Question 1

What are the different markets in which
        KnowledgeOwl and
        Bold360 compete against each other?

Accepted Answer

KnowledgeOwl and
        Bold360 compete against each other in
        the Customer Self Service, Communication, Customer Experience, Document Management, Instant Messaging And Chat.

Question 2

How does the market share of
        KnowledgeOwl
        and Bold360 compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        KnowledgeOwl has a
        1.72%
        market share in comparison to
        Bold360’s
        0.68%.
        Since it has a better market share coverage,
        KnowledgeOwl holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Bold360 holds the
        16th spot.

Question 3

How many customers are acquired by
        KnowledgeOwl and
        Bold360 in the
        Customer Self Service segment?

Accepted Answer

KnowledgeOwl has
        128 customers and
        Bold360 has
        51 customers in the
        Customer Self Service
        segment. KnowledgeOwl has
        77 more customers than
        Bold360 in this category.

Question 4

What are the countries in which
        KnowledgeOwl and
        Bold360 has more customers?

Accepted Answer

KnowledgeOwl has more customers in United States, United Kingdom and Canada.
Bold360 has more customers in United States, Canada and United Kingdom.

KnowledgeOwl Vs Bold360 : In-Depth Comparison

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Comparing the customer bases of KnowledgeOwl and Bold360

Comparing the market share of KnowledgeOwl and Bold360

Compare KnowledgeOwl vs Bold360 customers by geography

Customer Movements for this month

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