MindTouch

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MindTouch is intelligent knowledge software that improves support agent productivity, increases ticket deflection, and fuels self-service support.

Top Competitors and Alternatives of MindTouch

The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    Top Competitors and Alternatives of MindTouch

    The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    Customers of MindTouch

    Around the world in 2023, over 269 companies have started using MindTouch as Customer Self Service tool.

    Customers Employee Range City Region Country Social Links
    Hitachi Vantara 10,000+ Santa Clara California United States
    Neteffect Management Ab 10,000+ Kista Stockholm Sweden
    Maytag 10,000+ Benton Harbor Michigan United States
    Whirlpool 10,000+ Benton Harbor Michigan United States
    KitchenAid 10,000+ Benton Harbor Michigan United States
    NetApp, Inc. 10,000+ Sunnyvale California United States
    SAP AG 10,000+ Walldorf Baden-wuerttemberg Germany
    Workday, Inc 10,000+ Pleasanton California United States
    Gannett Co., Inc. 10,000+ Mclean Virginia United States
    Booz Allen Hamilton 10,000+ Mclean Virginia United States

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    MindTouch Customers by Industry

    The three top industries that use MindTouch for Customer Self Service are Saas (12), Software (9), Security (8).

    MindTouch Customers by Employee Size

    The majority of MindTouch’s customers for the customer-self-service category fall in the company size of 1,000 - 4,999 employees (53 companies), 20 - 49 employees (52 companies), 100 - 249 employees (47 companies).

    MindTouch Customers by Geography

    The top three geographies of MindTouch for customer-self-service are the United States with 227(74.43%), Canada with 12(3.93%), United Kingdom with 12(3.93%) customers respectively.

    Employees of MindTouch

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top MindTouch competitors?

    MindTouch’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, ServiceNow Request Management. You can view a full list of MindTouch competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MindTouch and 40,000 other technologies on the internet.You can also compare MindTouch and its feature with top competitors here : MindTouch vs Ada Support MindTouch vs Helpjuice MindTouch vs ServiceNow Request Management .

    What is MindTouch customer distribution based on company size?

    The majority of MindTouch’s customers for the customer-self-service category fall in the company size of 1,000 - 4,999 employees (53 companies), 20 - 49 employees (52 companies), 100 - 249 employees (47 companies). You can view a distribution chart of MindTouch customers by company size here.

    What is MindTouch market share in the customer-self-service?

    MindTouch has market share of 4.23% in customer-self-service market. MindTouch competes with 23 competitor tools in customer-self-service category. The top alternatives for MindTouch customer-self-service tool are Ada Support with 23.16%, Helpjuice with 16.65%, ServiceNow Request Management with 8.82% market share.

    What are the top industries that use MindTouch?

    Top industries that use MindTouch for customer-self-service are Saas (12), Software (9), Security (8).

    What are the top countries that use MindTouch?

    Around the world in 2023, over 269 companies have started using MindTouch as customer-self-service tool. Companies using MindTouch for customer-self-service are majorly from United States with 227 customers. 74.43% of MindTouch customers are from the United States. Other top countries using MindTouch are Canada and United Kingdom with 12(3.93%) and 12(3.93%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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