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ServiceNow Request Management

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ServiceNow Request Management helps manage what services a customer has access to and it serves as the entry point for customers to request products a...Read more

Customer Self Service
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Market Share of ServiceNow Request Management

Current Customer(s)

479

Market Share (Est.)

5.88%

Ranking

#5

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 26.24%, Support Hero with 17.95%, Helpjuice with 17.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support213926.24%ServiceNow Request Management vs Ada Support
Support Hero146317.95%ServiceNow Request Management vs Support Hero
Helpjuice146217.94%ServiceNow Request Management vs Helpjuice
Zendesk Answer Bot108813.35%ServiceNow Request Management vs Zendesk Answer Bot
inSided2963.63%ServiceNow Request Management vs inSided
HubSpot Service Hub2272.78%ServiceNow Request Management vs HubSpot Service Hub
Thumbtack1892.32%ServiceNow Request Management vs Thumbtack
Salesforce Customer Portal1571.93%ServiceNow Request Management vs Salesforce Customer Portal
MindTouch1431.75%ServiceNow Request Management vs MindTouch
Inbenta1351.66%ServiceNow Request Management vs Inbenta
KnowledgeOwl1291.58%ServiceNow Request Management vs KnowledgeOwl
RightAnswers620.76%ServiceNow Request Management vs RightAnswers
Jacada460.56%ServiceNow Request Management vs Jacada
Bold360330.40%ServiceNow Request Management vs Bold360
AnswerDash320.39%ServiceNow Request Management vs AnswerDash
Elevio260.32%ServiceNow Request Management vs Elevio
AgentBot130.16%ServiceNow Request Management vs AgentBot
Team Sales Agent130.16%ServiceNow Request Management vs Team Sales Agent
BotEngine.ai70.09%ServiceNow Request Management vs BotEngine.ai
Chatfuel50.06%ServiceNow Request Management vs Chatfuel
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Popular Comparisons

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 26.24%, Support Hero with 17.95%, Helpjuice with 17.94% market share.

ServiceNow Request Management vs Ada Support

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ServiceNow Request Management vs Support Hero

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ServiceNow Request Management vs Helpjuice

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ServiceNow Request Management vs Zendesk Answer Bot

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ServiceNow Request Management vs inSided

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ServiceNow Request Management vs HubSpot Service Hub

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ServiceNow Request Management vs Thumbtack

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ServiceNow Request Management vs Salesforce Customer Portal

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Customers of ServiceNow Request Management

Around the world in 2025, over 479 companies have started using ServiceNow Request Management as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Sun Life10,000+TorontoOntarioCanada
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Mphasis10,000+BengaluruKarnatakaIndia
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Canadian National Railway10,000+MontrealQuebecCanada
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Ricoh10,000+ExtonPennsylvaniaUnited States
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Google10,000+Mountain ViewCaliforniaUnited States
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Red Hat10,000+RaleighNorth CarolinaUnited States
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Concentra10,000+MechanicsburgPennsylvaniaUnited States
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Chubb10,000+ZurichZurichSwitzerland
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Atos10,000+BezonsIle-de-FranceFrance
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Morgan Stanley10,000+New York CityNew YorkUnited States
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ServiceNow Request Management Customers by Products and Services

The top three products and services offering customers that use ServiceNow Request Management for Customer Self Service are Cloud Services (30), Wealth Management (27), Cybersecurity (26).

Customers

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ServiceNow Request Management Customers by Employee Size

The majority of ServiceNow Request Management's customers for the customer-self-service category fall in the company size of 10,000+ employees (245 companies), 1,000 - 4,999 employees (77 companies), 5,000 - 9,999 employees (51 companies).

Employee Size

ServiceNow Request Management Customers by Geography

The top three geographies of ServiceNow Request Management for customer-self-service are the United States with 267(62.24%), United Kingdom with 35(8.16%), Canada with 28(6.53%) customers respectively.

Customers

Employees of ServiceNow Request Management

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Also see other Products/Services by ServiceNow Request Management in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top ServiceNow Request Management competitors?

ServiceNow Request Management’s Top competitors in the customer-self-service category are Ada Support, Support Hero, Helpjuice. You can view a full list of ServiceNow Request Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Request Management and 40,000 other technologies on the internet. You can also compare ServiceNow Request Management and its feature with top competitors here : ServiceNow Request Management vs Ada Support ServiceNow Request Management vs Support Hero ServiceNow Request Management vs Helpjuice.

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What is ServiceNow Request Management customer distribution based on company size?

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What is ServiceNow Request Management market share in the customer-self-service?

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What are the top countries that use ServiceNow Request Management?

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What are the top industries that use ServiceNow Request Management?

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