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ServiceNow Request Management

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ServiceNow Request Management helps manage what services a customer has access to and it serves as the entry point for customers to request products a...Read more

Customer Self Service
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Market Share of ServiceNow Request Management

Current Customer(s)

955

Market Share (Est.)

9.84%

Ranking

#5

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.35%, Helpjuice with 15.67%, Support Hero with 15.13% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support226623.35%ServiceNow Request Management vs Ada Support
Helpjuice152115.67%ServiceNow Request Management vs Helpjuice
Support Hero146915.13%ServiceNow Request Management vs Support Hero
Zendesk Answer Bot131913.59%ServiceNow Request Management vs Zendesk Answer Bot
inSided4434.56%ServiceNow Request Management vs inSided
HubSpot Service Hub3363.46%ServiceNow Request Management vs HubSpot Service Hub
Thumbtack3203.30%ServiceNow Request Management vs Thumbtack
Salesforce Customer Portal2462.53%ServiceNow Request Management vs Salesforce Customer Portal
MindTouch2022.08%ServiceNow Request Management vs MindTouch
Inbenta1911.97%ServiceNow Request Management vs Inbenta
KnowledgeOwl1401.44%ServiceNow Request Management vs KnowledgeOwl
RightAnswers1061.09%ServiceNow Request Management vs RightAnswers
Bold360490.50%ServiceNow Request Management vs Bold360
Jacada430.44%ServiceNow Request Management vs Jacada
Elevio330.34%ServiceNow Request Management vs Elevio
Team Sales Agent210.22%ServiceNow Request Management vs Team Sales Agent
AgentBot140.14%ServiceNow Request Management vs AgentBot
BotEngine.ai90.09%ServiceNow Request Management vs BotEngine.ai
Avaya Ava70.07%ServiceNow Request Management vs Avaya Ava
Chatfuel60.06%ServiceNow Request Management vs Chatfuel
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Popular Comparisons

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 23.35%, Helpjuice with 15.67%, Support Hero with 15.13% market share.

ServiceNow Request Management vs Ada Support

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ServiceNow Request Management vs Helpjuice

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ServiceNow Request Management vs Support Hero

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ServiceNow Request Management vs Zendesk Answer Bot

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ServiceNow Request Management vs inSided

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ServiceNow Request Management vs HubSpot Service Hub

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ServiceNow Request Management vs Thumbtack

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ServiceNow Request Management vs Salesforce Customer Portal

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Customers of ServiceNow Request Management

Around the world in 2025, over 955 companies have started using ServiceNow Request Management as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
The University Of Auckland10,000+AucklandAucklandNew Zealand
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Endava10,000+LondonEnglandUnited Kingdom
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Air Liquide10,000+ParisIle-de-FranceFrance
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SWAROVSKI10,000+WattensTyrolAustria
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University Of Central Florida10,000+OrlandoFloridaUnited States
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Sartorius10,000+GoettingenLower SaxonyGermany
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Knauf10,000+IphofenBavariaGermany
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BASF10,000+Ludwigshafen am RheinRheinland-PfalzGermany
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Humana10,000+LouisvilleKentuckyUnited States
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Indra10,000+MadridMadridSpain
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ServiceNow Request Management Customers by Products and Services

The top three products and services offering customers that use ServiceNow Request Management for Customer Self Service are Cloud Services (52), Managed Services (46), Consulting (46).

Customers

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ServiceNow Request Management Customers by Employee Size

The majority of ServiceNow Request Management's customers for the customer-self-service category fall in the company size of 10,000+ employees (432 companies), 1,000 - 4,999 employees (178 companies), 5,000 - 9,999 employees (116 companies).

Employee Size

ServiceNow Request Management Customers by Geography

The top three geographies of ServiceNow Request Management for customer-self-service are the United States with 522(62.00%), United Kingdom with 71(8.43%), Canada with 62(7.36%) customers respectively.

Customers

Employees of ServiceNow Request Management

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Also see other Products/Services by ServiceNow Request Management in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top ServiceNow Request Management competitors?

ServiceNow Request Management’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of ServiceNow Request Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Request Management and 40,000 other technologies on the internet. You can also compare ServiceNow Request Management and its feature with top competitors here : ServiceNow Request Management vs Ada Support ServiceNow Request Management vs Helpjuice ServiceNow Request Management vs Support Hero.

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What is ServiceNow Request Management customer distribution based on company size?

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What is ServiceNow Request Management market share in the customer-self-service?

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What are the top countries that use ServiceNow Request Management?

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What are the top industries that use ServiceNow Request Management?

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