Salesforce Customer Portal
Customer Portal in Salesforce provides online support for the customers to resolve their inquiries
Market Share of Salesforce Customer Portal
Current Customer(s)
157
Market Share (Est.)
1.93%
Ranking
#9
Top Competitors and Alternatives of Salesforce Customer Portal
The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 26.24%, Support Hero with 17.95%, Helpjuice with 17.94% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Customer Portal
The top three of Salesforce Customer Portal’s competitors in the Customer Self Service category are Ada Support with 26.24%, Support Hero with 17.95%, Helpjuice with 17.94% market share.
Salesforce Customer Portal vs Ada Support
Salesforce Customer Portal vs Support Hero
Salesforce Customer Portal vs Helpjuice
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Salesforce Customer Portal vs ServiceNow Request Management
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Salesforce Customer Portal vs Thumbtack
Customers of Salesforce Customer Portal
Around the world in 2025, over 157 companies have started using Salesforce Customer Portal as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Genentech | 10,000+ | South San Francisco | California | United States |     |
| UnitedHealth Group | 10,000+ | Minnetonka Mills | Minnesota | United States | |
| Qualcomm | 10,000+ | San Diego | California | United States | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
| MetLife | 10,000+ | New York City | New York | United States | |
| Canon Inc. | 10,000+ | Melville | New York | United States | |
| Fidelity National Information Services, Inc. | 10,000+ | Jacksonville | Florida | United States | |
| Marathon Petroleum Corporation | 10,000+ | Findlay | Ohio | United States | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
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Salesforce Customer Portal Customers by Products and Services
The top three products and services offering customers that use Salesforce Customer Portal for Customer Self Service are Digital Transformation (8), Risk Management (8), Training (7).
Customers
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Salesforce Customer Portal Customers by Employee Size
The majority of Salesforce Customer Portal's customers for the customer-self-service category fall in the company size of 10,000+ employees (52 companies), 1,000 - 4,999 employees (32 companies), 100 - 249 employees (20 companies).
Employee Size
Salesforce Customer Portal Customers by Geography
The top three geographies of Salesforce Customer Portal for customer-self-service are the United States with 102(71.33%), Canada with 11(7.69%), United Kingdom with 8(5.59%) customers respectively.
Customers
Employees of Salesforce Customer Portal
Also see other Products/Services by Salesforce Customer Portal in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Customer Portal competitors?
Salesforce Customer Portal’s Top competitors in the customer-self-service category are Ada Support, Support Hero, Helpjuice. You can view a full list of Salesforce Customer Portal competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Customer Portal and 40,000 other technologies on the internet. You can also compare Salesforce Customer Portal and its feature with top competitors here : Salesforce Customer Portal vs Ada Support Salesforce Customer Portal vs Support Hero Salesforce Customer Portal vs Helpjuice.
What is Salesforce Customer Portal customer distribution based on company size?
What is Salesforce Customer Portal market share in the customer-self-service?
What are the top countries that use Salesforce Customer Portal?
What are the top industries that use Salesforce Customer Portal?
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