Question 1

What are the different markets in which
        Helpjuice and
        Zendesk Answer Bot compete against each other?

Accepted Answer

Helpjuice and
        Zendesk Answer Bot compete against each other in
        the Customer Self Service, Knowledge Management.

Question 2

How does the market share of
        Helpjuice
        and Zendesk Answer Bot compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Helpjuice has a
        17.94%
        market share in comparison to
        Zendesk Answer Bot’s
        13.35%.
        Since it has a better market share coverage,
        Helpjuice holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Zendesk Answer Bot holds the
        4th spot.

Question 3

How many customers are acquired by
        Helpjuice and
        Zendesk Answer Bot in the
        Customer Self Service segment?

Accepted Answer

Helpjuice has
        1,462 customers and
        Zendesk Answer Bot has
        1,088 customers in the
        Customer Self Service
        segment. Helpjuice has
        374 more customers than
        Zendesk Answer Bot in this category.

Question 4

What are the countries in which
        Helpjuice and
        Zendesk Answer Bot has more customers?

Accepted Answer

Helpjuice has more customers in United States, United Kingdom and Germany.
Zendesk Answer Bot has more customers in United States, United Kingdom and Australia.

Helpjuice Vs Zendesk Answer Bot : In-Depth Comparison

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Comparing the customer bases of Helpjuice and Zendesk Answer Bot

Comparing the market share of Helpjuice and Zendesk Answer Bot

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