Inbenta
Inbenta is a global leader in a new class of enterprise AI and semantic search technology for e-commerce and customer support.
Market Share of Inbenta
Current Customer(s)
179
Market Share (Est.)
2.40%
Ranking
#10
Top Competitors and Alternatives of Inbenta
The top three of Inbenta’s competitors in the Customer Self Service category are Ada Support with 25.61%, Helpjuice with 16.91%, Support Hero with 12.34% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Ada Support | 1910 | 25.61% | Inbenta vs Ada Support |
| Helpjuice | 1261 | 16.91% | Inbenta vs Helpjuice |
| Support Hero | 920 | 12.34% | Inbenta vs Support Hero |
| ServiceNow Request Management | 756 | 10.14% | Inbenta vs ServiceNow Request Management |
| Zendesk Answer Bot | 516 | 6.92% | Inbenta vs Zendesk Answer Bot |
| inSided | 371 | 4.97% | Inbenta vs inSided |
| Thumbtack | 309 | 4.14% | Inbenta vs Thumbtack |
| MindTouch | 294 | 3.94% | Inbenta vs MindTouch |
| Salesforce Customer Portal | 246 | 3.30% | Inbenta vs Salesforce Customer Portal |
| Elevio | 176 | 2.36% | Inbenta vs Elevio |
| KnowledgeOwl | 128 | 1.72% | Inbenta vs KnowledgeOwl |
| HubSpot Service Hub | 126 | 1.69% | Inbenta vs HubSpot Service Hub |
| RightAnswers | 84 | 1.13% | Inbenta vs RightAnswers |
| Jacada | 83 | 1.11% | Inbenta vs Jacada |
| Bold360 | 51 | 0.68% | Inbenta vs Bold360 |
| AgentBot | 20 | 0.27% | Inbenta vs AgentBot |
| BotEngine.ai | 8 | 0.11% | Inbenta vs BotEngine.ai |
| Chatfuel | 6 | 0.08% | Inbenta vs Chatfuel |
| AnswerDash | 5 | 0.07% | Inbenta vs AnswerDash |
| Avaya Ava | 4 | 0.05% | Inbenta vs Avaya Ava |
Popular Comparisons
Top Competitors and Alternatives of Inbenta
The top three of Inbenta’s competitors in the Customer Self Service category are Ada Support with 25.61%, Helpjuice with 16.91%, Support Hero with 12.34% market share.
Inbenta vs Ada Support
Inbenta vs Helpjuice
Inbenta vs Support Hero
Inbenta vs ServiceNow Request Management
Inbenta vs Zendesk Answer Bot
Inbenta vs inSided
Inbenta vs Thumbtack
Inbenta vs MindTouch
Customers of Inbenta
Around the world in 2024, over 179 companies have started using Inbenta as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| La Poste | 10,000+ | Paris | Ile-de-France | France |     |
| CAISSE D'EPARGNE | 10,000+ | Paris | Ile-de-France | France | |
| BBVA | 10,000+ | Madrid | Madrid | Spain | |
| Porto Seguro SA | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| Iberdrola | 10,000+ | Bilbao | Basque Country | Spain | |
| StubHub | 10,000+ | San Francisco | California | United States | |
| Suncorp Group Ltd | 10,000+ | Brisbane | Queensland | Australia | |
| CREDIT AGRICOLE - CRCA CANTAL | 10,000+ | Ytrac | Auvergne-Rhone-Alpes | France | |
| Nederlandse Spoorwegen | 10,000+ | Utrecht | Utrecht | Netherlands | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
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Inbenta Customers by Products and Services
The top three products and services offering customers that use Inbenta for Customer Self Service are Online Banking (23), Wealth Management (23), Asset Management (23).
Customers
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Inbenta Customers by Employee Size
The majority of Inbenta's customers for the customer-self-service category fall in the company size of 1,000 - 4,999 employees (42 companies), 100 - 249 employees (23 companies), 0 - 9 employees (22 companies).
Employee Size
Inbenta Customers by Geography
The top three geographies of Inbenta for customer-self-service are the France with 52(32.30%), Spain with 40(24.84%), United States with 23(14.29%) customers respectively.
Customers
Employees of Inbenta
Also see other Products/Services by Inbenta in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Inbenta competitors?
Inbenta’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Inbenta competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Inbenta and 40,000 other technologies on the internet. You can also compare Inbenta and its feature with top competitors here : Inbenta vs Ada Support Inbenta vs Helpjuice Inbenta vs Support Hero.
What is Inbenta customer distribution based on company size?
What is Inbenta market share in the customer-self-service?
What are the top countries that use Inbenta?
What are the top industries that use Inbenta?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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