image

MindTouch

thumbs_up

thumbs_down

MindTouch is intelligent knowledge software that improves support agent productivity, increases ticket deflection, and fuels self-service support.

Customer Self Service
icon

Market Share of MindTouch

Current Customer(s)

143

Market Share (Est.)

1.75%

Ranking

#10

Top Competitors and Alternatives of MindTouch

The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 26.24%, Support Hero with 17.95%, Helpjuice with 17.94% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support213926.24%MindTouch vs Ada Support
Support Hero146317.95%MindTouch vs Support Hero
Helpjuice146217.94%MindTouch vs Helpjuice
Zendesk Answer Bot108813.35%MindTouch vs Zendesk Answer Bot
ServiceNow Request Management4795.88%MindTouch vs ServiceNow Request Management
inSided2963.63%MindTouch vs inSided
HubSpot Service Hub2272.78%MindTouch vs HubSpot Service Hub
Thumbtack1892.32%MindTouch vs Thumbtack
Salesforce Customer Portal1571.93%MindTouch vs Salesforce Customer Portal
Inbenta1351.66%MindTouch vs Inbenta
KnowledgeOwl1291.58%MindTouch vs KnowledgeOwl
RightAnswers620.76%MindTouch vs RightAnswers
Jacada460.56%MindTouch vs Jacada
Bold360330.40%MindTouch vs Bold360
AnswerDash320.39%MindTouch vs AnswerDash
Elevio260.32%MindTouch vs Elevio
AgentBot130.16%MindTouch vs AgentBot
Team Sales Agent130.16%MindTouch vs Team Sales Agent
BotEngine.ai70.09%MindTouch vs BotEngine.ai
Chatfuel50.06%MindTouch vs Chatfuel
image

Popular Comparisons

Top Competitors and Alternatives of MindTouch

The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 26.24%, Support Hero with 17.95%, Helpjuice with 17.94% market share.

MindTouch vs Ada Support

arrow_icon

MindTouch vs Support Hero

arrow_icon

MindTouch vs Helpjuice

arrow_icon

MindTouch vs Zendesk Answer Bot

arrow_icon

MindTouch vs ServiceNow Request Management

arrow_icon

MindTouch vs inSided

arrow_icon

MindTouch vs HubSpot Service Hub

arrow_icon

MindTouch vs Thumbtack

arrow_icon

Customers of MindTouch

Around the world in 2025, over 143 companies have started using MindTouch as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Whirlpool10,000+Benton HarborMichiganUnited States
social_iconsocial_iconsocial_iconsocial_icon
KitchenAid10,000+Benton HarborMichiganUnited States
social_iconsocial_iconsocial_iconsocial_icon
NICE10,000+HobokenNew JerseyUnited States
social_iconsocial_iconsocial_iconsocial_icon
JennAir10,000+Benton HarborMichiganUnited States
social_iconsocial_iconsocial_iconsocial_icon
Maytag10,000+Benton HarborMichiganUnited States
social_iconsocial_iconsocial_iconsocial_icon
Splunk10,000+San FranciscoCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Public Storage5,000 - 9,999GlendaleCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Zscaler5,000 - 9,999San JoseCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Alarm.com1,000 - 4,999McLeanVirginiaUnited States
social_iconsocial_iconsocial_iconsocial_icon
Procore1,000 - 4,999CarpinteriaCaliforniaUnited States
social_iconsocial_iconsocial_iconsocial_icon

Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.

Get a demoKnow More
Company Logo

MindTouch Customers by Products and Services

The top three products and services offering customers that use MindTouch for Customer Self Service are Analytics (14), Consulting (6), Software (6).

Customers

Download the 6sense Chrome Extension to get verified contact data of MindTouch employees

Install Now
Company Logo

MindTouch Customers by Employee Size

The majority of MindTouch's customers for the customer-self-service category fall in the company size of 1,000 - 4,999 employees (33 companies), 10,000+ employees (31 companies), 100 - 249 employees (15 companies).

Employee Size

MindTouch Customers by Geography

The top three geographies of MindTouch for customer-self-service are the United States with 115(85.19%), United Kingdom with 5(3.70%), Germany with 4(2.96%) customers respectively.

Customers

Employees of MindTouch

image

Also see other Products/Services by MindTouch in:

Knowledge Management
Customer Self Service
Customer Satisfaction Ratings
Sales Management
Customer Success

FAQ

Find answers to the most often asked questions by users.

Who are the top MindTouch competitors?

MindTouch’s Top competitors in the customer-self-service category are Ada Support, Support Hero, Helpjuice. You can view a full list of MindTouch competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MindTouch and 40,000 other technologies on the internet. You can also compare MindTouch and its feature with top competitors here : MindTouch vs Ada Support MindTouch vs Support Hero MindTouch vs Helpjuice.

faq icon

What is MindTouch customer distribution based on company size?

faq icon

What is MindTouch market share in the customer-self-service?

faq icon

What are the top countries that use MindTouch?

faq icon

What are the top industries that use MindTouch?

faq icon

Get everything in one place

Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

Get a demo

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense