Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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Salesforce Customer Portal
Yes, I use this too
No, I don't use this
Customer Portal in Salesforce provides online support for the customers to resolve their inquiries
Market Share of Salesforce Customer Portal
- Current Customer(s) The number of companies that currently use Salesforce Customer Portal
- 284
- Websites Added The number of companies that have started using Salesforce Customer Portal in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using Salesforce Customer Portal in the past month.
3- compared to last month
Top Competitors and Alternatives of Salesforce Customer Portal
The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Customer Portal
The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
Customers of Salesforce Customer Portal
Around the world in 2023, over 273 companies have started using Salesforce Customer Portal as Customer Self Service tool.
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Salesforce Customer Portal Customers by Industry
The three top industries that use Salesforce Customer Portal for Customer Self Service are Staffing (14), Technology (14), Managed Services (11).
Salesforce Customer Portal Customers by Employee Size
The majority of Salesforce Customer Portal’s customers for the customer-self-service category fall in the company size of 10,000+ employees (61 companies), 1,000 - 4,999 employees (60 companies), 100 - 249 employees (41 companies).
Salesforce Customer Portal Customers by Geography
The top three geographies of Salesforce Customer Portal for customer-self-service are the United States with 203(71.48%), United Kingdom with 15(5.28%), Australia with 9(3.17%) customers respectively.
Employees of Salesforce Customer Portal
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FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Customer Portal competitors?
Salesforce Customer Portal’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, ServiceNow Request Management. You can view a full list of Salesforce Customer Portal competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Salesforce Customer Portal and 40,000 other technologies on the internet.You can also compare Salesforce Customer Portal and its feature with top competitors here : Salesforce Customer Portal vs Ada Support Salesforce Customer Portal vs Helpjuice Salesforce Customer Portal vs ServiceNow Request Management .
What is Salesforce Customer Portal customer distribution based on company size?
The majority of Salesforce Customer Portal’s customers for the customer-self-service category fall in the company size of 10,000+ employees (61 companies), 1,000 - 4,999 employees (60 companies), 100 - 249 employees (41 companies). You can view a distribution chart of Salesforce Customer Portal customers by company size .
What is Salesforce Customer Portal market share in the customer-self-service?
Salesforce Customer Portal has market share of 3.94% in customer-self-service market. Salesforce Customer Portal competes with 23 competitor tools in customer-self-service category. The top alternatives for Salesforce Customer Portal customer-self-service tool are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
What are the top industries that use Salesforce Customer Portal?
Top industries that use Salesforce Customer Portal for customer-self-service are Staffing (14), Technology (14), Managed Services (11).
What are the top countries that use Salesforce Customer Portal?
Around the world in 2023, over 273 companies have started using Salesforce Customer Portal as customer-self-service tool. Companies using Salesforce Customer Portal for customer-self-service are majorly from United States with 203 customers. 71.48% of Salesforce Customer Portal customers are from the United States. Other top countries using Salesforce Customer Portal are United Kingdom and Australia with 15(5.28%) and 9(3.17%) customers respectively.
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