Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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MindTouch
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MindTouch is intelligent knowledge software that improves support agent productivity, increases ticket deflection, and fuels self-service support.
Market Share of MindTouch
- Current Customer(s) The number of companies that currently use MindTouch
- 305
- Websites Added The number of companies that have started using MindTouch in the past month.
NA- compared to last month
- Websites Dropped The number of companies that have stopped using MindTouch in the past month.
2- compared to last month
Top Competitors and Alternatives of MindTouch
The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
Popular Comparisons
Top Competitors and Alternatives of MindTouch
The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
Customers of MindTouch
Around the world in 2023, over 269 companies have started using MindTouch as Customer Self Service tool.
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MindTouch Customers by Industry
The three top industries that use MindTouch for Customer Self Service are Saas (12), Software (9), Security (8).
MindTouch Customers by Employee Size
The majority of MindTouch’s customers for the customer-self-service category fall in the company size of 1,000 - 4,999 employees (53 companies), 20 - 49 employees (52 companies), 100 - 249 employees (47 companies).
MindTouch Customers by Geography
The top three geographies of MindTouch for customer-self-service are the United States with 227(74.43%), Canada with 12(3.93%), United Kingdom with 12(3.93%) customers respectively.
Employees of MindTouch
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FAQ
Find answers to the most often asked questions by users.
Who are the top MindTouch competitors?
MindTouch’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, ServiceNow Request Management. You can view a full list of MindTouch competitors . 6sense uses advanced data mining and AI algorithms to track customers and of MindTouch and 40,000 other technologies on the internet.You can also compare MindTouch and its feature with top competitors here : MindTouch vs Ada Support MindTouch vs Helpjuice MindTouch vs ServiceNow Request Management .
What is MindTouch customer distribution based on company size?
The majority of MindTouch’s customers for the customer-self-service category fall in the company size of 1,000 - 4,999 employees (53 companies), 20 - 49 employees (52 companies), 100 - 249 employees (47 companies). You can view a distribution chart of MindTouch customers by company size .
What is MindTouch market share in the customer-self-service?
MindTouch has market share of 4.23% in customer-self-service market. MindTouch competes with 23 competitor tools in customer-self-service category. The top alternatives for MindTouch customer-self-service tool are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.
What are the top industries that use MindTouch?
Top industries that use MindTouch for customer-self-service are Saas (12), Software (9), Security (8).
What are the top countries that use MindTouch?
Around the world in 2023, over 269 companies have started using MindTouch as customer-self-service tool. Companies using MindTouch for customer-self-service are majorly from United States with 227 customers. 74.43% of MindTouch customers are from the United States. Other top countries using MindTouch are Canada and United Kingdom with 12(3.93%) and 12(3.93%) customers respectively.
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