Salesforce Customer Portal

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Customer Portal in Salesforce provides online support for the customers to resolve their inquiries

Top Competitors and Alternatives of Salesforce Customer Portal

The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    Top Competitors and Alternatives of Salesforce Customer Portal

    The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    Customers of Salesforce Customer Portal

    Around the world in 2023, over 273 companies have started using Salesforce Customer Portal as Customer Self Service tool.

    Customers Employee Range City Region Country Social Links
    Salesforce 10,000+ San Francisco California United States
    Baptist Health 10,000+ Jacksonville Florida United States
    Slalom Consulting 10,000+ Seattle Washington United States
    Boral Limited 10,000+ North Sydney New South Wales Australia
    Avery Dennison Corporation 10,000+ Glendale California United States
    Arvato 10,000+ Guetersloh North Rhine-westphalia Germany
    Adecco 10,000+ Melville New York United States
    Fujitsu, Ltd 10,000+ Tokyo Tokyo Japan
    Accenture 10,000+ Dublin Leinster Ireland
    Aramark Refreshment Services, LLC 10,000+ Philadelphia Pennsylvania United States

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    Salesforce Customer Portal Customers by Industry

    The three top industries that use Salesforce Customer Portal for Customer Self Service are Staffing (14), Technology (14), Managed Services (11).

    Salesforce Customer Portal Customers by Employee Size

    The majority of Salesforce Customer Portal’s customers for the customer-self-service category fall in the company size of 10,000+ employees (61 companies), 1,000 - 4,999 employees (60 companies), 100 - 249 employees (41 companies).

    Salesforce Customer Portal Customers by Geography

    The top three geographies of Salesforce Customer Portal for customer-self-service are the United States with 203(71.48%), United Kingdom with 15(5.28%), Australia with 9(3.17%) customers respectively.

    Employees of Salesforce Customer Portal

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Salesforce Customer Portal competitors?

    Salesforce Customer Portal’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, ServiceNow Request Management. You can view a full list of Salesforce Customer Portal competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Customer Portal and 40,000 other technologies on the internet.You can also compare Salesforce Customer Portal and its feature with top competitors here : Salesforce Customer Portal vs Ada Support Salesforce Customer Portal vs Helpjuice Salesforce Customer Portal vs ServiceNow Request Management .

    What is Salesforce Customer Portal customer distribution based on company size?

    The majority of Salesforce Customer Portal’s customers for the customer-self-service category fall in the company size of 10,000+ employees (61 companies), 1,000 - 4,999 employees (60 companies), 100 - 249 employees (41 companies). You can view a distribution chart of Salesforce Customer Portal customers by company size here.

    What is Salesforce Customer Portal market share in the customer-self-service?

    Salesforce Customer Portal has market share of 3.94% in customer-self-service market. Salesforce Customer Portal competes with 23 competitor tools in customer-self-service category. The top alternatives for Salesforce Customer Portal customer-self-service tool are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    What are the top industries that use Salesforce Customer Portal?

    Top industries that use Salesforce Customer Portal for customer-self-service are Staffing (14), Technology (14), Managed Services (11).

    What are the top countries that use Salesforce Customer Portal?

    Around the world in 2023, over 273 companies have started using Salesforce Customer Portal as customer-self-service tool. Companies using Salesforce Customer Portal for customer-self-service are majorly from United States with 203 customers. 71.48% of Salesforce Customer Portal customers are from the United States. Other top countries using Salesforce Customer Portal are United Kingdom and Australia with 15(5.28%) and 9(3.17%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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