Question 1

What are the different markets in which
        Inbenta and
        KnowledgeOwl compete against each other?

Accepted Answer

Inbenta and
        KnowledgeOwl compete against each other in
        the Customer Self Service, Knowledge Management, Customer Experience, Document Management, Internal Knowledgebase.

Question 2

How does the market share of
        Inbenta
        and KnowledgeOwl compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Inbenta has a
        2.41%
        market share in comparison to
        KnowledgeOwl’s
        1.74%.
        Since it has a better market share coverage,
        Inbenta holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        KnowledgeOwl holds the
        12th spot.

Question 3

How many customers are acquired by
        Inbenta and
        KnowledgeOwl in the
        Customer Self Service segment?

Accepted Answer

Inbenta has
        173 customers and
        KnowledgeOwl has
        125 customers in the
        Customer Self Service
        segment. Inbenta has
        48 more customers than
        KnowledgeOwl in this category.

Question 4

What are the countries in which
        Inbenta and
        KnowledgeOwl has more customers?

Accepted Answer

Inbenta has more customers in France, Spain and United States.
KnowledgeOwl has more customers in United States, United Kingdom and Canada.

Inbenta Vs KnowledgeOwl : In-Depth Comparison

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Comparing the customer bases of Inbenta and KnowledgeOwl

Comparing the market share of Inbenta and KnowledgeOwl

Compare Inbenta vs KnowledgeOwl customers by geography

Customer Movements for this month

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