are the top industries that use ServiceNow Request Management?

    Top industries that use ServiceNow Request Management for customer-self-service are Research (21), Artificial Intelligence (20), Digital Transformation (20).

    What are the top countries that use ServiceNow Request Management?

    Around the world in 2023, over 622 companies have started using ServiceNow Request Management as customer-self-service tool. Companies using ServiceNow Request Management for customer-self-service are majorly from United States with 384 customers. 60.38% of ServiceNow Request Management customers are from the United States. Other top countries using ServiceNow Request Management are United Kingdom and India with 45(7.08%) and 35(5.50%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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